Rahul Dua

Product Manager

Arlington, Virginia, United States15 yrs 3 mos experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

Led Amazon's global payments platform with $600B+ annual volume.
Successfully launched digital wallet acceptance across multiple regions.
Designed wallet personalization for 300M+ users, boosting engagement.

Stackforce AI infers this person is a Fintech expert with a strong focus on payments and product management.

Contact

Skills

Core Skills

Cost ControllershipPaymentsProduct ManagementSoftware Development

Other Skills

AI/MLAPI SpecificationsAgile MethodologiesApplication OwnershipArtificial Intelligence (AI)Business AnalysisBusiness DevelopmentBusiness WritingCard Rewards IntelligenceCloud ComputingCommunicationContent CurationContract NegotiationCorporate Banking ProductsCritical Thinking

About

Principal Product Manager -Technical, leading Amazon’s global payments platform for acceptance, cost governance, and intelligent routing. I partner across Finance, Engineering, Data Science, and Operations to shape processor strategy, reconciliation, and cost controllership, improving payment reconciliation and settlement audit. At Amazon, I previously led and launched digital wallet acceptance for Prime Video across Southeast Asia, Africa, and Latin America. Earlier: PayPal (wallet experience and rewards) and Deutsche Bank (ACH and check disbursements re‑architecture).

Experience

Amazon

2 roles

Principal Product Manager, Technical | Cost Controllership and Governance

Promoted

Sep 2022 – Present · 3 yrs 6 mos

Architected Cost of Payments Controllership platform processing $600B+ annual volume across 32 processor/country combinations, identifying $3M+ in cost savings through automated fee validation and reconciliation
Reduced reconciliation cycle time by 95% (2-3 days to 2-3 hours per processor) through AI/ML powered ledger integration and real-time settlement validation across multi-currency payment flows
Led platform expansion from 0 to 32 processor/country combinations achieving 85% TPV processing while coordinating across Engineering, Data Science, Finance, Accounting, and Business Operations teams spanning APAC, MENA, and LATAM regions
Optimized transaction level routing to achieve cost savings through volume commitments and unwarranted fees

Cost ControllershipPaymentsAI/MLCross-functional Team LeadershipData Science

Senior Product Manager | Payments Acceptance and Experience

Dec 2020 – Sep 2022 · 1 yr 9 mos

Led the execution and launch of Amazon Prime Video's first digital wallet acceptance, integrating 10 providers (GrabPay, TouchNGo, GCash, M-Pesa) across 6 SEA/Africa markets, generating incremental $2M first-year revenue
Defined end-to-end technical requirements for Amazon <> Boku partnership, designing payment protocol abstraction layer, customer experience, tokenization flows, and settlement reconciliation for diverse wallet APIs
Led cross-functional GTM strategy and external partner negotiations, establishing repeatable launch playbook for alternative payment method expansion

Digital PaymentsCross-functional Team LeadershipGo-to-Market StrategyPayment ProtocolTokenizationPayments+1

Paypal

Senior Product Manager, Technical | Payments Experience and Rewards

Sep 2018 – Nov 2020 · 2 yrs 2 mos · Singapore

Designed and launched wallet personalization platform (card art, nicknames, rewards visibility) for
300M+ users, driving 12% increase in wallet engagement through enhanced user experience
Reduced failed payment losses by $2M annually through authorization optimization and customer
friction reduction initiatives informed by Voice of Customer data analysis
Defined technical requirements and API specifications for issuer rewards integration, enabling
seamless earn/burn flows across PayPal's payment ecosystem

Payments ExperienceUser EngagementAPI SpecificationsCustomer Friction ReductionPaymentsProduct Management

Deutsche bank

Product Manager, Technical | Corporate and Transaction Banking Products

Jun 2015 – Aug 2018 · 3 yrs 2 mos · Singapore

• Technical Product Lead and Application Owner for Deutsche Bank Direct Internet (DBDI), US Disbursement (Cheque Payments), and US ACH (Commercial Tax Payments)

Technical Product ManagementApplication OwnershipCorporate Banking ProductsProduct Management