Sugandha Chandra

Technical Program Manager

Gurugram, Haryana, India7 yrs experience

AI EnabledAI ML Practitioner

Key Highlights

Over 7 years of experience in Program Management.
Proven track record in leading cross-functional teams.
Certified Scrum Master with expertise in Agile methodologies.

Stackforce AI infers this person is a Program Management Professional with expertise in Fintech, E-commerce, and Healthcare industries.

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Skills

Core Skills

Program ManagementProject Management

Other Skills

Agile Project ManagementBusiness DevelopmentBusiness StrategyClient ManagementGenerative AIIncident ManagementJIRAJavaPeople ManagementRScrum

About

With more than 7 years of work experience, I am a Program Management Professional (Certified Scrum Master, Certified Associate in Project Management) with MSc in Management from Singapore Management University. Extensive experience in Program and Project Management solutions in organisations such as Consulting MNC (Accenture), E-commerce Startups (Shopee), HealthCare platform (Practo) and Fintech (Paytm). Over the course of my career, I have developed professional exposure across Singapore and India. I have strong expertise in JIRA, and Confluence and have enjoyed notable successes in Program and Product delivery from ideation to its final rollout. My professional experience has taught me to be able to work with teams in both MNC setup and startup. While Accenture taught me how to work together in teams, Shopee taught me to deal with different teams and communicate your ideas clearly and Practo helped me to understand how to manage teams. I believe these experiences are keys to a successful and fulfilling career. My key functional strengths include Confluence, Jira, Consulting, Program Management, Project Management, Stakeholder Relationship Management, Strategic Leadership, Team Supervision and Development, Detail-oriented, Effective Communication, Strong Problem-Solving Skills, Time Management, Ability To Work Under Pressure and Communication Abilities. I love meeting new people and learning new things, so please feel free to say hello.

Experience

Deutsche telekom

Technical Program Manager

Dec 2024 – Present · 1 yr 3 mos · Gurugram, Haryana, India · On-site

Suki

Technical Program Manager

Mar 2024 – Oct 2024 · 7 mos · Bengaluru, Karnataka, India · On-site

Paytm

Assistant Manager- Technical Program Management

Mar 2022 – Feb 2024 · 1 yr 11 mos · Bengaluru, Karnataka, India · Hybrid

A results-driven and proactive Technical Program Manager with a proven track record of exceptional performance, I was promoted from Junior Manager to Assistant Manager within one year due to my strong leadership, problem-solving abilities, and dedication to driving successful project outcomes. In my current role, I manage cross-functional teams, oversee the execution of complex technical programs, and ensure alignment with business objectives. My ability to navigate challenges, streamline processes, and deliver high-quality results on time has been instrumental in the growth and success of the projects I manage. I am committed to continuous learning and leveraging my skills to contribute to organizational success while fostering a collaborative and innovative work environment.

Program ManagementProject Management

Practo

Program Manager

Feb 2020 – Mar 2022 · 2 yrs 1 mo · Bengaluru, Karnataka, India · Hybrid

Promoted to the position of Program manager within an year for exceptional organizational skills.
 Employed Scrum Project Management methodology and ensured that deliverables were met on time
 Involved in all brainstorming, solutioning, PRDs review, rollout plans and tracking of consumer BU
 Facilitated Daily Scrum, Sprint Planning and Sprint Demo
 Introduced and trained teams to adapt scrum methodology and JIRA
 Cross-team dependencies identification and impediments resolution on a daily basis
 Managed entire consumer BU end to end with new process adoption during pandemic 2020
 Managed 4 scrum teams

ScrumJIRAProject ManagementProgram Management

Shopee

Regional Business Development Intern

Dec 2018 – May 2019 · 5 mos · Singapore · On-site

Assisted the team with Category and Attribute mapping project for 7 countries
Supported the team with business development initiatives
Worked closely with local teams to understand current business processes, suggest improvements and transfer best-practices across countries

Accenture

Associate Software Engineer

May 2017 – Jun 2018 · 1 yr 1 mo · Pune Area, India

Analyst (Mar 2018 – Jun 2018)
Conducted ORAC (Operational Risk and Control) which includes risk assessment, risk decision making, and implementation of risk controls, which results in acceptance, mitigation, or avoidance of risk
Handled enterprise shared service management which is divided into various modules like Finance, expenses, HR, BW
Monitored and resolved issues related to incident management as per user requirement
Associate Software Engineer (May 2017 – Feb 2018)
Specialized training in JAVA
Completed certification in Mulesoft Software

JavaIncident Management