Zeba Karkhanawala

Software Engineer

Austin, Texas, United States3 yrs 1 mo experience
AI EnabledAI ML Practitioner

Key Highlights

  • Expert in AI systems and intelligent decision-making.
  • Led impactful workshops and seminars in AI education.
  • Strong background in machine learning and data engineering.
Stackforce AI infers this person is a skilled AI Engineer with expertise in machine learning and data engineering for SaaS applications.

Contact

Skills

Core Skills

Artificial Intelligence (ai)Large Language Models (llm)Retrieval-augmented Generation (rag)Machine LearningDeep LearningData ExtractionSqlData AnalysisData EngineeringEvent ManagementLeadershipMarketing

Other Skills

LangChainAI AgentsRAGPython (Programming Language)LLaMAOpenAIVector EmbeddingsChromaDBHugging Face LLaMANeural NetworksRapidMinerAI StudioHyperparameter TuningConvolutional Neural Networks (CNN)Snowflake

About

⭐️ What I’m doing right now? I work as a Software Engineer – AI Engineer at Dell Technologies in the Office of CTO Labs, where I explore the next wave of intelligent AI systems. I’m also actively building my 2026 AI Book Curriculum, an evolving reading pipeline on AI, reasoning, cognition and intelligence. If you have a mind-bending AI book recommendation - I want it. I’m a proud member of Asian Women Advancing AI (AWAAI). This community constantly challenges me to think deeply, learn openly and stay engaged. ⭐️ Where I come from? I love making connections between data and business to drive intelligent decision-making. That’s where my AI journey truly began. I completed my MS in Information Systems at UMD College Park, and my B.Tech in Electrical Engineering with Minors in Management at IIT Jodhpur. Before Dell, I worked at Capco as a Junior AI Engineer where I was helping build an AI platform for a Global Private Equity firm. I have also interned as an AI Engineer at Intripid and Virgent, where I worked on RAG systems, LLM applications and AI Agents. I was also featured on Snowpal’s podcast: “What it takes to get into one of the best colleges in India?” where I shared my journey and perspective for future dreamers. In February 2025, I led a RAG seminar and hands-on workshop for AWAAI - one of my first and favorite teaching moments. ⭐️ What makes me, me? I’m endlessly curious about how we shape the future of AI - responsibly, thoughtfully, and with real world utility. Outside of work, I read papers and articles, write on LinkedIn, and also read fantasy books about dragons and magic 🪄 because imagination is a muscle too - which also brings us to my banner which I had fun making using AI. I genuinely love connecting with people who think deeply about AI, agents and what intelligence can become. So if you’re nerding about LLMs or have a book recommendation that changed how you think — DM me. Let’s talk about what’s next!!

Experience

3 yrs 1 mo
Total Experience
9 mos
Average Tenure
8 mos
Current Experience

Dell technologies

Software Engineer 2

Sep 2025Present · 8 mos · Austin, Texas, United States · On-site

Capco

Junior AI Engineer

Jun 2025Sep 2025 · 3 mos · Orlando, Florida, United States · Hybrid

University of maryland - robert h. smith school of business

5 roles

Teaching Assistant

Mar 2025May 2025 · 2 mos · College Park, Maryland, United States

  • I designed and implemented Retrieval-Augmented Generation (RAG) systems across diverse domains to enhance AI applications with contextual memory, factual accuracy, and self-correction. My work involved integrating open-source as well as closed-source LLMs with vector databases, optimizing chunking strategies, and deploying intelligent agents. Key projects include:
  • 1. Naive RAG (Healthcare Domain): Built a foundational RAG pipeline using LangChain, ChromaDB, and Hugging Face LLaMA models to retrieve and summarize clinical notes and treatment guidelines.
  • 2. Naive RAG with Memory (Customer Support): Extended the Naive RAG architecture to maintain conversation history using memory buffers for consistent and contextual multi-turn interactions.
  • 3. HyDE RAG (Legal Domain): Implemented Hypothetical Document Embedding to enhance zero-shot retrieval in legal QA by generating and embedding synthetic legal context.
  • 4. Self RAG (News Media): Created a self-verifying RAG that summarizes news articles and critiques its own outputs for bias and factual accuracy using retrieved references.
  • 5. Corrective RAG (Developer Tools): Developed a system that validates LLM-generated code against retrieved programming documentation and auto-corrects discrepancies for higher reliability.
  • 6. RAG Evaluation with RAGAS: Benchmarked RAG performance using the RAGAS framework, focusing on context precision, answer faithfulness, and hallucination rates.
Python (Programming Language)Retrieval-Augmented Generation (RAG)LLaMAOpenAIVector EmbeddingsArtificial Intelligence (AI)

