May 2021 – Aug 2025 · 4 yrs 3 mos · Gurugram, Haryana, India

• Talent Acquisition: Managing full-cycle recruitment for various roles, from technical SAP consultants to business operations professionals.
• Stakeholder Management: Partnering with leadership teams to forecast hiring needs, align recruitment efforts with business goals, and ensure a seamless hiring process.
• Employee Engagement: Building strong relationships with new hires to foster engagement, retention, and long-term career development within the company.
• Onboarding & Integration: Overseeing the onboarding process to ensure a smooth transition for new employees and their effective integration into the team.
• Recruitment Strategy & Process Improvement: Continuously refining recruitment processes and introducing new tools and techniques to streamline operations, reduce hiring timelines, and improve candidate quality.

Sep 2019 – May 2020 · 8 mos · Delhi, India

• Office Administration: Managing day-to-day office operations, ensuring that the workplace is organized, well-equipped, and conducive to high productivity.
• Recruitment: Coordinating recruitment efforts, including posting job openings, shortlisting candidates, and supporting the hiring process to build strong teams.
• Vendor Management: Establishing and maintaining strong relationships with vendors, managing contracts, and ensuring timely delivery of services and products.
• Client Management: Handling client communication and ensuring that client needs are met effectively, fostering long-term business relationships.
• Payments: Overseeing payments, processing invoices, managing company expenses, and ensuring financial processes are efficient and compliant.
• Government Liaison: Handling communication and coordination with government officials and agencies to ensure compliance with regulations and manage required paperwork.
• Factory Manpower Management: Overseeing manpower allocation and management for factory operations, ensuring optimal productivity and worker satisfaction.
• Court Case Follow-ups: Managing court case dates, liaising with legal teams, and ensuring timely follow-ups to handle legal matters efficiently.
• Travel Management: Coordinating travel arrangements for executives and staff, ensuring smooth travel logistics and cost management.
• Pantry & Housekeeping: Managing pantry and housekeeping services to maintain a clean, organized, and comfortable work environment.
• Store Management: Handling inventory and supplies, ensuring that all essential office materials are stocked and managed effectively.

Sep 2012 – Sep 2019 · 7 yrs · Gurgaon, Haryana, India

• Over the course of 7 years at CyberMedia, I played a critical role in ensuring smooth operations as the company transitioned from print media to digital media. I was responsible for a wide range of administrative, operational, and financial functions that kept the business running efficiently while supporting the shift to the digital landscape.
• Key responsibilities included:
• Payroll & Accounts Management: Managed payroll for employees and consultants, ensuring timely and accurate payments.
• Financial Oversight: Coordinated bank transactions, invoicing, and maintained accurate financial records.
• Office Operations: Handled daily office operations, including vendor management, stocking office supplies, and managing housekeeping essentials.
• Director Support: Assisted the Directors by organizing meetings, managing calendars, making travel arrangements, and handling official correspondence.
• Board & Executive Meetings: Organized board meetings, prepared documentation, and created presentations for internal and external stakeholders.
• Event Management: Coordinated company events, including cultural programs, seminars, conferences, and promotional events.
• Workplace Environment: Worked on setting up and continuously improving the workplace to ensure a comfortable and productive environment for the team.
• Attendance & Leave Management: Maintained staff attendance and leave records, ensuring compliance with company policies.
• My ability to manage both the creative and operational needs of the company, while adapting to industry changes, allowed me to contribute significantly to the company's smooth operation during a pivotal time in its evolution.

Sep 2011 – Sep 2012 · 1 yr · Gurgaon, Haryana, India

• During my one-year tenure as an Operations Executive at A2Z Infraservices ltd., I was responsible for managing the operational activities of support staff across multiple sites. My role involved handling a wide variety of client and employee-related issues, ensuring smooth service delivery, and supporting the overall growth of the business.
• Key responsibilities included:
• Employee Support: Addressed and resolved employee queries related to salaries, PF, and other benefits across various sites, ensuring timely and effective communication.
• Client Relations: Managed client concerns, including issues related to manpower, security, and pantry services. I also facilitated the replacement of staff when needed, ensuring client satisfaction and seamless operations.
• Attendance Management: Collated attendance data from different sites, verified leaves, and provided accurate records to HR for salary processing.
• Invoice Management: Generated and managed client invoices, ensuring timely billing and tracking payments.
• Business Development Support: Assisted in securing new business opportunities by helping the company bid for tenders and preparing detailed dossiers for prospective clients.
• Throughout my time in the role, I honed my problem-solving skills, built strong client relationships, and contributed to improving operational efficiency by addressing issues proactively and ensuring smooth service delivery.

May 2010 – Jul 2010 · 2 mos · Noida Area, India · On-site