May 2018 – Nov 2019 · 1 yr 6 mos · Pune Area, India

Jun 2016 – May 2018 · 1 yr 11 mos · Gurgaon, India

• Led backend.
• Built the technology from ground up.
• Built a low latency chatbot framework to listen messages from social channel, augment it
• with our analysis engine and run the business defined conversation logic.
• Wrote analytics engine which helped improve the bot performance for Mancity.
• Wrote performance crucial announcement engine which is being used by Mancity to send
• matchday updates to thousands of subscribers in realtime.
• Wrote custom code module with language support of Java and Python using AWS Lambda
• which helped YES Bank to build their bot.
• Led Dev-Ops.
• Automated deployment using Jenkins.
• Wrote server setup scripts for over 14 different types of servers to get the new machines
• running in seconds.
• Setup mongo cluster with LVM based daily backup, ElasticSearch cluster & Redis standalone
• server.
• Improved security using firewall rules.

Apr 2015 – Jun 2016 · 1 yr 2 mos · Gurgaon, India

• Led Analytics module comprising a team of 12 developers.
• Used ElasticSearch to aggregate millions of documents in real time with custom aggregators.
• Built email auto responder with Salesforce integration for Procter & Gamble using SVM and a
• neural network model which saved them ~$5 per email.
• Built a generic SLA measurement rule engine & analytic tool for JPMorgan Chase which helped
• them reduce response time for crucial messages.
• Built Autoscheduler and Resonance Meter while posting a social media update which con-
• tributed to Sprinklr coming out as a leader in Forrester wave 2015.

Jan 2014 – Apr 2015 · 1 yr 3 mos · Gurgaon, India

• Salesforce integration for creation of cases from social messages.
• Involved in migrating Mongo based analytics solution to ElasticSearch which drastically reduced
• the query response times.