Santoshi Roy

Operations Associate

Mumbai, Maharashtra, India7 yrs 8 mos experience

Most Likely To Switch

Key Highlights

Expert in HR operations and process automation.
Strong analytical skills with a focus on HR analytics.
Proven track record in managing onboarding and offboarding processes.

Stackforce AI infers this person is a skilled HR operations professional with expertise in process automation and data analytics.

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Skills

Core Skills

Hr OperationsProcess AutomationCompliance ManagementData AnalysisHr AnalyticsVendor Management

Other Skills

AccountingAffiliate MarketingAmazon Web Services (AWS)BIGBusiness AnalysisBusiness AnalyticsBusiness Intelligence (BI)Business StrategyCash Flow AnalysisClient RelationsCloud ComputingCompensation & BenefitsContent MarketingCorporate FinanceData analyst

About

A Senior Process Associate at Tata Consultancy Services, working on various projects involving HR services, data preparation, reporting, Solving HR tickets, HR analytics, and process automation. Contributed to successful completion of Workday Project. Master's in Banking and Finance from SIES College of Management Studies, with a keen interest in learning and applying the latest trends and technologies in the banking and finance sector. Skilled in Microsoft Excel, Microsoft Power Automate, Workday Integration, and HR Policies. Certified in The Fundamentals of Digital Marketing, Excel for Accountants, and Human Resources: Payroll. A collaborative and motivated team player, with a passion for excellence and innovation.

Experience

7 yrs 8 mos

Total Experience

1 yr 6 mos

Average Tenure

2 yrs 3 mos

Current Experience

Tata consultancy services

Senior Process Associate

Jan 2024 – Present · 2 yrs 3 mos · Mumbai, Maharashtra, India · On-site

Effectively manage and guide a team of analysts, ensuring timely and accurate execution of onboarding and offboarding tasks.
Provide mentorship, training, and performance feedback to drive team excellence and accountability.
Streamline workflows, monitor metrics, and identify areas for process improvement and skill development.
Drive analytical rigor through the creation of RCA, FMEA, and CTQ documents to identify root causes, assess risks, and define quality parameters aligned with business goals.
US Onboarding & Offboarding
Facilitate end-to-end onboarding and offboarding processes for US employees while ensuring adherence to organizational policies and compliance requirements.
Coordinate documentation, system access, and necessary formalities in collaboration with cross-functional departments.
Support employees throughout transitions with clear communication and a professional approach.
Conduct exit interviews and gather insights to support continuous process and culture enhancement.
Oversee background verification checks, ensuring timely and accurate completion.
Maintain strict confidentiality and uphold a positive employee experience at every stage.

HR servicesdata preparationreportingHR analyticsprocess automationWorkday Integration+2

Morningstar

Operations Analyst

Jul 2022 – Dec 2023 · 1 yr 5 mos · Navi Mumbai, Maharashtra, India

Assembled, organised and corrected data to create representative charts and graphs highlighting results for presentation.
Preparing Data and reports.
Sending vendor invoice details
Processing vendor invoices.
Preparing Monthly, Quarterly Dashboards
Preparing Adhoc reports & data.
HR Analytics
Process Automation
Workday Projects
Workday Trainings