Yashas Suresh

DevOps Engineer

College Station, Texas, United States2 yrs 11 mos experience

Highly StableAI ML Practitioner

Key Highlights

Led a zero-downtime migration to Genesys Cloud.
Optimized WDE application for improved efficiency.
Pursuing MS in Management Information Systems.

Stackforce AI infers this person is a Cloud DevOps professional with expertise in telecommunications and education sectors.

Contact

Skills

Core Skills

Full-stack DevelopmentCloud MigrationDevops

Other Skills

HTML5WordPressHTML/CSSFTPCommunicationGenesys CloudPythonCI/CDInfrastructure as CodeAWSWDEWorkFlowJavaScriptSQLLinux

About

Cloud-focused DevOps professional with robust experience in cloud development, CI/CD automation, and migration. Proficient in AWS, and Python with expertise in Infrastructure as Code (IaC). Skilled in Linux, coding, and cloud infrastructure management. Pursuing MS in Management Information Systems to further leverage technology for strategic business impact.

Experience

2 yrs 11 mos

Total Experience

2 yrs 11 mos

Average Tenure

Current Experience

Texas a&m agrilife research

Student Research Assistant

Mar 2026 – Present · 2 mos · College Station-Bryan Area · On-site

Texas a&m university - the bush school of government and public service

Student Technician

Dec 2025 – Present · 5 mos · College Station, Texas, United States · On-site

I effectively managed website maintenance and technical updates, ensuring compliance with accessibility standards and university guidelines.
Utilized WordPress, HTML/CSS, and FTP to perform end-to-end website management.
Conducted regular site audits and troubleshooting to enhance user experience.
Collaborated with university staff to facilitate timely publication of updates and news.

Full-Stack DevelopmentHTML5

Carelon global solutions

2 roles

Genesys & AWS Cloud developer

Promoted

Feb 2023 – Aug 2025 · 2 yrs 6 mos · Hybrid

Directed a seamless migration of an on-premise contact center to Genesys Cloud for 500 agents with zero downtime, integrating Python-based
automation aligned with CI/CD and Infrastructure as Code principles and extending solutions to Azure cloud services to ensure high scalability and
sub-second response levels.
Engineered and deployed scalable cloud-based solutions including IVR, call routing, and omnichannel support that reinforced AWS cloud
infrastructure and enhanced system reliability and performance.
Automated repetitive tasks by integrating third-party APIs, custom Python scripts, and Bash scripting, reducing manual effort by 56% and promoting
efficient incident resolution in a Linux environment.
Collaborated within Agile teams to refine continuous integration and deployment pipelines, leveraging Docker containerization, Linux expertise, and
DevOps principles to optimize development workflows and infrastructure robustness.
Resolved high-impact system issues using advanced SQL techniques, reducing query execution times by 40% and supporting stable, high-performing
cloud operations.

CommunicationGenesys CloudCloud MigrationDevOps

Genesys On-Prem Developer

Aug 2022 – Jan 2023 · 5 mos · Hybrid

Optimized the JavaScript codebase for the WDE application, boosting runtime efficiency by 30% and contributing to improved user experience and
system reliability.
Addressed critical system issues using advanced SQL techniques and implemented operating system security hardening on both Linux and Windows
servers, reducing execution time by 40% and enhancing data accuracy to support robust infrastructure performance.
Partnered with clients to design and implement automated workflows and data-driven content strategies, aligning with industry best practices in
observability, networking concepts, and performance monitoring to achieve a 15% increase in engagement rates.
Earned the Impact Award in April 2023 for leading a collaborative investigation that delivered a 50% faster resolution of high-priority system issues,
reinforcing infrastructure stability.

WDEWorkFlowDevOps