Jul 2023 – May 2025 · 1 yr 10 mos · Hyderabad, Telangana, India · Remote

• Key Responsibilities:
• Led end-to-end design for enterprise products like Tracker I-9 and Diversity Jobs Catalyst, streamlining complex workflows and elevating user experience for a global user base.
• Conducted in-depth user research and stakeholder interviews for platforms like AssureHire (a background verification portal), including journey mapping and usability testing across multiple user personas. Led the revamp of the Candidate portal, improving onboarding, document submission, and status tracking for the Candidate user persona, resulting in a more intuitive and efficient experience.
• Carried out a usability audit for Diversity Jobs Catalyst (a hiring portal), followed by a comprehensive UX revamp of key pages such as the Help Section, Report Center, and Outreach Dashboard, improving navigation, accessibility, and content discoverability.
• Collaborated with product managers, developers, and QA engineers in agile sprints, ensuring seamless design handoff and consistent implementation across releases.
• Championed web accessibility (WCAG 2.1) by identifying critical usability barriers and implementing inclusive design principles across features.
• Facilitated multiple accessibility training workshops, educating 70+ developers on writing accessible, production-ready code.
• Contributed actively to the evolution of Mitratech’s design system, improving component scalability, documentation, and UI consistency across platforms.
• Impact Highlights:
• Reduced document upload time by 30% in Tracker I-9 through UX revamp of the Document upload process for completing a Form I-9
• Improved accessibility score to WCAG AA standards across the 4+ products within Mitratech by conducting an Accessibility analysis
• Assisted in drafting an internal VPAT to showcase Tracker I-9’s compliance to WCAG 2.2 AA standards

Mar 2023 – Jul 2023 · 4 mos · Greater Noida · Remote

• Key Responsibilities:
• Designed end-to-end experiences for mobile and web applications, ensuring usability, visual appeal, and functional consistency.
• Created wireframes, user flows, mockups, and prototypes using Figma and Adobe XD.
• Participated in client meetings and feedback loops, iterating designs based on real-time feedback and evolving requirements.
• Project Highlights:
• Led the UX redesign of Kapeefit a healthcare mobile app, resulting in a 40% increase in user engagement.
• Contributed to the design of a transport management system application used by logistics clients to improve & track vehicle fleet efficiency.

Nov 2022 – Mar 2023 · 4 mos · Bhopal, Madhya Pradesh, India · On-site

Jun 2022 – Nov 2022 · 5 mos · Bhopal, Madhya Pradesh, India · On-site

Apr 2022 – Jun 2022 · 2 mos · Bhopal, Madhya Pradesh, India · On-site

Apr 2021 – Mar 2022 · 11 mos · Bhilai, Chhattisgarh, India · On-site