Yatheeswaran Kanaganthiran — QA Engineer
My QA journey began at Regov Technologies during my internship, where I was introduced to automation and cloud-based solutions for insurance companies. I worked with AWS services such as Lex, Lambda, and Connect, and monitored systems with CloudWatch. This experience showed me how automation and cloud infrastructure transform business processes and sparked my passion for quality assurance. From there, I transitioned into full-time QA/QC Specialist role at Regov, serving as the Person in Charge (PIC) for key projects. These included Richa (Maybank Etiqa), Omni (Kenanga Investors), MyBID (digital identity & e-wallet), and Aii Touch (Asian Institute of Insurance). Each system brought unique challenges, from validating conversational AI to ensuring secure digital identity flows and onboarding processes. I designed and executed test cases, tracked and resolved 100+ critical defects using Zephyr, JIRA, and AIO Test, and worked closely with Agile teams to align releases with client needs. Today, I’m at Revolab as a QA Engineer, focusing on AI-driven platforms like ReVa (AI text chatbot) and ReVoCall (AI voicebot). I validate Speech-to-Text, Text-to-Speech, and Speech-to-Speech systems for accuracy, latency, and natural conversational flow. My work also covers multilingual support, interruption handling, escalation triggers, and admin features such as agent management, role-based access, and knowledge base validation. One of my proudest contributions at Revolab was introducing a structured Zephyr workflow for test case management. By organizing test cases and integrating them with JIRA for bug tracking and QA reporting, I helped the team improve test coverage, streamline execution, and achieve faster, more reliable delivery. This change significantly improved visibility during sprints and reduced gaps in testing across different environments. Across both companies, I’ve tested mobile apps, websites, and admin portals, ensuring UI/UX consistency, functional accuracy, system stability, and security compliance. Whether it’s an e-wallet transaction, a chatbot conversation, or a digital onboarding flow, I focus on the details that create reliable, production-ready solutions. What excites me most is the balance of precision and creativity in QA, each test case is a user story that must end well. Looking ahead, I aim to deepen my expertise in automation and performance testing, while continuing to build on my strong manual testing foundation. I’m also open to new opportunities where I can contribute my QA expertise and grow further.
Stackforce AI infers this person is a QA Engineer specializing in Fintech and SaaS with a focus on automation and AI technologies.
Location: Petaling Jaya, Selangor, Malaysia
Experience: 2 yrs 8 mos
Skills
- Qa Engineering
- Automation Testing
- Manual Testing
- Site Reliability Engineering
- Cloud Solutions
Career Highlights
- Expert in QA with a focus on AI-driven platforms.
- Proven track record in defect resolution and test case management.
- Strong foundation in automation and performance testing.
Work Experience
Revolab
QA Engineer (1 yr 1 mo)
Regov Technologies
QAQC Specialist (1 yr 4 mos)
Site Reliability Engineer (5 mos)
Information Technology & System Support Engineer (5 mos)
IBM
Backend support (8 mos)
U Mobile
Contact Center Agent (11 mos)
EX8RCIZE SPORTS CENTRE
Front Desk Representative (11 mos)
Maxis
Customer Service Consultant (9 mos)
Education
Bachelor in Information Technology at Management and Science University
Foundation In Information Technology at Management and Science University
