Oct 2022 – Sep 2024 · 1 yr 11 mos · Bengaluru, Karnataka, India

• Leading business banking & escrow products, growing both by xx% annually
• Increased revenue by xx% & curbed xx% revenue churn by improving transaction performance via a multi-bank routing system
• Grew transaction volumes by xx% through yy% reduction in transaction failures via product enhancements like intelligent bank downtime detection & queuing of transactions, threshold-based automated retires, etc.
• Grew revenue by expanding partnerships from x bank in 2020 to y leading Indian banks in 2023
• Building escrow product stack which is the fastest growing product line in RazorpayX

Apr 2021 – Sep 2022 · 1 yr 5 mos · Bengaluru, Karnataka, India

• Increased GMV by xx & transaction volume by yy for NEFT mode by launching NEFT 24*7 for businesses
• Retained xx% of CA business by implementing core flow changes to mitigate compliance risks, leading a team of 30+ across the BU
• Reduced customer communication TAT for bank downtimes from x hours to y minutes using webhook, SMS, email & whatsapp notifications

Jul 2020 – Mar 2021 · 8 mos · Bengaluru, Karnataka, India

May 2019 – Jul 2019 · 2 mos · Gurugram, Haryana, India

• Implemented the solution to reduce warning logs in the system from more than xxx per minute to less than xx per minute thus reducing effort & TAT for tech support team to detect an issue early
• Worked on data classification using unsupervised machine learning methods to reduce noise in the system

Feb 2019 – May 2019 · 3 mos

• Published a research paper in Elsevier on skin lesion segmentation using computer vision & deep convolutional neural network
• Reached pixel accuracy & Jaccard coefficient of 95.7% & 86% surpassing the existing state-of-the-art methods for the given dataset

May 2018 – Jul 2018 · 2 mos · Gurugram, Haryana, India

• Worked to reduce drop-offs in one of the medicine delivery flows that contributed to xx% of all orders
• Changes done were result of multiple rounds of user testing followed by iterations which helped design a concrete solution, thus its still live as a major flow on their mobile app

Feb 2017 – Apr 2019 · 2 yrs 2 mos

• Led a team of 100 members to organize the second edition a 3-day Entrepreneurship Summit at IIT Roorkee
• Building an opportunity web portal to bridge the gap between the students on campus and startups
• Established Entrepreneurs Club in IIT Roorkee with an initial community membership of 50 members

Feb 2017 – Apr 2019 · 2 yrs 2 mos

• Mentored in multiple camera handling and photo-editing workshops to promote photography on campus
• Won 1st prize in Photography events at Inter IIT Cultural Meet 2018 with participation from 23 different IIT's