Mar 2024 – Present · 2 yrs 1 mo

Jan 2019 – Present · 7 yrs 3 mos

Apr 2013 – Dec 2018 · 5 yrs 8 mos · Bengaluru

• 1. End to end program management which includes Contract Management, Deal registration management, Rebate & CMF, Creating, managing and analyzing performance data
• 2. Analyze financial data by collecting, monitoring and creating financial models
• 3. Contract forecasting and budgeting (revenue and cost)
• 4. Support to finance/business during monthly/quarterly business reviews (QBR)
• 5. Variance analysis of actuals vs forecast, forecast vs plan etc.
• 6. Prepare monthly payment reports for each region and secure management approval prior to submission to Finance
• 7. Provide first line support to Partners and Partner Managers to assist with Deal Registration system, policies or processes
• 8. Conducting Program Training for Sales Managers and Partners
• 9. Territory management - tracking, managing & assigning which includes users functions within territories, mapping territory roles with respect to designated geo’s & products. Create revenue reports by territory assignment and producing analytical packs.
• 10. Leading, Training and mentoring Process Associates.
• 11. Trainings - Conducting Program Training for New Sales Managers and new Partners as and when the program guidelines changes
• 12. Excellent problem solving, communication and presenting skills and ability to grasp quickly and keen learner.

Oct 2011 – Apr 2013 · 1 yr 6 mos · Bengaluru Area, India

• Worked as "Production Lead" where my roles and responsibilities include
• 1. Management reporting, change management, KPI and Metrics reporting.
• 2. First level of contact to provide operational support to sales associates and managers in their revenue generation activities.
• 3. Managing Rebate tracker made for 1st and 2nd Tier partners for the quarterly based rebate program on HP’s sales agreement with the partners. Ensuring this information is loaded on the tool accurately and communicating the same to the partner .
• 4. Being a Domain Specialist handling not only one process but all the process across the domain, identifying the measures to standardize the process.
• 5. Formulating teams individual strengths and development area and utilizing them to improve the efficiency.
• 6. Root cause analysis and action plans to mitigate the risk involved in metrics and resolving them.
• 7. Review the Quartly performance of the team with the customers & coming up with a strategic planning to ensure we meet the E2E metrics & perform better.
• 8. Responsible for Quality checks of the files before hitting the customer to ensure 100% accuracy.

Oct 2007 – Oct 2011 · 4 yrs · Bengaluru Area, India

• My roles included :-
• 1. Validating direct financial claims, Deals of the Partner based on HP Guidelines.
• 2. Validating for New Business Opportunity & Partner Database for authorization.
• 3. Acting as an interface between Channel Partners & the Program Managers.
• 4. Adjudication of Direct Claims submitted by the partner against the sale made under Resale Motion Deals.
• 5. Responsible for handling all the Rebate payments to the partner.
• 6. Working on the Exception process in Providing Presales/Post sales support to the Enterprise Partners.
• 7. Handling for the Quality Check done for the team.
• 8. Responsible for publishing weekly reports to the sales team regarding the HP Rep assignments for different US territories.
• 9. Process Metrics tracking, TAT and backlog daily.
• 10. Change Control Management
• 11. Update and maintain SOP as per the ISO requirements