Apr 2022 – May 2024 · 2 yrs 1 mo

Feb 2022 – Jul 2022 · 5 mos

Sep 2020 – Feb 2022 · 1 yr 5 mos

• Provided technical support by analyzing varying practice management system of clients, troubleshooting, and ensuing the synchronizers are functional and providers are bookable for optimized appointment inventory and client experience.
• Deployed new sync implementations and provided accurate feedback to the integration Engineers by
• conducting Quality Assurance for processes and tasks ensuring accuracy is well above the set benchmarks across processes.
• Establishing training procedures for new and revamped processes for the team by the means of systematic documentation.
• Aiding the team members by resolving process related queries, acting as the central point as a process expert(Buddy Support).
• Acting as focal point for extracting, cleaning and analyzing relevant data using SQL through snowflake and creating reports and dashboard through G-sheet and Tableau.
• Creating reports, identifying patterns to provide insight into patient and provider bookability translating into higher revenues for the company.
• Assisting other departments in creating other Ad-hoc reports and queries as per the need.
• Collaborated with the US stakeholders on pivotal projects to enhance the overall project optimization.

Apr 2019 – May 2019 · 1 mo · Gurgaon, India

• Complete Primary Research in Delhi NCR.
• Involved in extensive research & consulting for supporting clients in their growth strategy. Actively involved in due diligence and financial evaluation of investment in food technology and courier logistics.
• Providing presentations, keeping all aspects of the findings such as technology, financials and risks etc. and from project inception to implementation.

Mar 2019 – Mar 2019 · 0 mo · Pune Area, India

• Participated as a volunteer in the management team of Nasscom, for one of the biggest event of NPC 19 in Pune.
• Major involvement in,
• Client Management and Registration,
• Logistics Management, and
• Crowd Management.

Dec 2018 – Feb 2019 · 2 mos · Pune Area, India

• Worked and participated in two prominent events of the organization know as 'Just For Kicks' and 'Music Basti'.
• Responsibilities in 'Just for kicks',
• Worked on the position of Pitch Manager,
• Participated in Logistics management operation, and
• Worked for the improvement of volunteer management.
• Role in 'Music Basti',
• Participated in Logistics management operation, and
• Crowd Management.

Sep 2018 – Dec 2018 · 3 mos · Bengaluru Area, India

• The internship focused upon on one of the major events of the organization, "Villgro Unconvention" which included,
• Creating database of the potential clients to further enhance business opportunities,
• Managing Registration for event,
• Managed internal operations,
• Logistics Management, and
• Client interactions .