Mar 2025 – Oct 2025 · 7 mos

• Consulting with Zame AI on product strategy, growth frameworks, and GTM execution to scale its AI-powered voice and automation products.

Oct 2024 – Feb 2025 · 4 mos · Toronto, Ontario

Oct 2023 – Sep 2024 · 11 mos · Bengaluru, Karnataka, India · Hybrid

• Leading the Selection charter of the Global Merchant Product Operations at UberEats.

Jan 2022 – Oct 2023 · 1 yr 9 mos

• Leading product ops & process excellence for India operations at Olx Autos

Jul 2020 – Jan 2022 · 1 yr 6 mos

• Building the Olx Autos transactions business for South India

Feb 2019 – Jun 2020 · 1 yr 4 mos

• Building the Olx Autos transactions business in Bangalore and Mysore.

Sep 2020 – Dec 2021 · 1 yr 3 mos · Ahmedabad, Gujarat, India · Remote

• I hold a keen interest in the Indian startup ecosystem, leading to some early-stage investments.

Oct 2018 – Feb 2019 · 4 mos

• Led the product development for Hubzu.com – the real estate e-commerce business of Altisource, for online sales, auction, foreclosures and short sales of bank owned properties in the US market.
• Own and drive key web and operations metrics for Hubzu; Design and run A/B tests for testing and launching new features (tools used: Google Analytics, Optimizely, Mouseflow, WebEngage, Balsamiq and Tableau)
• Closely work with key business units across multiple geographies to understand & gather product enhancements and implement the solutions in subsequent sprints (following agile and scrum methodologies)
• Own and drive key web and operations metrics for Hubzu; Design and run A/B tests for testing and launching new features (using Google Analytics, Optimizely, Mouseflow, WebEngage and Tableau)
• Develop quarterly product roadmap and implementation plans using the OKR framework to tap into new revenue channels through product enhancements.

Apr 2017 – Sep 2018 · 1 yr 5 mos

• Hubzu, an Altisource business unit, is an online real estate marketplace that provides a consumer-friendly, secure platform for buying and selling residential properties primarily in the US market. I was leading the product developments for the customer facing buy side of hubzu.com.
• Lead a team of developers across UI/UX, QA and Backend tech, to drive weekly sprints and product updates; regularly analyze and derive insights from product operations and marketing data to improvise the product.
• Designed & launched the new Hubzu.com website including UX-UI, new features and improvements targeted to increase key web metrics by 10%; Co-designed a new app prototype for Hubzu on Android and iOS.

Feb 2017 – Mar 2017 · 1 mo · Bengaluru, Karnataka, India

• While exploring internal opportunities at Snapdeal, I landed a high-impact role in their newly acquired entity, Freecharge Digital Payments. In my brief stint here, I led the Malls (Shopping & Parking) category, where I focused on building strategic partnerships, managing category P&L, and driving user growth. My efforts were directed towards increasing daily transactions and enhancing wallet adoption across mall environments.

Apr 2016 – Jan 2017 · 9 mos

• Head of Lifestyle Accessories category business (Watches, Fragrances, Fashion Accessories, Handbags, Fashion Jewelry, Precious Jewelry and Eyewear) at Snapdeal; Responsible for category P&L and for driving key category metrics - GMV, Margins, Conversions, MAU, ARPU, and NPS
• Work closely with marketing, operations, customer experience, seller/brand accounts, product, finance, merchandise and analytics teams to define new strategies and opportunity areas for ensuring consistent MoM Category growth
• Create and execute monthly & weekly business planning for category to achieve monthly revenue targets
• Manage price competitiveness, site merchandising, and understand online market behaviour; Analyze daily sales data to derive trends & insights to improve merchandise, pricing and sales & marketing strategy
• Drive digital marketing campaigns across various channels for daily sales; Implement targeted strategies to increase traffic and conversions across customer segments

Apr 2015 – Mar 2016 · 11 mos

• Head Watches, Fashion Accessories and Fragrances categories in Men's Fashion vertical
• Led the new user growth strategy activities for Men’s fashion vertical through targeted promotions on multiple marketing properties and driving experiments to increase new users and repeat purchases
• Initiated & nurtured brand partnerships & joint business plans with major national and international accessories’ brands and multi-brand retailers in India

Jun 2014 – Mar 2015 · 9 mos

• Head Watches category in the Fashion vertical; Grew the category by 18% MoM with highest assortment in Watches across competition
• Led project for reduction of fake products & seller issues across Fashion vertical; Set-up processes for protecting key luxury brands and for reducing returns and frauds on high value products

