Farukh nadaf

Operations Associate

Belgaum, Karnataka, India6 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 95% delivery performance achieved.
  • Reduced customer returns by 27%.
  • Expert in logistics and supply chain management.
Stackforce AI infers this person is a Logistics and Supply Chain Management expert with a strong operational focus.

Contact

Skills

Core Skills

Operations ManagementLogistics ManagementSupply Chain Management

Other Skills

Audit methodology designCustomer ServiceCustomer returns managementDelivery Performance monitoringFleet managementHiringInventory managementLeadershipMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordOperational planningPlanning for ad-hoc salesRecruitment

About

Hi! I am Faruk! :) I am passionate about my work . Possess great analytical skills, pragmatic mind set, a keen learner and a team player with 2+ years of experience in logistics, operations and supply chain management.

Experience

Delhivery

Manager

Jun 2022Present · 3 yrs 10 mos · Karnataka, India

Dealshare

Operation @dealshare

Mar 2021Sep 2022 · 1 yr 6 mos · Ahmedabad, Gujarat, India

  • Leading and Supervising Last Mile team and Warehouse team.
  • Promote, execute, and evaluate operational plans.
  • Fleet management (planning for vehicle requirement as per
  • order count and vendor management)
  • Route Plan analysis (Ensuring Zero % pendency left)
  • Ensuring D+1 Orders fulfilment, Monitor and follow up upon
  • pending orders and backlog status.
  • Monitoring delivery Performance and implementing
  • improvements.
  • Achieved 95% delivery performance and reduce the return
  • percentage by 5%.
  • plan future capacity requirements
  • produce regular reports and statistics on a daily, weekly and
  • monthly basis.
  • Reduce the Pilferage, shrinkage damages and inventory loss by
  • 0.2% of total inventory value of 5cr.
  • Designed and implemented the audit methodology and
  • workflow to curb inventory loss due to internal frauds
  • use space and mechanical handling equipment efficiently,
  • making sure quality, budgetary targets and environmental
  • objectives are met
  • keep stock control systems up to date and make sure
  • inventories are accurate
  • interviewing and recruiting delivery agents, shopper’s and
  • ensuring optimal manpower requirement with the support of Hr
  • team.
  • Maintain standards of health and safety, hygiene and security
  • Manage stock control and reconcile with data storage system
Fleet managementRoute Plan analysisDelivery Performance monitoringInventory managementRecruitmentOperations Management+1

Ninjacart

2 roles

Senior Scm ops Exe-central

Apr 2020Oct 2020 · 6 mos

  • Working as a part of project team to plan and implementing new
  • initiates.
  • Managed to handle the pan India satellite cities returns across 7 cities
  • and 75+ micro distribution center’s
  • Leading the PAN India Customer returns and leftover reduction initiatives.
  • Reduced customer returns by 27% and reduced overall leftover by
  • 42%.
  • Liaising with cluster head for smooth operation.
  • Clearing 4500+ return tickets and 100+Po’s/day
  • Working on left over reduction and plan for ad-hoc sale.
  • Planning for combination vehicle to reduce the cost of return
  • vehicle
Customer returns managementReturns reduction initiativesPlanning for ad-hoc salesSupply Chain ManagementOperations Management

Senior operation Exe @ Ninjcart

Mar 2019Oct 2020 · 1 yr 7 mos

  • Execute and perform activities of the returns of distribution
  • center.
  • Monitor and coordinate with DC in-charge to achieve the
  • objectives.
  • Provide proactive communication and solution for issues to the
  • Distribution centers
  • Overseeing day-to-day operation of the delivery centers for
  • multiple locations.
  • Tracking performance of delivery center to achieve the on time
  • delivery and services,
  • Supervising staff Oversee employees in different stages of the
  • delivery process, even though they may not be direct repartees.
  • Brought less than 1% of inventory loss of the Distribution center’s
  • Managing inventory, ensuring zero inventory left over in the
  • system by creating returns Po’s
  • Taken the initiative to implement the RFID process for returns
  • losses.
  • Liaising with multiple teams such as customer service recovery
  • team, planning team, labor team for smooth operation
  • Help the organization’s processes remain legally compliant.

India oil corporation limited

Logistics Assistant

Jun 2016Jun 2016 · 0 mo

Education

Jain (Deemed-to-be University)

Bachelor of Commerce - BCom

Jan 2013Jan 2016

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