Apr 2021 – Present · 4 yrs 11 mos · India · Remote

May 2019 – Aug 2020 · 1 yr 3 mos · Bengaluru, Karnataka, India

Jul 2018 – May 2019 · 10 mos · Bengaluru, Karnataka, India

Jul 2017 – Jul 2018 · 1 yr · Mumbai Area, India

Oct 2012 – Nov 2016 · 4 yrs 1 mo · Mumbai Area, India

• Credit Appraisal and processing of Home Loan Applications while maintaining reasonable TAT.
• Making welcome calls to sanctioned loans in order to counsel and brief them about the further process of getting the disbursement.
• Disbursement of loans sanctioned ensuring proper legal documentation, compliance of KYC norms and all processes as devised by the legal and operations team.
• Responsible for maintaining relationships with existing customers, resolving queries and guiding customers across right channels and continuously strive to generate new references.
• Retaining Quality Loan Portfolio through counseling existing clients. Responsible for overall mortgage loan book growth.
• Maintaining existing Developer Relationships, Identifying new real-estate projects in the vicinity and introducing our sales team to ensure continuous business.
• Maintaining relationship with Corporates for organising Home Loan events in their premises.
• To explore the possibilities of cross-selling of Life / General Insurance.

May 2011 – Jul 2012 · 1 yr 2 mos · Coimbatore Area, India

• Responsible for bringing in new customers into the Kotak fold as well as enhancing existing customers' portfolio within the bank.
• Have to ensure that customers have ample knowledge & information about all the services that Kotak provides so Kotak can achieve it's goal of being a one stop banking solutions provider for India's varied customer base.
• Also have to act in an advisory role for customers interested in Insurance & Investments as an IRDA certified Insurance Advisor.
• Have to meet monthly targets with respect to all these functions.

Mar 2010 – May 2010 · 2 mos · Cochin Area, India

• Undertook a Study on the Topic "Reboot to Rethink - A Research on how to increase Revenues through Space Marketing." for the New Indian Express, analyzed the results & worked with the Advertising Team to streamline the Ad Placement process aided by my research's recommendations.
• Gained a well rounded view on how the publishing industry works & how ads are placed & revenue generated.