Nov 2021 – Present · 4 yrs 4 mos · Ranikhet, Uttarakhand, India · Hybrid

• As the Chief Operating Officer (COO) at iAura, I am responsible for overseeing and optimizing our day-to-day operations to ensure efficiency, quality, and sustainable growth across all functions of the company. My role involves aligning cross-functional teams, streamlining supply chain and production processes, driving strategic partnerships, and ensuring smooth execution of our sales, marketing, and customer experience strategies. I work closely with our leadership team to scale iAura's presence in the wellness industry, while maintaining our commitment to authenticity, product excellence, and customer well-being. My mission is to operationalize our vision of helping people lead healthier, more balanced lives through Himalayan herbs and wellness innovations.

Aug 2018 – Present · 7 yrs 7 mos · Noida, Uttar Pradesh, India · On-site

• As a founder & CEO of FacXo Technologies (Recognized by Department of Industrial Policy & Promotion, Govt. of India under Startup India Scheme), I am working on end to end employee life cycle.
• From talent acquisition -> talent management -> talent development powered by cutting edge technology.
• We have three Brands under FacXo technologies pvt. ltd.
• 1. FxConsulting
• 2. FxHRTec
• 3. FxSkillDev
• Please feel free to reach me @ kanchan.singh@fxconsulting.in for any advise on - career, HR tech, Talent ( acquisition, development, retention), Academia & Corporate - upSkilling & reSkilling programs.

Dec 2014 – Aug 2018 · 3 yrs 8 mos · Noida

• Created and implemented TA strategy ensuring organisation recruits the best talent to power organization’s growth in Asia Pacific-Japan region. Responsible to drive transformation by creating a culture of excellence.
• Review current TA related systems, processes, policies and platforms, understand how they are utilised today, assess areas for improvement, drive improvement initiatives, in addition to determining what insights can be derived for proactive decision making purposes. Identify opportunities for improvement, make resulting recommendations and drive initiatives including tool upgrades and new tool roll-outs. Instrumental in coming up with new/revised polices.
• Awarded with Team Oscar award within six months of joining NEC for re-vamping and setting up TA function from scratch.
• In 2015 was awarded Special annual Award for my exceptional performance.
• In 2016 single handedly executed “Code Gladiator Event” in NTI and won 3rd runner up award presented by Times Groups (TechGig), it helped in company’s branding in big way as event finale was covered in national TV (Times Now).
• In 2016 was awarded with “Making the difference” annual award.
• In year 2015 & 2016 I have saved Rs. 1.78 Crore by increasing % of direct hires.
• Brought significant improvement in below areas:
• a. workforce Planning (WFP)
• b. Invoice management
• c. MIS & Reporting
• d. Onboarding & Induction
• As process owner of two major processes (Staffing & WFP) played vital role in successfully achieving PCMM L2 & L3.
• Have successfully ramped up multiple key projects on emerging technologies like:
• Machine Learning
• Big Data
• Cloud Computing
• Open Stack
• IOT
• AI & Cyber Security
• Block Chain

Sep 2013 – Dec 2014 · 1 yr 3 mos · Mumbai Area, India

• (Worked here as change agent and helped 100+ year old paint manufacturing company to transform & relocate their corporate office from Mumbai to Gurgaon. Extensively worked on; workforce planning, leadership hiring, front-mid-top line sales force end to end recruitments for PAN India and was also instrumental in endorsing employer brand in the country through social media)
• Experience with detailed organizational design, technology assessments, and designing and implementing technology solutions, and business process redesign initiatives.
• Experience in end to end organizational change management for large scale transformation programs.
• Worked extensively with leaders across the 50+ branches developing to-be business models, designing organization structures and managing organizational change.
• Analyze and understand the impact of process and technology changes on the people and the organization, identify risks and mitigation strategy, capacity building, develop training and communication strategy to achieve successful and smooth transformation.

Jul 2012 – Sep 2013 · 1 yr 2 mos · India

• Feasibility study of existing demands and accordingly liaison with the business for quarter targets.
• Ensuring 100% customer satisfaction by fulfilling project demands from time to time.
• Creation of Job description with Hiring Managers and satisfying their hiring needs.
• Involved in the whole array of recruitment that embraces Sourcing, Screening, Scheduling, and interview coordination between hiring manager and candidate, Follow-up with the selected candidates till they join.
• Analyzing on various parameters, the suitability of various Vendors i.e. Job Portals/ Staffing partners/ Head Hunting and hence providing inputs to the corporate on the same so that additions/ modifications in the existing panel can be done
• Premeditating and executing the Campus & off-Campus intake of Engineering Trainees for all Regions. This includes end-to-end coordination with the Technical Panel, the Corporate, Campus Placement Coordinators and the Candidates
• Handling a team of 3, mentoring, guiding, training and bringing the team to pace to meet targets and meeting the business requirements.
• Responsible for senior hiring, project specific hiring, critical skill hiring.
• Have acted as critical resource and filled in gaps in crisis hiring situation.
• Have been the key resource for Building Telecom Competencies.

Apr 2010 – Jul 2012 · 2 yrs 3 mos · Delhi/NCR

• Successfully handled all hiring requirements for Ericsson ranging from “R and D Engineering”, Infrastracture based, application development, software testing, tech-support and provided ongoing support to all business units.
• Extensive experience in hiring using online database (Job Portals) & offline database to find out “technically fit” resources along with experience in posting of jobs on the websites, blogs and other discussion forums.
• Sourcing and screening of the candidates – checking for technical fitment, behavioural fitment, stability etc. Evaluating the candidate on various parameters like communication skill, personality and assessing the candidate by shortlisting them.
• Successfully handled in-house/outstation recruitment campaigns.
• Led the brainstorming session for providing strategic inputs to senior management for integrating business needs with talent.
• Harmonized troublesome relations with the client’s team in record time to address concerns related to the account, fostering a cohesive work culture.
• Formulated and implemented recruitment strategies while ensuring strict adherence to SLA’s.
• Designed,created and implemented the processes for data management and customer reporting (daily / weekly / monthly reports/dashboards).
• Monitored and analyzed sourcing conversion trends to ensure an optimum source mix.
• Led the liaising of background checks and reference checks for Ericsson.
• Mentored and coached new recruiters to develop their technical and behavioural skills.
• Build strong ties with external agencies namely, candidates, recruitment agencies, so as to uphold a positive brand image for the company.
• Keeping abreast with the latest market trends in resourcing, recruitment strategies.
• Co-ordinated and worked very closely with various partners (consultants/external agencies) for various positions shared with them.