Shubhi Rishi

Recruiter

Uttar Pradesh, India5 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Experienced in talent acquisition and recruitment management.
  • Proficient in customer support for SaaS products.
  • Strong communication and teamwork skills.
Stackforce AI infers this person is a skilled recruiter with experience in SaaS customer support.

Contact

LinkedIn

Skills

Core Skills

Talent AcquisitionRecruitment ManagementCustomer Support

Other Skills

ATSCommunicationContent WritingCustomer ServiceDocumentation ManagementEvaluationLeadershipManagementPublic SpeakingRecruitmentScreeningSourcingTeam ManagementTeamworkTech Support

Experience

Appitsimple infotek pvt. ltd.

2 roles

Sr. Talent Acquisition Executive

Promoted

Jun 2023 – Present · 2 yrs 9 mos · Ahmedabad, Gujarat, India

Talent Acquisition Executive

Dec 2021 – Jun 2023 · 1 yr 6 mos · Ahmedabad, Gujarat, India

  • Handling the Recruitment process
  • Compiling roles and responsibilities for the potential candidates
  • Sourcing candidates through various sourcing portals like Naukri, LinkedIn, and Indeed.
  • Calling & Screening
  • Evaluation
  • Hands-on experience with ATS (Freshworks)
  • Closing Positions within TAT and scheduling interviews
  • Sending induction links and joining emails
  • Handling documentation post selection
  • Maintaining and updating the master sheet (employees' details)
RecruitmentSourcingScreeningEvaluationATSDocumentation Management+2

Callhippo

Customer Support Executive

Feb 2021 – Dec 2021 · 10 mos · Ahmedabad, Gujarat, India

  • Provided Tech support for VoIP services(SaaS product) over chats and emails
  • Brought good reviews for the company over review platforms like Trustpilot, G2 Crowd and Capterra
  • Did troubleshooting and provided assistance with integrations like Zoho, slack, and Hubspot.
Tech SupportTroubleshootingCustomer ServiceCustomer Support

Education

BUNDELKHAND INSTITUTE OF ENGINEERING AND TECHNOLOGY, JHANSI

Master of Business Administration - MBA — HR

Jan 2019 – Jan 2021

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