Avneet Dhamija

Co-Founder

Gurgaon, Haryana, India11 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

9 years of experience in product management across diverse industries.
Led successful international product launches in multiple regions.
Expertise in building and scaling loyalty programs with millions of members.

Stackforce AI infers this person is a Product Management expert in E-commerce and Loyalty Programs.

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Skills

Core Skills

Loyalty ProgramsProduct ManagementProduct StrategyInternational ExpansionPaymentsUser Experience (ux)Customer Experience

Other Skills

Agile MethodologiesAnalyticsCakePHPCustomer LoyaltyData AnalyticsGo-to-market StrategyInternational DevelopmentJavaMicrosoft ExcelMicrosoft OfficeMicrosoft WordMySQLOracle ApplicationsPHPPowerPoint

About

Product leader with 9 years of strong industry experience in Entertainment, Loyalty Programs, Hospitality, Payment & Checkout, Travel & OTA and E-commerce. With a breadth of experience in creating innovative product solutions, to bridge the gap between data and customer stories * 7 years of product management experience in BookMyShow, OYO Rooms and Yatra.com * Worked in a fast-paced, growth oriented, agile work environment, building and scaling up products * Experience of building 0-1 products and scaling them from 1 to 10. * Experience of product launch and adoption in international markets SEA, Middle East and UK * Exposure in working with diverse teams from India, South East Asia, MEA, US and EU. * Experience in loyalty and subscription with millions of members * Experience in payment and checkout experience for Desktop and Mobile Apps

Experience

Univest.in

Co-founder and Head of Product

May 2022 – Present · 3 yrs 10 mos · Gurugram, Haryana, India

Bookmyshow

Product Management

Jul 2020 – May 2022 · 1 yr 10 mos

Oyo

2 roles

Product Manager - Loyalty

Sep 2019 – Jul 2020 · 10 mos

Loyalty Programs
Product lead for Global charter of OYO's subscription program with ~7.5 Mn members
Localised loyalty experience in 4 geographies (India, SEA, USA)
Launched products features to improve the Sales, Up-selling and Renewals of subscription

Loyalty ProgramsProduct Management

Product Manager - International Business

May 2018 – Sep 2019 · 1 yr 4 mos

International Business - Indonesia
Led product strategy aiding OYO's 10X expansion into Indonesia
Collaborated with country heads and business leaders to bridge the product gaps and across Supply, Operations and Demand suite
Built new features across OYO's demand product suite for International expansion
a. Conceptualised, built and launched multilingual capability in OYO's app/web channels
b. Improved conversion across the funnel - user onboarding, search & discovery and payments
Strategic Initiatives - OYO and Grab (SEA's 15 bn ride hailing app)
Worked with the CXOs to enable multiple cross selling opportunities 4 business units
Built multiple product integrations (hotels, food and concierge services) generating 5 Cr/ month revenue

Product StrategyInternational Expansion

Yatra online pvt ltd

Assistant Product Manager

Feb 2017 – May 2018 · 1 yr 3 mos · Gurgaon, India

Managed Yatra's Checkout and Payments Product for Website and Mobile Apps
Optimized key metrics like payments success rates, payment options coverage, chargebacks and PG costs
Launched new payment options and integrated payment gateways
Revamped the UI & UX of Checkout page on App and Web
Customer Experience: Launched a widget to help customers and agents resolve ‘most frequent’ queries online without making calls

PaymentsUser Experience (UX)