Mar 2022 – Apr 2023 · 1 yr 1 mo · Toronto, Ontario, Canada · On-site

• Shift Leader - Started as a part-time employee and made my way up the ladder in just 3 months.
• Responsibilities:
• Smooth opening and closing of the store (in charge of the store keys)
• Handling the cash and cash counts, making sure the balances are balanced at all points of days
• Delegating work to part-timers
• Motivating the team to excel in-store sales and provide the best customer service
• Understanding the needs of the customer and helping them find what they need
• Led a team of 10 part-timers
• Making sure the closing and opening documents are up to the company standard
• Conflict management within the team
• Deal with difficult customers and situations
• Attention to detail in making the merchandise look perfect as per the display guidelines
• Tracking and replying to company emails, keeping managers and district managers updated
• Staff training to educate them on products

Mar 2021 – Aug 2021 · 5 mos · Noida, Uttar Pradesh, India · Remote

• Key Responsibilities:
• Screening resumes as per the position in demand for our clients
• Taking the initial first interview and selecting the fit candidates for other further rounds
• Scheduling the interviews and tests for the selected candidates
• Negotiating the contracts with the potential candidates
• Maintaining all the data of each candidate on MS Excel
• Routine calls with the manager and the Vice President to keep them updated
• Keeping a track of emails received and answering them as soon as possible

May 2019 – Dec 2019 · 7 mos · Southampton, England, United Kingdom · On-site

• Key Responsibilities:
• To assist the on-duty manager with day to day functioning of the crechè
• To help the managers build schedules and booking
• Order supplies
• Spending time with the service users and helping to gain their trust and build a relationship
• Delegating the tasks within the whole team
• Supervising the tasks performed by team members
• Oversee the service users are fed on time, as per their dietary needs and as instructed by their doctors
• Making sure the service users are in a safe environment at all times

Sep 2017 – Aug 2018 · 11 mos · India · On-site

• Key Responsibilities:
• Maintaining Out Patient Department (OPD).
• Patient's oral examination, diagnosis and counselling
• Scheduling patient procedures
• Doing emergent procedures on emergent patients
• Patient education on oral hygiene and oral health
• Maintaining patient records
• Patient follow-up post their dental treatments