Debraj Paul — Business Development Executive

As a Digital Transformation Solution Expert for Banking & NBFC (Non-Banking Financial Companies) Processes, you will lead the design, implementation, and optimization of digital strategies to streamline financial operations, enhance customer experiences, and ensure regulatory compliance. Key Responsibilities: Managed key clients, including Axis Bank, Federal Bank, IndusInd Bank, CSB Bank, PNB MetLife, SMFG India, Bandhan Bank, Angel One, and Dunzo, across diverse operational areas. Specialized in designing and implementing solutions for Collections, Credit Card, Personal Loan, Contact Center Solutions, and Customer Experience Solutions to optimize business performance. Engaged with NBFCs, Banks, Ecommerce companies, and Large Corporates to understand operational challenges and propose tailored solutions. Directly responsible for handling an annual revenue of ₹10 Cr, ensuring business growth and long-term client relationships. Led end-to-end solution design, collaborating with internal technical teams to develop and deploy business workflows. Worked closely with InfoSec teams to ensure secure and seamless client onboarding while addressing compliance requirements. Acted as a bridge between client needs and technical feasibility, ensuring scalable and efficient solutions.

Stackforce AI infers this person is a Digital Transformation Expert in Fintech with strong client management capabilities.

Location: Bengaluru, Karnataka, India

Experience: 15 yrs 5 mos