Namrata Ojha

Product Manager

Pune, Maharashtra, India10 yrs experience

Highly Stable

Key Highlights

Expert in Scrum framework and Agile methodologies.
Proficient in managing cross-geographical teams.
Strong background in client requirement analysis and relationship management.

Stackforce AI infers this person is a Telecom Agile Project Manager with expertise in Scrum and client relationship management.

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Skills

Core Skills

ScrumAgile Project ManagementRequirements AnalysisBusiness Analysis

Other Skills

Agile MethodologiesBacklog GroomingBusiness Process DocumentationClient Relationship ManagementCoachingCommunicationConflict ResolutionCore JavaCustomer ServiceDaily ScrumsFacilitationGitHubJavaJenkinsLeadership

About

• Have significant knowledge and experience in Scrum framework. • Experience in Product Catalogue, Product Modelling, Ordering and Billing areas, also knowledge of working in a client/customer facing environment. • Experience in E2E project planning, such as scope, estimations, Development, Testing, and deployment / release. • Experience using Jira for tracking the progress of planned deliverables creation - Epic, Feature, User Story • Experience working & managing with cross-geographical teams. • Expertise in ‘’EPC/MEC Configuration, Release Management & Project management” area in Telecom Domain. • Exposure in version control using JIRA, GIT. • Knowledge in requirement gathering to clients and implementing the requirement in (Amdocs) Systems as per business needs. • Proficient in maintaining business relationships with clients to achieve quality service norms by resolving their service-related critical issues and providing significant solutions to the business. • An effective communicator and collaborator with good analyzing, conflict solving and analytical skills.

Experience

10 yrs

Total Experience

7 yrs 6 mos

Average Tenure

2 yrs 6 mos

Current Experience

Eaton

Scrum Master

Oct 2023 – Present · 2 yrs 6 mos · Pune, Maharashtra, India · Hybrid

Amdocs

Scrum Master

Feb 2016 – Aug 2023 · 7 yrs 6 mos · Pune, Maharashtra, India

Responsible to interact with Product Owners to manage product backlog and sprint activities.
Supported the Product Owner with documentation of User Stories and Acceptance criteria
Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives
Ensured user stories were 100% well-ordered, defined, and ready to be worked on by team.
Conducted Sessions with key business users to collect information on business processes and user requirements.
Participated in requirements meetings and data mapping sessions to understand business needs.
Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
Implemented and enforced Scrum principles and practices, facilitated continuous improvement (CI), identified and removed team impediments
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
Documented business processes and analyse procedures to align with changing business needs.
Proficient in maintaining business relationships with clients to achieve quality service norms by resolving their service-related critical issues.
Performing analysis on the business requirements, helped in preparing the test case.
Knowledge transfer, coordination, and collaboration with different teams.
Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
Managed product backlog and supported Scrum framework for monthly sprint releases.
Working closely with Product Managers to define the design requirements.
Worked effectively with multiple Scrum teams in different geographies.