Chinmaya Chitlangia

Product Manager

Tokyo, Japan16 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

15 years of experience in product management and marketing.
Expert in understanding human behavior for business solutions.
Certified in UI/UX analysis with a focus on behavioral economics.

Stackforce AI infers this person is a Fintech and Media expert with strong product management and marketing capabilities.

Contact

Skills

Core Skills

Product ManagementProduct StrategyUser Experience (ux)Digital MarketingDigital Product DevelopmentProduct MarketingCustomer InsightMarketingAdvertising

Other Skills

Brand ManagementBrand MarketingBrand StrategyCampaign ManagementConsumer BehaviorConversion OptimizationCreative StrategyCross-functional CoordinationCustomer Journey MappingDesign ThinkingDigital SalesMarket ResearchMarketing CommunicationsMarketing ManagementMedia Marketing

About

I'm currently working as a Senior Product Manager with Amazon. Prior to this I've been in Business & Marketing roles with DBS Bank, Axis Bank, Haptik & CNBC. During my 15 years of working, I've found myself good at understanding human behavior and using this to solve business problems. I'm bit of a self improvement nerd (you should see my to-do list!), certified in UI/UX analysis and interested in behavioral economics and decision sciences.

Experience

Amazon

2 roles

Senior Technical Product Manager

Jul 2025 – Present · 8 mos · On-site

Sr. PMT for Amazon Points in Japan

Senior Product Manager

Apr 2022 – Jul 2025 · 3 yrs 3 mos · On-site

Senior PM in Amazon Pay. Products managed over this period:
1) Amazon Pay Homepage (25M visitors/month) 2) Amazon Pay Discovery and Widgets (40M visitors/month) 3) Amazon Pay ICICI Bank Fastag 4) Fastag Recharge 5) Metro Recharges & QR ticketing

Product ManagementProduct Strategy

Reforge

Member, Growth & Product

Jan 2022 – Dec 2022 · 11 mos

Kheyti

Consultant (Pro-Bono)

Sep 2019 – Dec 2020 · 1 yr 3 mos

Dbs bank

AVP, Product Marketing

Sep 2018 – Mar 2022 · 3 yrs 6 mos · Mumbai, Maharashtra, India · On-site

1) Funnel Fixer: Helped folks get from "app download" to "account opened"
2) Phygitial Channel Manager: Got customers hooked early, cross-selling , via an outbound call center
3) PM: Enabled digital account opening via Video KYC

Product MarketingCustomer Insight

Axis bank

Sr Product Marketing Manager

Jun 2015 – Jul 2018 · 3 yrs 1 mo · Mumbai Metropolitan Region

Started my journey from Marketing to Product Management. 1) created a new customer support platform to significantly reduce # of support interactions and saved a tidy sum for the bank. 2) Created the Mutual Fund on Axis Bank's mobile app, dramatically boosting transactions and AUM.

Product ManagementMarketing

Haptik inc

Director, BD & Partnerships

Oct 2014 – May 2015 · 7 mos

We were trying to make chatbots cool, before they were cool. Haptik later was acquired by Jio.

Cnbc tv18

Deputy Manager - Marketing

Dec 2010 – May 2014 · 3 yrs 5 mos

Helped CNBC become India's #1 news brand on social media and launched India's first HD news channel (back then TV channels and HD versions were a thing!). Got good at negotiating media spends and striking media partnerships/barters.

Parle agro pvt ltd

Sales Management Trainee

Apr 2010 – Dec 2010 · 8 mos

A short stint as a management trainee, selling Frooti in the streets of Bombay.

Marketing

Leo burnett

Brand Services Associate

May 2007 – May 2008 · 1 yr

A crash course in advertising working on Reliance Mobile. I found myself on the set of a radio ad, within 2 hours on my first day. What followed was learning how to work 65 hrs a week, dealing with very very demanding people, handling the release of 400 artworks in a week and arguing about what goes into Reliance Mobile's first ever brand manual. Developed a caffeine addiction.