May 2022 – Jun 2024 · 2 yrs 1 mo · Bengaluru, Karnataka, India · On-site

• Led a team of 2 Product Managers, 2 Product Designers, 20 Developers and 1 Product Analyst; owning the product roadmap and strategy of Admin module for ERP (Enterprise Resource Planning) product line
• Managed product roadmap, backlog and sprint planning to ensure timely delivery of 10+ features
• Launched Admission CRM module from 0 to 1 to digitize admission process in schools; worked on GTM strategy and successfully onboarded 150+ schools within 2 months only; Schools generated Rs 5+ Million from new admissions
• Revamped onboarding flow to optimize the sign-up funnel; Reduced drop-off from 75% to 5%.
• Shipped major features like Admission CRM, Inventory Module, Admit Card and Automated Staff Attendance (Biometric and Geofence) within 10 months to increase Feature Breadth by 30%.

Jan 2022 – May 2022 · 4 mos

• Owned the developer experience for the IAM (Identity and Access Management) product
• Received "Ultimate Team" award for leading a team of 4 Solution Architects on developer experience

Apr 2021 – Dec 2021 · 8 mos

• Received Mountain Mover and 3 Spotlight awards for contributing to core product areas
• Worked on Product Strategy to identify market opportunities and define product roadmap for a new enterprise product from scratch
• Revamped documentation portal to make customer onboarding flow completely self-served and user-friendly. Removed dependency of P&E team from the onboarding process completely
• Shipped features like Q&A challenge mechanism, reset password flow and 3rd party IDP integrations (Google, Amazon, Okta etc.)

May 2020 – Mar 2021 · 10 mos · Noida, Uttar Pradesh

• Led a team of 2 Analysts, 15 Developers & 1 Designer for Test Preparation (JEE/NEET) segment.
• Revamped existing product completely to improve engagement and retention numbers by adding core features and modifying the user experience.
• Conducted market study, gap analysis and user interviews to formulate the product vision and strategy.

Apr 2019 – May 2019 · 1 mo · Bengaluru, Karnataka, India

• Revamped onboarding flow of Microsoft Teams to reduce Time to Value and help new users reach Aha moment quickly; Projected impact was to increase the Weekly Active Users (WAU) by 20%, thus improving retention
• Conducted RCA behind low usage of Activity Feed by performing Qualitative and Quantitative
• Analysis; Projected impact of the solutions was to increase the Open Rates of Notification Feed by 15%

Jun 2018 – Mar 2020 · 1 yr 9 mos · Ahmedabad, Gujarat, India · On-site

May 2017 – Jun 2018 · 1 yr 1 mo · Bengaluru, Karnataka, India

• Worked as a Full Stack Developer in Customer and Driver Relationship Management team
• Reduced page loading time of the application by 73% (from 300ms to 80ms) for quicker resolution of user queries
• Reduced garbage collection time from 400ms to 300ms to reduce the downtime of the backend server
• Revamped backend system & UI for International Launch; Successfully launched in Sydney, Perth and Melbourne
• Worked with technologies like Java, Python, DropWizard, SQL, ReactJS, NodeJS and Git

Jul 2015 – Apr 2017 · 1 yr 9 mos · Bengaluru, Karnataka, India

• Worked as a Backend Developer in RnD team
• Designed Question Answering System using NLP and ML; Achieved accuracy close to 80%
• Involved in development of Text Processor Module to extract the names of Entities using NLP
• Technologies: Java, ML, NLP, Apache SOLR, Spring BOOT, Jersey, SQL