Jun 2021 – Dec 2021 · 6 mos · Mumbai, Maharashtra, India · Remote

• Working as an OCM Specialist in the Transformation Management Practice, Digital Consulting vertical at LTI. My responsibilities include,
• Liaise with business team to capture requirements, prepare proposal response, and defense.
• Create change management strategy and drive adoption - Identifying stakeholders, define
• persona, conduct change readiness, business-impact analysis, change readiness, and leveraging change agents.
• Assess skill gaps, training needs and, develop learning solutions that cater to people's side of change.
• Design and deliver L&OD interventions, communication plans, and artifacts based on Prosci
• (ADKAR), ACMP, PMI Methodologies and monitor change adoption.
• Manage knowledge repositories, stakeholders and drive execution with technical / client teams.
• Cater to ad-hoc initiatives to build the practice - Thought leadership, Case Study / White paper preparation and Business development.

Dec 2020 – Jan 2021 · 1 mo · Bengaluru, Karnataka, India

• Mercer is an American asset management firm with its HQ in Newyork, is a subsidiary of global professional services firm Marsh & McLennan. It is the world's largest outsourced asset manager with over US$300 billion outsourced assets under management, US$15 trillion under advisement in total, the largest provider of outsourced chief investment officers and operates in more than 130 countries. In India, primarily they advise on health & benefits, investments & retirement, workforce & Careers and M&A.
• Worked with the Multinational Clients Group (MCS) OD & Effefectiveness India Leader to devise the road map for GTM and commercialization of D&I COE Consulting Service Offering.
• Ideated on product & campaign launch ideas for D&I offering, collated insights, created the social media strategy to create conversations on Mercer D&I 2020 report for India.

Oct 2020 – Dec 2020 · 2 mos

• Incorporated in 1986, as an autonomous, not-for-profit company, the National HRD Network is focused on developing the HR Fraternity in India. It has over 13,000 members representing MNCs, Public & Private Organisations, MSMEs and NGOs spread across 30 Chapters in India.
• I worked at the "Inclusion Lab" which envisions to make corporate India a more inclusive workplace.
• SPOC implementing Next Gen D&I model at pilot organizations and liaised between HRLT, CXOs and CoE teams.
• Co-facilitated workshops, created collaterals for assessment and feedback meetings.
• Curated and customized reports for creating the future road maps.

Apr 2020 – Jul 2020 · 3 mos · Bengaluru, Karnataka

• Founded in 2014, Swiggy is India's largest and most valuable online food ordering and delivery platform with presence across 500+ cities in India. I worked as an intern with the Compensation & Benefits team handling multiple projects from April - July 2020. Brief overview and scope of the projects are as follows -
• Curated employee insurance features, recommended add-ons, and renewed the plan for FY2020-21, and drove the go to market roll-out for 7500+ employees and their families across Swiggy.
• Revamped and launched Tenured employee recognition policy
• Designed and launched Swiggy Covid-19 Pandemic Healthcare policy (WFH, Pandemic leave, special provisions)
• Created customized Total Rewards Statements for exit and current employees; across grades, job families and with respect to C&B components.
• Created benefits policy FAQs for the HR Chat bot, complimenting the ticketing system and intranet.

Feb 2020 – May 2021 · 1 yr 3 mos

• Women & Gender Development Cell - Gender Advocate for the School of Management & Labour Studies (SMLS), TISS Mumbai

Jun 2019 – May 2021 · 1 yr 11 mos

Feb 2020 – Mar 2020 · 1 mo · Mumbai Area, India

• Jones Lang LaSalle Incorporated (JLL) is an American commercial real estate services providing investment management services worldwide, including services to institutional and retail investors to high-net-worth individuals. Ranked 189th on the Fortune 500, with revenue a little shy of $17Bn, it's the second-largest company of its kind in the world.
• As a field intern I worked at the Talent & LD - Centre of Excellence, JLL India Corporate Office on an employee engagement project.
• Analyzed internal and external survey data to come up with key insights across employee bands, business units, geographies and demographics.
• Designed an employee engagement calendar for the FY2020, curating activities, on-ground deliverables, execution plan and timelines.
• Devised strategies to improve employee engagement scores and initiated Employee Engagement Champions Team at JLL India.