Research Assistant

Promoted

Jan 2025Mar 2025 · 2 mos · College Park, Maryland, United States

  • Designed and implemented Machine Learning (ML) and Natural Language Processing (NLP) models using RapidMiner AI Studio, developing real-world examples to enhance classroom instruction and bridge theory with practical application.
  • Built and optimized Neural Networks (NNs) and Convolutional Neural Networks (CNNs) for image classification tasks, leveraging RapidMiner AI Studio for efficient model deployment.
  • Conducted in-depth research on Graph-of-Thoughts (GoT) architecture, exploring its potential to improve Large Language Model (LLM) accuracy and reasoning capabilities.
Neural NetworksRapidMinerAI StudioMachine LearningHyperparameter TuningConvolutional Neural Networks (CNN)+1

Teaching Assistant

Aug 2024Dec 2024 · 4 mos · College Park, Maryland, United States

  • Teaching Assistant for the courses Managing Digital Business Markets (Term A) and Social Media and Web Analytics (Term B) under Professor Siva Vishwanathan
  • Delivered an engaging demonstration on Retrieval-Augmented Generation (RAG) to MBA students, simplifying complex AI concepts for practical understanding.
  • Contributed to content development for AI Studio - RapidMiner, supporting learning modules focused on AI and data analysis tools.
  • Created comprehensive course materials on advanced topics such as text processing, FP-Growth algorithm for association rule mining, and K-NN algorithm, enabling effective knowledge dissemination for academic and professional applications.

Teaching Assistant

Jan 2024May 2024 · 4 mos · College Park, Maryland, United States

  • Teaching Assistant for the course Essential Data Skills for Business Analytics under Professor John Bono.
Data ExtractionSQLSnowflakePython

Research Assistant

Oct 2023Jul 2024 · 9 mos · College Park, Maryland, United States

  • Research Assistant under Professor Waverly Ding and Professor Anil K. Gupta and Beril Yalcinkaya.
  • Collaborate with faculty and fellow research assistants, providing technical support and optimizing data acquisition processes from Snowflake using SQL skills.
  • Utilize SQL expertise to extract pertinent data directly from Snowflake's database, actively contributing to ongoing departmental research initiatives.
  • Refine data extraction queries continuously to improve efficiency and reduce processing time for retrieving research-related data.

Virgent ai

AI Agents Developer

Jan 2025Jun 2025 · 5 mos · Maryland, United States · Remote

  • Building internal agents army!
Artificial Intelligence (AI)LangChainLarge Language Models (LLM)AI AgentsRAGRetrieval-Augmented Generation (RAG)

Intripid (formerly travana)

AI Engineer

May 2024Dec 2024 · 7 mos · Remote

  • Deployed a Multi-agent Retrieval-Augmented Generation (RAG) model using Langchain, MongoDB and LangSmith.
  • Designed and deployed an intelligent recommender model leveraging LLMs, vector embeddings, and Google API, enabling personalized travel recommendations for nearby attractions, enhancing user engagement and satisfaction.
  • Orchestrated a highly efficient data pipeline that integrated Google Maps Places, TripAdvisor, and YouTube APIs to scrape and store data in MongoDB, improving RAG model performance by 70% and reducing data retrieval latency by 85% with asynchronous programming.
  • Devised a data model using Sentence Transformers Small Language Model (SLM) from Hugging Face for NLP processing on vector embeddings, improving information retrieval accuracy by 40% and optimizing query response times from 5 to 3 seconds (72%)
  • Developed a data pipeline that executed a grid-based search algorithm for Google API data retrieving.
NumPyPandasPythonData Analysis

Trace3

AI Engineer

Feb 2024Dec 2024 · 10 mos · College Park, Maryland, United States

  • (Master's Capstone Project)
  • MACHINE LEARNING AND NATURAL LANGUAGE PROCESSING FOR LAMP
  • Architected an end-to-end text-to-SQL chatbot by managing stakeholders, analyzing client needs, and developing architecture from frontend to backend, including AI components, to enhance usability and performance.
  • Developed an intelligent chatbot using LLama (via Groq Cloud) to convert natural language queries into SQL, integrated with an SQLite database and a ReactJS frontend and Flask backend.
  • Engineered accurate text-to-SQL generation using advanced LLM prompt techniques like system roles and few-shot prompting, resulting in model’s accuracy of 80%
Vector EmbeddingsGitHubAsynchronous ProgrammingData ExtractionLangChainData Engineering+8

