Jun 2021 – Oct 2022 · 1 yr 4 mos · Gurugram, Haryana, India

• Lead Global Team of Microsoft Power Platform, CE and D365
• Delivered High Performance Corporate Banking Solution for ICICI, HDFC , Nationalized and Corporate Banking Group
• Delivered Multi Technology Integration solution for content and business operation using Microsoft Modern Infrastructure including Fuji Xerox, FAB, Emirates Group and Ministry of Saudi Arabia,
• Executed go-to-market strategies for cloud migration, data analytics, and data intelligence-driven solutions for growth market.
• Overseen the end-to-end delivery of complex projects, ensuring high-quality implementation and customer satisfaction.
• Lead cross-functional teams to design and develop innovative solutions that meet client needs.
• Forged strategic alliances with key cloud providers (AWS, Azure, Google Cloud) to leverage their latest technologies.
• Played a pivotal role in pre-sales activities, including solution design, scoping, and estimation for large-scale projects.
• Provided visionary leadership across the Cloud & Data Intelligence vertical, mentoring teams and driving continuous innovation in solution delivery, architecture, and client success.
• Spearheaded the DevSecOps strategy and implementation with the security standards and guidelines to ensure systems are secure and protected against threats
• Hands on contributed towards Azure Transformation services inlcuding ETL tools and Azure Infrastruture Architecture (NSG, Firewall, Monitoring, Subscriptions, Key Vault, Security Controls).
• Spearheading software design reviews Microsoft Cloud Transformation Technologies and Business Application Space.
• Overseeing (SA) project outcomes, including hardware and software design; ensuring that each project phase meets overall requirements.
• Translate business requirements into solutions to support the overall compliance, governance, corporate security, and policy library technology strategy, focusing on architecture blueprints, capabilities models, and proven enterprise patterns.

Oct 2020 – Jun 2021 · 8 mos · Gurugram, Haryana, India

• Spearheaded the design and delivery of cutting-edge digital solutions, including mobile apps, e-commerce platforms, loyalty ecosystems, and BI-driven personalization strategies for global enterprises.
• Led end-to-end solution architecture for self-healing, resilient, and continuously maintainable platforms tailored to enterprise needs.
• Transformed the world’s #1 3PL/4PL logistics provider, CEVA, through a fully automated deployment architecture that drastically improved client onboarding turnaround times.
• Directed cross-functional teams—including developers, DevOps, UI/UX, and automation experts—for successful delivery of cloud and on-premises applications across Microsoft and open-source stacks.
• Enabled a unified enterprise technology vision by integrating ERP (D365 FO), CRM, and automation tools into a cohesive systems strategy.
• Managed global D365 FO delivery services and supported implementations across diverse markets.
• Elevated automation maturity to Level 3 by implementing platforms like Kofax, Automation Anywhere, UiPath, and Microsoft Power Platform across the enterprise.
• Oversaw complex solution architecture (SA) projects—ensuring hardware and software design met critical business and technical requirements.
• Advanced architectural maturity and alignment with target states through ITSM best practices, disaster recovery, and business continuity planning.
• Championed innovation by researching emerging technologies and guiding teams in their adoption.
• Built and curated a knowledge repository of reusable industry assets for Retail, Manufacturing, and B2B Commerce, leveraging next-gen tech frameworks.

Apr 2019 – Oct 2020 · 1 yr 6 mos · New Delhi Area, India

• Partnering Solution for Global ERP ( SAP, Microsoft Dynamics AX, Epicor and SAGE ), Building Innovation around Industry 4.0 as a success factor for Manufacturing, Services, Energy & Utilities and Healthcare Domain. Building the high-performance quality conscious team focus on bringing more value than volume. A Strategic role to not only partner value enabler but also bringing client transformation services but utilizing core strength towards the focus area.
• Managing Business Operations by overseeing the day-to-day operations to execute, drive and achieve high revenue growth and sustainable business performance for the APAC region. Strategic Initiatives, work plans, and processes to ensure strong sales performance and profitable achievement of business goals. Leading a team of dedicated professionals, Direct responsibility for Sales Operations, Maintenance Renewals, and License Compliance function.
• Proven strategic judgment and decisive leadership, with excellent business acumen and the ability to balance the tactical (short term success) with the strategic (long term success). Able to listen and adapt, motivate and persuade, as well as lead others across the organization.
• Key Activities :
• Finance Function Optimization and Transformation
• Business Plan Development
• Organization Restructuring
• Shared Services Design and Implementation
• Outsourcing Strategy and Program Management
• RPA and Automation Strategy Consulting
• Multi-Skill COE Setup and Power Skilled Team Collaboration
• Leading COE for Automation Anywhere / UI Path
• Building AI and Block chain Engagement for Enterprise Success Factor
• Pipeline Development
• Go-to-market Strategy
• Negotiate IT project requirements (i.e. deadlines, budgets, resources, etc.).

