Jul 2024 – Feb 2025 · 7 mos · London Area, United Kingdom · Hybrid

• Improved B2B SaaS onboarding flows & data visualizations by identifying pain points of wealth managers & financial advisors, iterating journey maps based on their financial needs and testing prototypes using Flutter to achieve 43% increase in financial planning workflow efficiency
• Iterated designs by testing internally for bugs, and created product presentations with CTO for client demos, that secured 5 new clients & 3 tech-partnerships (WealthKernel, FnZ, Seccle) in 3 months
• Integrated design tokens by building a comprehensive design system to streamline the design process resulting in 27% reduction in design-to-developer handoff time
• Tools - Figma Dev Mode, JIRA, Confluence, Linear, Material Design, FlutterFlow

Jun 2024 – Jan 2025 · 7 mos · London Area, United Kingdom · Remote

• Reduced user’s cognitive load by applying UX laws and deriving insights from Hotjar, introduced gamification & motion design features in “Onboarding” & “Community” flows of app, that increased user engagement by 43% & retention by 56%
• Simplified flows for B2B website sales by applying Hick’s Law on site architecture collaborating with sustainability analysts, product manager, engineers and CEO to apply marketing funnel tactics that boosted sales conversion by 59%
• Established a centralized Figma library with 35+ components and comprehensive usage guidelines, improving design consistency by 40% and reducing redundant design work by 15 hours weekly

May 2023 – Jan 2024 · 8 mos · New Jersey, United States · Remote

• Identified and implemented product features via usability testing and gap analysis for pharmaceutical clients’ SaaS enterprise tools, boosted task completion rate by 41% in 2 months for account managers by coordinating with senior stakeholders and BAs
• Secured WCAG 2.1 AA certification on accessibility testing for client’s web platforms, increasing user retention by 15% and reducing bounce rate by 12%, led DEI initiatives and advised clients for strategy on inclusive practices for end-users
• Reduced support tickets related to product adoption by 26% after designing a uniform case management system in 2 weeks, minimized user frustration and freed IT resources for more complex tasks

Nov 2022 – May 2023 · 6 mos · United States · Remote

• Elevated digital care subscription by 17% for patients (30-65 years) with diabetes, obesity, digestive illness and cardio-metabolic issues by strategizing user flows and journey maps, ensuring smooth interaction between 3 medical testing devices and mobile app
• Drove a 21% increase in sign-up conversions (Android + iOS) by orchestrating UI architecture to link fitness & health-monitoring devices, adapted promptly to changing priorities, maintaining flexibility and positive attitude in fast-paced and dynamic work environments
• Improved end-users access to care providers by 58% through Calendly and AI chatbot integration in the product flow in 3 weeks, demonstrated conversational UI design psychology, accessibility guidelines and UX heuristics (NN/g)

Sep 2022 – Present · 3 yrs 7 mos · United States · Remote

• Guidance and mentorship to 30+ mentees in 8 countries, reaching a milestone of 3000 minutes of mentorship. Focused on technical skill improvement, career growth, imposter syndrome and portfolio feedback.

Jun 2022 – Oct 2022 · 4 mos · San Francisco Bay Area · Hybrid

• Facilitated and designed 2 interactive exhibits and workshops focused on DEI&B, boosted event participation by 37% in 2 months by conducting prior user interviews with people with vision impairments and physical disabilities
• Engineered and developed 5 immersive physical prototypes, programmed in C++ and integrated Google Teachable Machine Learning with Arduino technology, resulting 98% in task completion rate, with excellent user feedback & satisfaction rating

Jun 2022 – Aug 2022 · 2 mos · San Francisco Bay Area · Remote

• Conceptualized & executed UI design system components and brand guidelines in Figma for desktop-first application in 3 weeks, 38% increase in design team efficiency and 10% reduction in development time
• Simplified site maps & user journeys to assure scalability & responsiveness of design across all platforms, within a $10k budget

Apr 2020 – Aug 2021 · 1 yr 4 mos · Bengaluru, Karnataka, India · Remote

• Led end-to-end design projects with 4 departments (Engineers, UX, Content Design, Brand & Marketing) to deliver web e-learning products in 3 months, performed A/B testing, and presented iterative wireframes, high and low fidelity mock-ups
• Created art and design assets (storybooks, interactive games and assignments) with a team of 14 designers and content writers to support 450+ teachers in live interaction with 5000+ students, encouraged experimentation of new ideas and approaches
• Established design systems that fostered team culture & collaboration with PMs & engineers - Reduced project completion timeline by 45%.
• Hired, developed & supervised a team of 14 professionals for profiles such as art, design, creative production, motion graphics and video editing.

Oct 2018 – Oct 2019 · 1 yr · On-site

• Synthesized educational content into 200+ engaging animated and gaming videos (Disney BYJU’s Early Learn), relationship building with an agile team of 100+ artists, animation studio vendors, account managers, and senior leadership
• Steered consistency for design language, quality across 3 end-to-end product verticals, content fidelity for effective storytelling in 350+ scripts, developed and maintained 8 external vendor and cross-functional relationships with 15 animation teams

Sep 2017 – Oct 2018 · 1 yr 1 mo · On-site

• Collaborated closely with India’s leading animation studios (Xentrix, Technicolor, Maya, Prime Focus Technologies, etc.) and developed 200+ episodic end-to-end product experience from storyboarding to post-production.
• Established relatable and authentic content communication with young children by directing video episodes (150+ minutes) with popular YouTuber, Blippi.

Sep 2016 – Sep 2017 · 1 yr · On-site

• Managed an agile team of 13 2D-animators for post-production process; Delivered 10 fast-paced projects on schedule for visualizing high-school curriculum into interactive 2D & 3D videos.
• Coordinated and communicated with content, marketing, product development and game design teams to conceptualize 300+ videos scheduled to release in 13 cities of India