Apr 2022 – Oct 2022 · 6 mos · Batam, Riau Islands, Indonesia · On-site

• Led Lean Six Sigma–driven operational excellence initiatives across fabrication yards, welding, NDT, QAQC, and construction interfaces, focused on cycle-time reduction, quality improvement, and cost optimization.
• Key impact areas:
• Re-engineered yard-wide QAQC, fabrication, welding, and NDT processes to improve flow, reduce rework, and stabilize execution
• Established Project Quality Indicators (PQI), performance dashboards, KPIs, and data-driven decision systems
• Drove measurable improvements in On-Time Delivery (OTD) and First Pass Yield (FPY)
• Reduced weld repair rates and optimized spool cut-to-erection sequencing
• Conducted yard-wide risk assessments, NCR reduction programs, and root cause analysis
• Led Kaizen, Value Stream Mapping, and continuous improvement programs across cross-functional teams
• Strengthened supplier performance through structured assessments and capability improvement
• Delivered sustained gains in efficiency, quality, and cost control while embedding a culture of standardization, accountability, and continuous improvement.

Nov 2020 – Mar 2022 · 1 yr 4 mos · NEOM, Saudi Arabia · On-site

• Head of Quality Program & Governance – Mega Infrastructure Program (NEOM)
• Led the end-to-end Quality Program, Governance, and Compliance framework for a mega infrastructure development, establishing foundational quality laws, systems, and operating models at program scale.
• Key leadership scope:
• Owned Quality Governance, Compliance Audits, QMS certification, vendor quality, and continuous improvement, aligned to NEOM Schedule-Q
• Led 170+ direct and 150+ indirect QA staff, including third-party inspectors, testing agencies, and contractor quality teams
• Governed 250+ contractors across 17 regions through region-specific quality governance models
• Designed and implemented a robust compliance audit program covering construction sites, PMCs, and contractors
• Architected and deployed the enterprise QMS, including live digital quality dashboards for metrics, anomaly detection, and executive decision-making
• Defined pre-qualification, inspection, and approval frameworks for Asphalt and Concrete Batching Plants
• Drove large-scale digitization of quality workflows (WIR, MIR, NCR, AFR, SOR, PQI, PQP, MST, FAT, escalations)
• Led a Contractor Quality Improvement Program to uplift execution maturity and compliance
• Conducted 500+ quality reviews on critical design and governance documents (Concept Design, LUPs, IABs)
• Introduced Smart Quality Inspections using drones, IR cameras, VR, and advanced inspection technologies
• Instrumental in establishing by-laws, founding principles, frameworks, and methodologies for the NEOM Quality Authority
• Achieved ISO 9001:2015 certification for ETSD, NEOM KSA in 7 months (first such certification within NEOM)
• This role focused on institutionalizing quality as a system, not an inspection function — enabling scale, transparency, and accountability across one of the world’s most complex programs.

Nov 2018 – Dec 2020 · 2 yrs 1 mo · Global - thru RGP Consulting

• Corporate Audit & Enterprise Risk Lead – Unilever (Board Mandate)
• Led Board-level Corporate Audits across multiple geographies, evaluating Quality, Safety, Sustainability, Security, Business Integrity, and Reputational Risk across Unilever’s global operations and supply chain.
• Key impact:
• Delivered 16 Board-facing Corporate Audits within two years, strengthening supply-chain governance and reducing reputational exposure
• Identified systemic vulnerabilities across operations and third-party ecosystems, translating findings into actionable, risk-mitigating recommendations
• Co-developed advanced audit protocols, elevating the depth, relevance, and decision value of Corporate Audits
• Produced executive-grade audit reports enabling transparent, fact-based dialogue with senior leadership and Board stakeholders
• Worked cross-functionally across regions to drive continuous improvement, compliance maturity, and sustainability alignment
• Maintained strict independence, integrity, and professional rigor, aligned with Unilever governance standards and values
• This role combined assurance with insight — enabling leadership to see risks early, act decisively, and protect brand, people, and trust at scale.

