Pratik Kapasi

Co-Founder

San Francisco, California, United States12 yrs 1 mo experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Built a $6M revenue-generating EdTech platform.
  • Led AI voice technology innovations at DialNexa.
  • Engineered scalable systems for major tech companies.
Stackforce AI infers this person is a SaaS and AI expert with a strong focus on backend development and scalable systems.

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Skills

Core Skills

Voice AiAi EngineeringEdtechProduct ManagementBackend DevelopmentInfrastructure DevelopmentSaas DevelopmentCloud DevelopmentCommunity ManagementAi DevelopmentWeb Development

Other Skills

AI voice modelsAd-techAngularJSBack-End Web DevelopmentBackend systemsCC (Programming Language)C#C++CSSCascading Style Sheets (CSS)Cloud systemsCoffeeScriptCommunity OrganizingCommunity engagement

About

I’m a serial entrepreneur and hands-on engineer obsessed with building technology that feels human. Currently, I’m leading DialNexa, where we’re pushing the boundaries of Voice AI - building conversational agents so lifelike that hours of conversation with them feel indistinguishable from talking to a real person. We’re helping businesses deploy voice agents that can sell, support, engage, and entertain at scale - automating problems once thought impossible to solve with AI. Before DialNexa, I built HeyCoach, a personalized tech interview coaching platform that helped thousands of engineers land jobs at top global companies and generated over $6M in revenue, entirely bootstrapped. My earlier experience spans Google, Flipkart, and Razorpay, where I engineered scalable systems, led teams, and worked on high-impact products serving millions. I’ve built, scaled, and led teams across AI, SaaS, and EdTech - always with a single goal: creating products that blend technology and creativity to solve real problems and bring measurable business impact. I’m deeply driven by the belief that voice is the most natural interface humanity ever created - and the next wave of automation will talk back.

Experience

Dialnexa

Co-Founder

May 2025Present · 10 mos · San Francisco Bay Area

  • Building the next generation of Voice AI infrastructure - empowering businesses to deploy human-like AI agents over telephony at scale.
  • Focus areas:
  • Engineering AI voice models capable of nuanced, multi-hour human conversations.
  • Building automated sales and support teams powered entirely by AI voice personalities.
  • Expanding across US and India markets with early enterprise pilots and CPaaS partnerships (Plivo, Twilio, Telnyx).
  • Enabling businesses to scale revenue through voice automation, from high-value sales to post-delivery engagement.
Voice AIAI voice modelsTelephonySales automationSupport automationAI Engineering

Google

3 roles

Software Engineer III (Search Team)

Mar 2022Mar 2022 · 0 mo

Startup success manager (20% bandwidth)

Aug 2020Mar 2022 · 1 yr 7 mos

  • Mentored early-stage startups across product, fundraising, and growth.
  • Supported cohorts including NemoCare, Zypp Electric, Walrus, Factors.ai, Blacklight Studio, and more.

Software Engineer II (Search Team)

Nov 2019Mar 2022 · 2 yrs 4 mos

  • Worked on Google Search’s Food Delivery Platform, building large-scale backend systems that connected users with nearby restaurants and delivery partners through intelligent ranking and real-time availability.
  • Contributed to Google Search platform infrastructure, designing backend components for large-scale data ingestion, ranking, and retrieval latency optimization across global search workloads.
Backend systemsData ingestionRanking optimizationBackend Development

Heycoach

Founder

Mar 2021Present · 5 yrs · India

  • Bootstrapped HeyCoach into a high-impact, revenue-driven EdTech brand helping software engineers prepare for top-tier tech interviews.
  • Built a mentor network of 350+ senior engineers from FAANG and top startups.
  • Helped hundreds of learners crack roles at companies like Google, Amazon, and Atlassian.
  • Scaled to $6M+ in cumulative revenue, completely bootstrapped.
  • Led engineering, product, and growth end-to-end with a focus on user outcomes.
EdTechMentorshipRevenue generationUser outcomesProduct Management

Flipkart

Senior Software Engineer

Aug 2019Nov 2019 · 3 mos · Bengaluru, Karnataka, India · On-site

  • Part of the Flipkart Quick team - architected and worked towards the launch of hyperlocal delivery infrastructure for real-time commerce.
Hyperlocal deliveryInfrastructure architectureInfrastructure Development

Razorpay

2 roles

Senior Software Engineer

Apr 2019Aug 2019 · 4 mos

Software Engineer

Aug 2017Mar 2019 · 1 yr 7 mos

  • Worked across Razorpay’s Partner Ecosystem and Merchant Platforms, engineering high-scale payment and payout systems that processed 7M+ transactions monthly and powered products like Razorpay Route.
  • Architected and developed core backend systems for Razorpay Route, enabling automated fund flow, settlement, and split payments for merchants and partners.
  • Built distributed microservices for partner onboarding, commission payouts, and transaction rule processing.
  • Designed a real-time rule engine to apply configurable logic on incoming payments and settlements.
  • Implemented OAuth 2.0 authorization and RBAC frameworks for secure, fine-grained access control across enterprise dashboards.
  • Redesigned the merchant activation and onboarding flow, driving a 7× increase in activations within four weeks.
  • Built custom integrations for government clients, supporting transactions exceeding ₹358M GMV per month.
  • Dockerized microservices to streamline local development, CI/CD pipelines, and service deployments.
  • Served as a technical interviewer, hiring and mentoring 47+ engineers across backend, product, and solutions roles.