Aug 2019 – Oct 2019 · 2 mos · Hyderabad Area, India

• Taj Hotels is a chain of luxury hotels and a subsidiary of the Indian Hotels Company Limited. Incorporated by the founder of the Tata Group, Jamsetji Tata, in 1903, the 100+ year old company is a part of the Tata Group, one of India's largest business conglomerates.
• I worked as a field intern at the following Taj Hotels in Hyderabad - Vivanta & Krishna, tagged to the L&D Department. During my stint,
• I studied the existing Customer feedback and information system, bench-marked against market competitors and recommended ways to improve response rates.
• Observed and journaled service operations, Organization structure and climate, employee engagement activities at Taj properties in Hyderabad.

Dec 2018 – May 2019 · 5 mos · Cochin Area, India

• Designated as Senior Associate in the Global Oil & Gas Sector within the Global Delivery Services (GDS) Markets - Industry Enablement Business Operations team. GDS employs 27,000 people across 5 countries, consists of various service delivery centers from which EY's Client Service and Enablement Services teams operate to deliver strategic support to EY member firms across the globe. It plays an important role in EY’s growth strategy by providing efficient and effective support to EY's service lines and enablement functions.
• I worked closely with Global Oil & Gas - Strategy & Operations Leader, Service Line Leaders and its residents, Brand and Marketing Communications, Knowledge, Risk Management, Global Counsel Office and Finance teams in driving the following strategic execution and sector business operational activities:
• Sector Budget Planning, Tracking, Reporting and presenting summarized view through dashboards using Advanced Excel and PowerPoint
• Sector Sales / Pipeline / Solutions Revenue Performance Reporting & Analytics and creating performance decks for sector leadership and service lines stakeholders - Facilitating Sector Review with Global Industry Operations
• Vendor Management (Encompasses Business Relationship Evaluation Tracking & Contract Management Process Governance)
• Account Payable's Tracking, Reporting, and Processing on liaising with the finance team stakeholders
• Facilitating Sector Event Approvals
• Knowledge Management & Internal Sector Communications
• Global Account Onboarding and Web-Based Learning Program Management

Sep 2018 – Nov 2018 · 2 mos · Chennai Area, India

Aug 2017 – Sep 2018 · 1 yr 1 mo · Cochin Area, India

• Established in 1951, Fragomen is the largest and leading immigration service provider for corporate giants and individuals alike with more than 50+ offices in 5 continents. Fragomen India is the backbone for IT and shared services for all the global offices and has 700+ employees across India.
• Managed the Global Outbound Services - Consular Practice, reporting to Senior Ops manager.
• Managed team of 10 – 12 consultants in Global Consular and various client teams; setting up /defining projects.
• Worked closely with Global Client Service Managers (CSM) and partners, handling client requests & escalations.
• Responsible for client relationship, vendor audits, client quarterly business review and QMS initiatives.
• Defined and evaluated the project status, preparing MIS, reporting to clients and senior management.
• Recommended and reviewed process improvements, protocols, spearheaded Kaizen initiative in the vertical.
• Liaised closely with billing, initiation, client teams to ensure quick turn around and positive client feedback.
• Additional responsibilities:
• Alchemy (Quality) Program manager for Client Success Org goal team, managed 10 resources to deliver Org goal objectives.
• Part of Fragomen internal training panel with a 40+ NPS for sessions delivered.