Sep 2015 – Apr 2019 · 3 yrs 7 mos · Hyderabad Area, India · Hybrid

• I lead the end-to-end implementation and delivery of Microsoft’s flagship Business Application suite, including Dynamics AX/CRM and ISV solutions like MECOMS, providing integrated solutions that span the entire value chain—ERP frontend, MSSQL backend, and multi-cloud infrastructure (Azure, AWS, VMware).
• Lead implementation of Microsoft Business Applications across industries, with a focus on MECOMS for energy and utilities, leveraging Dynamics AX/CRM for ERP, CRM, and business operations on a secure, scalable data architecture.
• Executed enterprise-wide infrastructure and application architecture strategies, including data governance, complex data migrations, and hybrid-cloud design (Azure, SQL Server, AWS, VMware).
• Played a pivotal role in business process optimization and craft resilient solution architecture, development frameworks, and DevOps strategies tailored to client needs.
• Full P&L ownership across the EALA region, aligning delivery performance with strategic and financial goals.
• Managed and mentor high-performing teams of Solution Architects, Project Managers, and delivery professionals to execute large-scale, integrated utility solutions.
• Provided strategic pre-sales and sales support across the EALA region, helping secure mission-critical contracts through executive alignment and solution clarity.
• Delivered automation and intelligence strategy consulting, with an emphasis on process improvement and operational efficiency.
• Serve as Enterprise Architect for key clients like Atrias, United Utilities, Sorgenia, and Indexes—ensuring architectural coherence and delivery excellence.
• Provided visionary leadership building Centers of Excellence (CoE) for leading RPA platforms—Automation Anywhere and UiPath—accelerating enterprise automation maturity.
• Spearhead data intelligence and blockchain engagements with a focus on Enterprise Success Factors and digital trust initiatives.

Sep 2014 – Sep 2015 · 1 yr · New Delhi Area, India

• Digital Transformation Leader | Enterprise Architect | Smart City & Utility Solutions
• Leading enterprise-scale implementations across Smart City, Utility, and e-Governance domains. Currently driving the end-to-end delivery of flagship product suites like eCMS/MiFire™ for Smart Citizen Services, built on J2EE/.NET platforms with modern frontends (HTML5/iPad) and Oracle/MSSQL backends.
• Lead high-performing teams across the USA and APAC, managing P&L responsibilities and aligning IT initiatives with business goals.
• Key role as strategic partner in business planning, RFP/RFQ leadership, and pre-sales innovation—delivering measurable success, including acquisition of major government clients through WWdemo strategy. Known for championing enterprise-wide transformation, prioritizing business needs, and optimizing resources for long-term success.
• 🔑 Key Skills & Focus Areas:
• Enterprise Architecture & Digital Transformation
• Business Process Optimization & Solution Design
• Smart City & Utility IT Solutions
• Data Governance & Migration Strategy
• RFP/RFQ & Government Engagements
• Innovation Leadership & Strategic Roadmaps
• P&L Management (USA & APAC)
• Strategic Partnerships & Vendor Relations
• Resource Optimization & Delivery Excellence
• GIS Integration & MIS Solutions

Jul 2013 – Aug 2015 · 2 yrs 1 mo · Gurgaon, India · On-site

• Enterprise Product MECOMS Implementation
• Microsoft Dynamic Axapta Integration and Implementation
• Gap analysis of Existing Application vs Microsoft Business Solution
• Identifying Production Innovation and Research
• Investigates and Selects Product Features for Next Release.
• Ensuring Final product meets the requirements.
• Enabling Cloud Solutions
• Establish engagement and operating model with various stakeholders (Business Analysts, Technology Architecture, QA , Infrastructure etc)
• Establish project delivery plan and track progress & milestones
• Negotiate IT project requirements (i.e. deadlines, budgets, resources, etc.).
• Monitor, track, and report progress - prepare project dashboards and status reports, including executive dashboards
• Meet financial objectives by forecasting requirements, preparing budgets, scheduling expenditures, analyzing variances; initiating corrective actions
• Provide technical leadership and guidance to the team drawing on expertise from subject matter experts
• Monitor and maintain effective vendor relationship