Eventzé

Founder and CEO

Jan 2016Jan 2018 · 2 yrs · Bangalore

  • Founded a SaaS platform for managing large college events - registrations, merchandise, finance automation, and digital branding.
  • Partnered with 100+ college fests.
  • Designed pricing, GTM, and acquisition playbooks for student markets.
Payment systemsMicroservicesOAuth 2.0Backend Development

Amagi media labs

Software Development Engineer

Jan 2016Jul 2017 · 1 yr 6 mos · Bangalore

  • Worked on cloud broadcast and ad-tech platforms powering geo-targeted television advertising for leading media networks. Built and scaled backend systems that enabled real-time content scheduling, delivery, and analytics across hundreds of broadcast channels.
  • Key contributions
  • Developed and maintained the cloud-based broadcast management platform, used by clients to upload, manage, and schedule ad playlists, media files, and linear TV content.
  • Built modules for content ingestion, transcoding, scheduling, and distribution, ensuring seamless delivery from cloud to on-premise playout devices.
  • Engineered a real-time monitoring dashboard to track ad delivery across regions and channels, improving reliability and reducing manual verification effort.
  • Designed a media archival and playback service that stored and streamed compressed ad footage for client audit and compliance.
  • Worked across a diverse tech stack - Ruby on Rails, Node.js, AngularJS, React, Python, and shell scripting - building end-to-end features spanning frontend, backend, and integrations.
  • Collaborated with cross-functional broadcast and infrastructure teams to enhance system reliability, reduce latency in ad delivery, and optimize data flows between satellite devices and cloud infrastructure.
  • Impact
  • Enabled broadcasters and advertisers to air region-specific ads simultaneously across national TV networks - a breakthrough that increased local ad revenue and reduced operational overhead for media clients.
SaaSEvent managementSaaS Development

Mit media lab

Innovation Engineer

May 2015Jul 2015 · 2 mos · Mumbai

  • Developed SenseCam, an end-to-end system that detects human emotions from live video streams using computer vision and machine learning.
  • Designed algorithms to identify facial landmarks and classify the eight basic emotions - joy, sadness, fear, anger, contempt, disgust, surprise, and neutral.
  • Built data pipelines and annotation tools for emotion recognition research, including a dataset of 3,000+ labeled video clips collected from over 200 subjects.
  • Explored applications in autism training, patient monitoring, and emotionally intelligent systems, with early extensions for pulse and heart rate detection through webcams.
Community engagementContent creationCommunity Management

The jensen group

Marketing Associate - Book Launch

Apr 2015Jun 2015 · 2 mos

  • Worked on the marketing and launch campaign for “Future Strong” by Bill Jensen, focusing on digital outreach, community engagement, and brand visibility ahead of publication.
Computer visionMachine learningAI Development

Internshala

2 roles

Zonal Internshala Student Partner

Dec 2014Jan 2016 · 1 yr 1 mo

Cloud systemsAd-techCloud Development

Internshala student partner

Mar 2014Dec 2014 · 9 mos

  • Represented Internshala at VIT University through four consecutive programs (ISP 1–4), promoting the platform and helping students access internship opportunities and online training.
  • Led university-level marketing, webinars, and engagement campaigns to increase student participation in Internshala programs.
  • Achieved top performance rankings in both ISP 1 and ISP 2, leading to promotion as Zonal Internshala Student Partner.
  • As Zonal Partner, guided and managed 135+ student partners across colleges in South India, conducting orientation sessions and performance reviews.
  • Drove awareness of Internshala’s internship and virtual training initiatives, helping hundreds of students enhance employability and resume quality.

Qruize technologies pvt. ltd.

Software Engineer

Aug 2014Oct 2014 · 2 mos · Chennai Area, India

  • Developed an email analytics system to prioritize and rank emails using both implicit and explicit user-defined parameters.
  • Built backend logic using Python (SMTP, IMAP, POP3) for real-time email interaction and parsing.
  • Modeled user relationships and communication patterns in Neo4j, enabling intelligent ranking and visualization of email importance.

Itechnospot

Founder and CEO

Jan 2014Jan 2016 · 2 yrs

  • Founded ITechnospot, a community-driven tech platform for young developers to blog, share projects, and publish code.
  • Built a content and programming portal where contributors could host live projects, share programs, and publish reviews on the latest tech, devices, and open-source tools.
  • Grew the platform into an active space for Linux utilities, Android ROMs, 3D printing, and emerging technologies discussions.
  • Led product design, content strategy, and community engagement end-to-end.

C-dac

Web Developer

Dec 2013Jan 2014 · 1 mo · Bangalore, India

  • Worked on information visualization and web development for the Indian Academic Networking Portal – Seekha.
  • Optimized the platform’s Symfony (MVC) architecture for performance and scalability.
  • Enhanced the frontend using JavaScript and jQuery for improved interactivity and UX.
  • Used Afterglow for network data visualization and explored NoSQL (MongoDB) for backend data storage.
Email analyticsBackend developmentBackend Development

Multiverse technologies

Web Developer

Oct 2013Nov 2013 · 1 mo · Chennai Area, India

  • Contributed to tech content creation and website development for Multiverse Technologies.
  • Authored blogs on home automation, Android, and app development topics.
  • Redesigned and optimized the company website with enhanced UX using jQuery, CSS animations, and interactive sliders.
Web developmentInformation visualizationWeb Development

Education

Vellore Institute of Technology

Bachelor of Technology (BTech) — Computer Science

Mithibai College of Arts Chauhan Institute of Science and A.J. College of Commerce and Economics

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