Jan 2018 – Dec 2021 · 3 yrs 11 mos · Gurgaon, Haryana

• Major Responsibilities ***
• > Lead to Team to achieve Org Goals
• > Balance the competing Objectives
• > Communicate with Stakeholders
• > Contribute to Business Value
• Day to Day Responsibilities***
• Deep understanding of current and future client needs
• Strategic business partner with onshore & Offshore stakeholders
• Support team in req understanding & preempt questions
• Support team in understanding workarounds for complex scenarios
• Oversee pre-UAT, UAT and pre-live checks. Support the data load process – prepare team to test on live data
• Drive Project closure connects
• Manage Learning and best practices library for continuous process improvement
• Identify and deploy automations for config and testing leading to efficient implementations
• Organize project related meetings and follow-up after meetings: Produces clear actions/minutes from
• meetings and circulates accordingly
• Own communication on projects/client assigned: pro-actively inform project stakeholders about status of work, including development changes, scheduling, and quality goals
• Responsible for developing team’s capability/competency over the baseline
• Develop the next generation of pod leads
• Manage training and on-boarding of future batches
• Ensure process discipline in every project
• Maintain project compliance dashboard
• Release Metrics Scorecard
• Liaison with regional leaders to enhance overall delivery model

Mar 2015 – Jan 2018 · 2 yrs 10 mos · Gurgaon

• Ownership of assigned projects and be responsible for successful completion.
• Responsible for preparing Test Strategy & Test Plan for releases (Documenting Testing Scope, High Level Test Approach, Test Goals and Test Objectives).
• Maintaining Requirement Tractability Matrix for new and existing requirements.
• Actively participating and contributing towards Assess-Deploy-Communicate Framework.
• Responsible for Master Test Pan , Level Test Plan and Test Execution (including but not limited to: Regression Testing, Performance Testing, Smoke testing and integration testing).
• Instrumental in judging impact areas of new requirements/enhancements.
• Responsible for analyzing defects/bugs and assigning them to the appropriate Iteration.
• Proactive in risk assessment and mitigation.
• Monitor and report project status to all stakeholders within the agreed timeframe.
• Proactive in overall product development/improvement (Governance Portal).
• Adhering to organizations strategic goals while contributing to the overall efficiency of the current portal.
• Ensure team is using Best-practice for Test Execution.
• Well verse with all functional areas of the Protiviti Governance Portal.
• Team meeting/huddles
• Help in devising a training plan for new recruits and run training sessions.
• Part of the recruitment process, helps in conducting QA interviews.

May 2011 – Mar 2015 · 3 yrs 10 mos · Gurgaon

May 2007 – Apr 2011 · 3 yrs 11 mos · Gurgaon, India

• Gathering requirements from the client and complete breakpoints analysis of requirements.
• Preparation of Test planning, Test case development, Test plan and Test execution.
• Coordinating the testing efforts and the allocation of resources to different modules to speed up the process of execution.
• Preparation of detailed Impact Analysis document for new changes on current system.
• Developing the test plans including the detailed test cases and ensuring maximum test coverage
• Writing of Technical specifications and Design specifications for development.
• Strong experience in writing test cases and test execution.
• Experience in analysing test results, perform data validation, tracking defects and providing regular status.
• Wide experience on Implementation environment from initial requirements gathering to implementation (SDLC lifecycle).
• Strong experience in testing applications with Manual methodologies.
• Experience in performing Regression Testing & UAT.
• Expertise in Defect Management Life Cycle, Software Development Life Cycle (SDLC) methodologies.
• Wide knowledge of defect tracking system, test case management.
• Experience in Web, GUI, Database and Mainframes testing.
• Wide experience in testing of both Front-end and backend applications.

Oct 2006 – Apr 2007 · 6 mos

• Monitoring BTS, BSC and MSC's
• Provide L1 support from offshore