Apr 2018 – May 2022 · 4 yrs 1 mo · Mumbai, Maharashtra, India

• ION Energy is one of India's most exciting new energy startups and is a global leader in Battery Management and Intelligence Technology.
• I led the Customer Success, Engineering, Operations, and Quality teams and have been pivotal in helping the company grow from 10 to 80 employees, $0 to $4,000,000 in revenue, and deployment of over 75k BMSes.
• I joined as a Program Manager in 2018 and was promoted 2 times within a span of 18 months to the COO position. In this journey, I've had the opportunity to work on various strategic and tactical initiatives ranging from conceptualizing, developing, and launching new products to managing key programs involving our biggest customers.
• I'm passionate about enabling people to enjoy their work and I'm proud of being able to help create that kind of an environment at ION by promoting important cultural values and formulating and executing key HR policies.

Mar 2016 – Mar 2018 · 2 yrs · Mumbai Area, India

• At Haptik, I built conversational AI products that understand humans.
• As Lead Product Manager of the mobile team, I led the growth of the B2C mobile app from 2k DAUs to 100k DAUs. I managed a team of 10 engineers to consistently improve user experience, reduce operational costs and launch innovative products like chat SDKs for the B2B segment.
• As pioneers of conversational UI, we conceptualized and developed a number of UI elements that fit seamlessly into chat while also sustaining the advantages of a more traditional UI. This enabled Haptik to help resolve complex user queries while the AI technology was still at a nascent stage.
• Haptik was acquired by Jio for $100Mn.

Apr 2015 – Dec 2015 · 8 mos · Mumbai Area, India

• As an associate Product Manager for the Maps and Search team, I conceptualized and oversaw design (app and web) of an improved interactive map experience.
• Also formulated Multi Entity Search, to show properties belonging to multiple developers, localities, roads and landmarks in one search.

Jul 2013 – Jun 2014 · 11 mos · Mumbai Area, India

• Led a 3 tier team of 70 members across 6 departments to build a racecar for Formula Student (FSAE) UK, the biggest international student motorsport competition, held at Silverstone.
• We took key initiatives to transform the student team into a goal oriented and sustainable organisation. The team is still alive and kicking after all these years and participates in global Formula Student competitions on an annual bases.
• During my tenure, we were recognized as the Best Racecar ever from India in terms of design and overall performance and were the first Indian team to complete all dynamic events, including the 22km endurance race.