Ignus 2023

Advisor

Dec 2022Feb 2023 · 2 mos · IIT, Jodhpur · On-site

  • Provided guidance and support to the Events and Content Writing teams during IGNUS 2023, the largest socio-cultural fest in Northwestern India.
  • Led the organization of the YouTubers Segment and the flagship event, Anatarang Fashion Show, collaborating with a team of 20 undergraduate students for successful execution.
Python (Programming Language)Large Language Models (LLM)SQLPrompt EngineeringLLaMALangChain

Pheme, the newsletter club of iit jodhpur

2 roles

Editor In Chief

Sep 2021Sep 2022 · 1 yr · On-site

  • Led a team of over 60 members and supervised three executives in Digital Media, Design, and Content for seamless team operations.
  • Collaborated with the team to publish magazines highlighting institute events and fests, showcasing collective efforts.
  • Orchestrated the organization of large-scale events like Aarambh, CampUs, Intern Central, Thinking Out Loud, etc., attended by over 200 students at IIT Jodhpur.
Event PlanningLeadershipContent WritingCommunicationEvent ManagementTeam Building

Joint Secretary

May 2020Sep 2021 · 1 yr 4 mos · On-site

  • Supervised a 30-member team as the Secretary of the club, overseeing team operations and initiatives.
  • Organized prominent events such as Aarambh, Intern Central, and Thinking out Loud, drawing participation from over 100 students.
  • Strategized and curated content for the club's social media platforms, resulting in a significant increase in Pheme's Instagram followers during my tenure.
Event PlanningTeam LeadershipTeamworkContent ManagementLeadershipCommunication+2

Student wellbeing committee

2 roles

Assistant Head

Aug 2021May 2022 · 9 mos · IIT Jodhpur

  • Oversaw a team comprising 45 Student Guides, 8 Assistant Heads, and 2 Heads, ensuring effective management and coordination.
  • Facilitated mentorship programs, aiding Student Guides in supporting mentees with emotional, academic, and office-related concerns.
  • Played a pivotal role in organizing significant events like Freshenza'21, Gratitude Day'21, and diverse Mental Health sessions, contributing to the college community's engagement and well-being.
Hosting EventsEvent PlanningTeam LeadershipContent ManagementLeadershipEvent Management+1

Student Guide

Nov 2020May 2021 · 6 mos · IIT, Jodhpur

  • Mentored nine individuals from the Junior batch, providing comprehensive support beyond academics, addressing office-related tasks, and personal challenges, fostering holistic growth.
  • Played a pivotal role in organizing significant college events like Freshers'20, Gratitude Day'20, and Farewell'20, contributing to the vibrant social atmosphere of the institution.
  • Organized meetings that facilitated connections between mentees, seniors, and peers, fostering a closely-knit and supportive community within the fraternity.
  • Learned essential life lessons including appreciating diversity, cultivating kindness, managing multiple responsibilities, and enhancing social skills.
  • Successfully balanced academic pursuits while simultaneously fulfilling the responsibilities of mentoring nine individuals, and refining time management and multitasking abilities.
  • Explored diverse career opportunities within and beyond the fraternity, expanding professional networks while learning about different career paths pursued by peers and alumni.
MarketingSocial Media Marketing

Arowa webtech

Content Writer & Social Media Manager

Feb 2021Jun 2021 · 4 mos · Ahmedabad, Gujarat, India

  • Crafted SEO-friendly content for various platforms like websites, Instagram, Facebook, and LinkedIn.
  • Planned and managed multiple clients' social media accounts, providing original and engaging content.
  • Contributed to increased customer acquisition and sales through effective content strategies.
  • Acquired knowledge in statistics and analytical marketing methodologies.
Organization SkillsLeadershipCommunication

Education

University of Maryland

Masters of Science in Information Systems

Aug 2023Dec 2024

Indian Institute of Technology Jodhpur

Bachelors of Technology in electrical engineering

Jul 2019May 2023

Gujarat Law School

GSEB — Science

Jan 2007Jan 2019

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