Mar 2016 – Present · 10 yrs 3 mos

• Global QHSE & Business Excellence Leader | Advisory
• Global leadership in Quality, HSE, Risk Governance, and Operational Excellence across EPC, Renewables, FMCG, Infrastructure, and complex supply chains.
• Scope includes enterprise QHSE frameworks, supplier governance, corporate & supply-chain audits (onshore/offshore), risk & business integrity assessments, sustainability/ESG, Lean Six Sigma, COPQ reduction, KPI & AOP ownership, contract negotiation, cost control, and profit improvement.
• Built Centers of Excellence (CoE) and independent QHSE authorities, advising large infrastructure and renewable programs on scalable operating models and execution governance across global geographies.

Oct 2015 – Mar 2016 · 5 mos · Singapore

• Process Re-Engineering | Process Metrics defining, development, deployment & training | Vendor/Supplier Pre-Qualification, Desk Review & Site Audit | Operational Excellence | QHSES Compliance Assurance | QHSES KPI Development & Deployment, Quantitative Risk Analysis & Risk Management, KPI Dashboard Monitoring & Improvement | Quality Consulting Training.

May 2012 – Oct 2015 · 3 yrs 5 mos · Singapore

• SIGNIFICANT ACHIEVEMENTS:
• Created a Big Picture of all 120+ Marine Processes into a single framework towards Operational Excellence
• Revamped all Marine Processes & existing Quality System into the new framework
• Introduced new Operational Models, Process Metrics for an effective Process Management across APAC
• Review & evaluate RCA reports for appropriate CAPA LEAN initiatives
• Focused on CAPEX/DOE | Risk Management | Project Readiness | Scrap Disposal processes to ensure effectiveness & to minimize Cost of Quality across the Company

Sep 2008 – Apr 2012 · 3 yrs 7 mos · India, China, Egypt, Algeria, Slovakia, Argentina, Mexico Singapore

• SIGNIFICANT ACHIEVEMENTS:
• Obtained ISO 9001:2008 Certification for Bratislava, Slovakia
• Obtained TUV Functional Safety Certification (IEC61511/61508) for Chennai & Mumbai, India
• Obtained TUV Functional Safety Certification (IEC61511/61508) for Cairo, Egypt
• Obtained ISO 9001:2008 Certification for Algiers, Algeria
• Obtained ISO 9001:2008 Certification for Mumbai, India
• Headed Quality function Globally for its Engineering Excellence Centre's for Invensys Operations Management in APAC | MENA | NA | LAO | EURA operating from 7 Countries (India | China | Egypt | Algeria | Slovakia | Argentina | Mexico | Developed QHSE Frameworks | Operational Models | Inspection & Audit Frameworks

Aug 2006 – Sep 2008 · 2 yrs 1 mo · Global Role

• Headed business process consultancy projects on domains like: Information Technology, Banking Finance, Securities & Investment (BFSI), Telecom, BPO, KPO, Service Industries and Manufacturing etc., for international clients and extended consultancy services on ISO, LEAN, Six Sigma, Prince2, PMO, CMMI, ITIL/ITSM, SOX and PMP with regard to methodologies for Process Improvement, Training & Certification, Customer Satisfaction, Strategizing & implementing Change, Acceleration Process, Quality Systems for key clients like:
• UBS London, UK
• Cable&Wireless, UK
• British Telecom, UK
• CapitalONE, USA

Jan 2001 – Sep 2006 · 5 yrs 8 mos · India

• Headed projects in Quality Consultancy, Business Process Re-engineering and Quality Management System Certifications for clients in Manufacturing, Education, Healthcare, Medicare, IT sectors etc.,
• Extended consultancy services with regard to methodologies for the Process Improvement, Training & Certification, Strategizing & implementing Change, Acceleration Process, Quality Systems implementation, HAZAN, HAZID and Key Deliverable for reputed clients.

May 1996 – Jan 2001 · 4 yrs 8 mos · Calicut, Faridabad, Vizag, Vijayawada, Chennai

• Headed Root Cause Analysis team for failed products from the Market & client base and liaised with R&D for CAPA & QAPI for the new blends.
• Responsible for all incoming Inspections & Testing for the raw-materials and for release Inspection & Testing for the finished products from blend to filling, packing & shipping.
• Support the deployment strategies for Process Fitness in the production line.
• Process Controls for scrap and operational cost reduction and better Quality (COPQ).
• Diagnosing and prioritizing opportunity with plants in areas of resource savings, throughput improvement and yield improvement.
• Hold the distinction for designing and implementing Disaster Management Plan in the plant and provided training to the Fire Fighting, Combating and Rescue team members.