Oct 2023 – Jul 2025 · 1 yr 9 mos · Dubai, United Arab Emirates · On-site

• Making People's lives better, One order at a time!
• ★ Responsible for driving Product led Growth and customer retention through Loyalty & Subscription program in Food Delivery & Quick Commerce (FoodTech) space.
• ★ Launched MENA's first family subscription program in Q-com space with Talabat Pro Family Plans, leading to 40% higher retention vs solo plans
• ★Spearheaded the discovery and successful launch of Parental Controls on Talabat, ensuring responsible access for younger users.
• ★ Creating the most rewarding and seamless food and grocery shopping experience for millions of users!

Oct 2023 – Jul 2025 · 1 yr 9 mos · Dubai, United Arab Emirates · On-site

Apr 2022 – Sep 2023 · 1 yr 5 mos · Bengaluru, Karnataka, India

• Krafting games that everyone loves and creating un-matched experiences everyday!
• Gameskraft is India’s one of the most profitable gaming company in the RMG pace.
• Lead multiple Growth, Retention & Monetization charters across Mobile & Desktop app for B2C & B2B.
• Worked on improving Gameplay experience, Loyalty/Reward Programs and Growth charters.
• ☛ Key Projects-
• ✔ Loyalty Program
• ★Launched ‘P52 Royalty Rewards’ – India’s most rewarding Poker loyalty program
• ★Integrated Leader boards, Mission/Quests & Flat rakeback features to enable single point reward system
• ✔ Monetization and Gameplay
• ★Conceptualized industry’s first 100% Rakeback program – ‘Pot of Rake’ aimed for higher HVP spotting
• ★Launched Responsible Gaming feature for safe-gaming, helped reduce self-exclusion requests by ~25%
• ✔ Poker Sports League
• ★Led end-to-end execution of hosting Season-5 of Poker Sports League (IPL of Poker), 20K+ users played
• ★Built Face-up cards feature to enable live streaming of PSL matches on Jio Cinema (2M+ viewers)
• ★Collaborated with marketing team to run Influencer Streams for improved user acquisitions (7.5K+ FTDs)
• ✔ Growth Initiatives (Non-Gameplay)
• ★Increased Ticket size by 84% with personalized deposit offer system with user-segment based DCV logic
• ★Designed ‘P52 Help Centre’ enabled with Grievance Redressal System
• ★Designed new KYC flow (OCR-based) with completion time of <10 sec,
• ★Led execution of compliance for GST & MEITY guidelines, built POA verification for Aadhar & DL

Jul 2020 – Apr 2022 · 1 yr 9 mos · Bengaluru, Karnataka, India

• Worked with Finance Data Lake team for building next generation finance through ML & data based products
• ☛ Key Projects
• ✔ Product Manager - FDS (Finance Data Store)
• ★ Led design & development of Hybrid Recommendation engine from scratch to offer personalized report recommendations
• ★ Designed ML model to predict report run time with 89% accuracy to avoid query re-runs & enhance UX
• ✔ Product Manager - FIONA (AI based Personal Assistant for FDL users)
• ★ Launched FIONA - Multi-channel AI based chatbot for 22k+ FDL users to promote self-service, reduce TAT
• ★ Designed features to create process simplification, FAQs answering, contextual personalization, notifications & data-intents on demand
• ✔ Product Manager - RPA & Finance DT Lean Portal
• ★Developed RPA bot to automate IT SOX audit change mgmt. control, reduced processing time by 90% & saved $41K USD
• ★Led 5+ cross-functional Kaizen events with 55+ waste ideas received (3.6/5 Avg impact score) to improve cost & delivery KPIs

Jun 2019 – Aug 2019 · 2 mos · Mumbai, Maharashtra, India

• Developed Best in class Warehouse Costing Model for the Consumer Products Business
• ★Implemented Dynamic WMS slotting at 8 J&J CDCs for improved product placement & order-picking
• ★Reduced outbound truck load by 25% using Density based stacking saving INR 30 lakhs in logistics cost
• ★Created no-cost dock-design modifications to enable 3X space-utilization & reduced detention costs
• ★Introduced Value-based PDP & Collaborative backhauling to generate ~INR 25 lakhs cost savings
• ★Conducted benchmarking & interviewed stakeholders to identify gaps across people, process & technology
• ★Delivered roadmap of action items to be pursued to improve warehouse ops

Apr 2019 – May 2019 · 1 mo · Bengaluru, Karnataka, India

• ★ Member of prestigious GE’s Digital Technology Leadership Program (DTLP)
• I was aligned to Finance Data Lake team where goal was to enhance User Experience & self-service capabilities on FDL products through Data driven and ML based approaches based on user requirements and preferences.
• ★ Revamped filter selection with trend driven filter placement, reduced Avg report build time by 30sec
• ★ Partner with tech/design team & utilized data insights & 20+ user interview to redesign user flow
• ★ Introduced business specific templates, ‘Most used columns’ feature for enhanced personalization

Jun 2017 – Nov 2017 · 5 mos · Bengaluru, Karnataka, India

• Worked as a Data Scientist with Global Retail insights Analytics team where goal was to optimize retail business using advanced scientific techniques & machine learning models for increased productivity and competitive advantage.
• ★ Conducted differential market basket analysis for optimum product placement & item recommendation
• ★ Performed sales forecasting (RMSE 0.26) to devise procurement plan analysing historical data of 102 stores
• ★ Deployed K-Means clustering for customer segmentation & competitor analysis for targeted marketing
• ★ Generated High Level Trends on Client dataset for data-driven insights used for Predictive Modelling
• ★ Achieved minimization of In-store transfer units aiding Inventory optimization & reducing lost sales

May 2016 – Jul 2016 · 2 mos · Greater Jaipur Area

• Designed an easy to use Automation Tool GUI for setting up Hadoop Cluster in 5 minutes
• Worked on High Performance Distributed Computing for Big Data Using Hadoop and running applications on large clusters Containerized Docker Engine