Jun 2011 – Aug 2014 · 3 yrs 2 mos · Gurgaon, India

• Solution Architecting
• Enterprise Product MECOMS Implementation
• High Availability Database Clustering
• Multi-Domain Forests Implementation
• Microsoft SharePoint Development
• Microsoft Dynamic Axapta Integration and Implementation
• Data Warehousing,Data migration and consolidation,Data synchronization
• Data Governance and Management, Logical and Physical Data modeling, reference and meta data management
• Customer Data Integration,
• Cross-Enterprise data integration
• Virtualization & Private Cloud Solutions
• Gap analysis of Existing Application vs Microsoft Business Solution
• Establish project delivery plan and track progress & milestones
• Creating Design document defining the customization strategy and approach
• Establish necessary Status Reporting mechanism; Provide necessary project updates to various stakeholders at various forums
• Manage project dependencies; Represent project in various cross-project forum

Dec 2009 – Jul 2011 · 1 yr 7 mos

• Solution Architecting
• Enterprise Application Development
• Open Source Collaboration
• High Availability Database Clustering
• Microsoft Sharepoint Development
• Microsoft Dynamic 4.0 Integration and Implementation
• Data Warehousing,
• Data migration and consolidation,
• Data synchronization,
• Data governance,
• Master Data Management,
• Customer Data Integration,
• Cross-Enterprise data integration
• Gap analysis of Existing Application vs Microsoft Business Solution
• Creating Design document defining the customization strategy and approach

Jul 2006 – Dec 2009 · 3 yrs 5 mos · Gurgaon

• Provided technology- and architecture-related thought,leadership, strategic direction, and long-term vision within the company.
• Lead the branding activities with marketing partners. Establish thought leadership brand awareness via speaking engagements, panel participation, authoring white papers, and publishing articles focused on solving business challenges with technology-based solutions
• Lead the development of Enterprise Architecture , SOA, Cloud Computing, and Security C&A consulting services lines of business (LOB). Each LOB is supported by a comprehensive business case, market analysis, end-to-end solutions, an integrated toolset, guidance, and templates.
• Participated in proposal/bid response and business development activities as an enterprise solution/technology SME.
• Started Amphion Plc first Bio-informatics data center for research and R&D , Architecture was build over multiple db linking for cost effective solutions using MSSQL for SSRS , MYSQL for DB storage and SQL lite for distributed application and data synchronization.

Feb 2004 – Jun 2006 · 2 yrs 4 mos · Dubai

• Lead the development of Enterprise Application , Implementation of Enterprise Content Management Solutions, CRM Implementation ( MS CRM , SugarCRM and Vtiger ) both Open Source and Vendor Specific Solutions, Consulting Services Lines of business (LOB) by a comprehensive business case, market analysis, end-to-end solutions, an integrated toolset, guidance, and templates.
• Drafting Organization wide Technology Implementation and Strategy Planning for Product Development

Sep 2001 – Feb 2004 · 2 yrs 5 mos · Dubai

• Developed application and portal on ASP, HTML, CSS and PHP.
• Implemented open source CRM and CMS (Joomla, Membo, Sugar CRM and Daffodil CRM).
• Played a pivotal role in executing level 2 Support for Web Applications.
• Played SME for optimising SQL Server.
• Devising the CRM Strategies for web portals and e-marketing.
• Managed Exchange Server and Microsoft 2000 Server.
• Implemented Microsoft System Tools.
• Managed and Administered 150 Portals and websites.
• Highlights:
• Tested and Implemented Open source CRM - Sugar CRM for multilocation Firm in integration with Enterprise application.
• Successfully Created Property Search Portal in Integration with Joomla CMS using PHP and MYSQL 4.0
• Automated Billing application developed for Hosting and Domain Services.

Dec 2000 – Jul 2001 · 7 mos

• E-CRM development includes software and hardware implementation and development.
• Requirement Analysis and Implementation.
• Development of Module for E-CRM and Integrated Information System

Feb 1999 – Dec 2000 · 1 yr 10 mos

Nov 1995 – Jan 1999 · 3 yrs 2 mos