Jul 2016 – Jul 2017 · 1 yr · Cochin Area, India

• Leading the selected program based special projects that require cross-functional engagement with key staff across the organization and collaborating with client partners.
• Conceptualize and drive specific strategic initiatives of the organization and alliances with stakeholders.
• Instrumental in creating ground breaking ideas of The Founders’ Tribe Workshop for CXOs (www.founderstribe.com), Business Essentials Workshop for Employees (BEE)
• Devised plan and published ‘Trainopedia’, (www.trainopedia.in) India’s first curated learning magazine for training & development.
• Idealized, evolved plans to achieve UNCTAD Empretec, MHRD and Cambridge Press Endorsements and scaled up Trainers 4 Tomorrow : National Trainers Summit 2017 hosted at CUSAT on 22-23 february 2017, with Indian Society for Training & Development (Kochi Chapter) and Jan Shikshan Sansthan (JSS) under MHRD.
• Visit :http://www.t4trainer.com/trainers4tomorrow/nts-gallery
• Worked as Consultant for Centre of Entrepreneurship Excellence (CEE) committed to building an ecosystem of skilled resources through education, employability, and entrepreneurship liaising with the government and PSU's through policy moderation, idea validation and fusing support.
• Spearheaded the Business Operations & Development of Digital Leadership Institute (DLI) with a team of 30+ determined to up-skill youth of India, making them employable and self-sustainable through Google certified digital marketing courses especially from Tier 2 / 3 cities.
• Formulated strategy for partnerships, smooth day-to-day operations of the digital literacy initiative; delivery and management working closely with cross-functional teams.
• Successfully closed the partnership with Jain & Christ universities Bengaluru to start a regular case study based programs (Execuitve & Certificate) in digital marketing, analytics and allied sciences.
• Brought in funding and sponsorship from corporate, philanthropists and Karnataka Government.

Jul 2014 – Jul 2016 · 2 yrs · Al Jubail KSA

• Purchased, maintained and delivered on time more than 4700+ types of engineering materials worth $ 27M for Pump stations (3,4 and 6, Riyadh) of SHYLINE ONE project of Saudi Arabian Saipem Ltd for 2 year period.
• Created and implemented successful plan to procure internationally and deliver inventory of $1M every month to stipulated project sites all over Saudi Arabia after quality assessments.
• Managed effectively the operations and logistics through an international crew of 15 members.
• Involved actively in negotiation with suppliers, logistics people over prices, delivery times and PO errors.
• Travelled around KSA, visit Saipem SHY1 project sites for delivery, feed back and generation of new purchase orders.
• Effectively managed technicians, masons and helpers, of 7 different nationalities across projects in Wazid, Al Kobar and Khursania for contractors Red Sea Housing & FMSCO. Prepared daily project progress report and controlled inventory.
• Performed estimation and on-site inspection for laying waterlines, submerged filtration system for swimming pool, fountains and landscapes worth $5M.
• Headed the MEP technician team for Ammunition barrack construction for Saudi Air Force in Turaif.

Mar 2013 – Mar 2014 · 1 yr · Cochin Area, India

• Lead the Executive Committee at College, recruited members for official posts, coordinated and controlled all activities of the IEEE Student Branch.
• Proactive role to increase and sustain IEEE Student/Professional memberships at college.
• Organize/Host/Convene IEEE Events, Conferences, Society Activities and Social Projects.
• Nurture, mentor and expose junior volunteers to organization activities, structure and events.
• Promote IEEE vision, competitions, societies and alliances for technology advancement.

Feb 2013 – May 2014 · 1 yr 3 mos · Cochin Area, India

• Worked closely with student branches across Kerala state to conduct IEEE events and retaining membership.
• Mentored Student Branches, SB Executive Committees at Colleges to revive and support best practices to maintain year round activities.
• Took active role to create new student branches across the section.
• Handled sessions at Colleges as a Speaker spreading IEEE Awareness, Membership benefits and create plans to promote volunteering.

Jun 2012 – Jun 2013 · 1 yr · Cochin Area, India

• Raised corporate sponsorship as Team Lead for IEEE TISP Week 2012, which was first of its kind in the world.
• Organized TISP WEEK [July 22-28, 2012] educating 10,000+ local school students the basics of engineering principles and sciences through workshop series in local schools.
• Continued the campaign and follow up workshops throughout the year, all over Kerala and achieved set targets.
• http://ieeekeralagold.org/events-and-activities/activities-of-2012

Feb 2011 – May 2014 · 3 yrs 3 mos · Cochin Area, India

• Instrumental in organizing an application development internship program for students in Dec 10, 2012-Jan1, 2013, where more than 100 students across India participated and created 144 applications for BB10 in 22 days.
• Played a key role in organizing ‘Experience Zone’ on July 27-28, 2013 at Startup village for the public, enabling 3000+ to see and experience the latest developments in technology across the world.
• Active role in supporting colleges across Kerala to implement new Startups and ecosystems, Startup Village activities and campaigns. Helped increase the footfall for Startup Saturday through effective social media marketing.
• Managed day to day activities at HangOut India, reporting directly to CEO, StartUp Village.
• Strategized and implemented events to reach out to more colleges across the state.