Emil Alex

UX Researcher

San Francisco, California, United States12 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in UX design and research methodologies.
Proven track record in service design and product development.
Skilled in leading cross-functional teams for innovative solutions.

Stackforce AI infers this person is a UX specialist with a strong focus on service design and product development.

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Skills

Core Skills

Ux ResearchUser Experience DesignUser ResearchUx DesignExperience DesignProduct DesignService DesignInformation ArchitectureInteraction DesignEthnographic Research

Other Skills

Adobe Creative SuiteAdobe IllustratorAdobe PhotoshopConcept DevelopmentData AnalysisDesign StrategyDesign ThinkingEnd User ResearchExperience MappingGraphic DesignInDesignInVisionInformation TechnologyMarket ResearchMarketing Strategy

About

As a UX specialist with a background in service design and product development, I utilize the principles of design thinking to identify opportunities and address unmet needs with efficiency and elegance. By thinking laterally and drawing from a diverse range of skills and expertise, I am keen on tackling new challenges and delivering on the promise of good design.

Experience

Servicenow

Sr. UX Researcher

Oct 2018 – Present · 7 yrs 5 mos · San Francisco Bay Area

UX ResearchUser Experience Design

Keepsafe software

User Research Consultant

Aug 2018 – Oct 2018 · 2 mos · San Francisco Bay Area

User ResearchUX Design

Level 2 industries llc

Experience Designer

Jun 2016 – Aug 2016 · 2 mos · San Francisco Bay Area

Designed a new experiential offering for Headspace
Created the positioning strategy for the product

Experience DesignProduct Design

Creativity explored

Service Design Consultant

Aug 2015 – May 2016 · 9 mos · San Francisco Bay Area

Identified core aspects of the organization’s culture through primary research
Increased engagement of the donor base by improving communication
Developed a creative toolkit to facilitate a smooth transfer of leadership

Service DesignUser Research

Inventindia innovations pvt. ltd.

Product Design Development

Jun 2012 – Jan 2015 · 2 yrs 7 mos · Ahmedabad Area, India

As the second hire after the founding of the firm I helped grow the workforce while delivering on client projects in a diverse range of industries. Led a team of 4 designers and 2 engineers
Main areas of focus:
Information architecture
Biometric security devices
Water Purification systems
Laboratory systems
Point of sale terminals
Created an online payment portal
Serviced 3 major client accounts in the consumer electronics space for 2 years
Managed transitions between design, engineering and hardware

Product DesignInformation Architecture

Scottish ambulance service

Service Design Consultant

Sep 2011 – Jan 2012 · 4 mos · Glasgow, United Kingdom

Reduced information collection time during emergencies for first responder unit by by 30% by redesigning the patient form (tested by SAS personnel)
Increased recording accuracy by introducing a wearable tracking device
Reduced data redundancy by restructuring the information architecture

Service DesignInformation Architecture

Institute for the research and innovation in social sciences (iriss)

Service Design Consultant

Sep 2011 – Jan 2012 · 4 mos · Glasgow, United Kingdom

Established partnerships between NHS Scotland and the Scottish Curriculum for Excellence
Conducted 2 months of in-depth research on the elderly and their caretakers
Detailed out a service to provide anticipatory care by fostering participation
Presented the final proposal to the Scottish Ministry of Health

Service DesignUser Research

Gamineazy entertainment private limited

Summer Internship

May 2011 – Jul 2011 · 2 mos · Bengaluru Area, India

Ethnographic research with 20 families at their residences
Identified the opportunity space for a portable entertainment unit that showcased the full potential of the Sony Playstation Move Controllers