Apr 2013 – Mar 2014 · 11 mos · Bengaluru, Karnataka, India

• Started my post-MBA career at a growth-stage startup incubated at IIM Bangalore. I led their pan-India IT infrastructure management services operations, overseeing a network spanning 160+ cities and a team of 300+ field personnel. The services primarily catered to clients in the education sector
• Created and launched operational models to ensure seamless engagement across the network.
• Managed the procurement and supply chain for IT infrastructure equipment and tools across 150 cities.
• Consulted for a banking client, focusing on the restructuring and optimization of their extensive, pan-India IT infrastructure.
• Crafted business strategies for Glopore IMS's expansion into the European market, which included the acquisition of a UK-based IT services entity.
• Managed digital marketing and brand strategy for 'geekstree' to boost customer engagement; led online marketing campaigns and leveraged trend analysis to boost customer engagement and brand visibility.

Apr 2012 – Jun 2012 · 2 mos · Bengaluru, Karnataka, India

• As a summer intern with Amazon India operations team, I worked closely with the warehouse operations facility setup team, gaining hands-on experience in one of the world’s leading logistics environments. My key project was to analyze and present the short and long-term roadmaps for the development and expansion strategy of Amazon’s Warehouse Operations in India.
• As part of it, I coordinated between various agencies, conducted market research, scouted, and identified strategic real estate locations across major Indian cities (Mumbai, Delhi, and Kolkata) leading to a comprehensive implementation plan for Amazon India’s warehouse expansion.
• Additionally, I helped with the planning and procurement of capital goods for the Amazon Mumbai Fulfillment Centre, leading up to the launch of the logistics hub.

Jul 2009 – Jun 2011 · 1 yr 11 mos · Jamshedpur, Jharkhand, India

• Led a small team of 4 engineers and 40 machine operators to run the plant we built over the years. From planning I moved on to execution wherein I was responsible for delivering production volume targets of 600 ‘World Truck’ cabins for the launch - a significant milestone that demanded complex coordination and focus on quality.
• This phase involved transforming production operations by installing, operating, and troubleshooting a fully automated robotic cabin manufacturing plant featuring 70 welding robots and 100 automated fixtures and controls, to manufacture truck cabins with a ‘takt time’ of just 4 minutes.
• Led the implementation of the Manufacturing Execution System (MES) on the World Truck shop floor, collaborating with a 15-member internal team to establish the MES roadmap at Tata Motors.
• Regularly organized and led training sessions for the manufacturing team, covering robotics, PLC, and production line operations.
• Designed and validated the body-shop Process & Control Plan to ensure processes ran smoothly within the targeted cycle times. Additionally, I coordinated closely with the warehouse management team to streamline daily production volumes, implementing a ‘Just in Time’ system for material flow that improved shop floor efficiency and reduced waste.
• Presented a paper on a structured approach to multi-skilling of shop floor operators, which earned a bronze medal at a national-level conference, competing against leading industries across India.
• Shortlisted for advanced leadership training, one of the top 5% in the org, underscoring my capability for continuous growth and excellence.

Jul 2006 – Jun 2009 · 2 yrs 11 mos · Jamshedpur, Jharkhand, India

• Began my career at Tata Motors as a Graduate Engineer Trainee at the Jamshedpur plant, part of a cohort of 60 engineers from key engineering colleges across India. The structured onboarding program exposed us to multiple verticals over a year, culminating in an opportunity to choose our preferred area of interest. I joined the “World Truck Project” (later Prima Trucks), aimed at redefining India’s heavy-duty trucking industry by manufacturing trucks to international standards. As one of 15 key members of the facility planning team, I led critical automation and robotics efforts for the project.
• Oversaw the budgeting, procurement, installation, and commissioning of capital assets worth ₹500 million.
• A standout achievement was leading the development of Tata Motors’ first robotic weld line, a pioneering effort in robotics and process automation, partnering with ABB France.
• Led the commercial buy-off of a ₹50 million chassis testing machine in Michigan, USA, overseeing trials, installation, and process validation to introduce global truck testing standards to India.
• Championed best practices for continuous process improvement, including TPS (Toyota Production System), 5S, Kaizen, Total Productive Maintenance (TPM), OHSAS, and TS 16949 standards on the shop floor.
• Conceptualised and implemented automation processes to support the project’s ₹5 billion investment.
• Led the procurement and installation of IT and networking infrastructure valued at ₹1.5 million, establishing a robust digital backbone for the factory.