May 2023 – Present · 2 yrs 10 mos

• • Evaluated graduation and semester-end student projects as an external expert jury member for Strategic Design Management Discipline

Apr 2021 – May 2025 · 4 yrs 1 mo · Remote

• Led end-to-end UX strategy and product operations for digital services and internal tools.
• Delivered large-scale complex service products through Business Insights, Lean Thinking and Agile Design Process
• Aligned business goals, user needs, and system architecture into cohesive product strategies in Gov-tech, Fin-tech, Public Health, Energy Grid, Observability Platform, Engineering Experience and Generative AI
• Defined multi-region product roadmaps across 15+ countries aligning with regional compliance and ops priorities
• Partnered with engineering and delivery teams to iteratively release user-validated features
• Mentored talent and promoted thought leadership through talks and blogs with high industry engagement
• Conducted technical interviews bringing in talents with 100% appraised experience

Mar 2018 – Jan 2020 · 1 yr 10 mos · Bangalore

• Designed AI-driven mid-mass market mobile phone experiences for future everyday scenarios
• Researched to generate insights on the entire scope of Digital Wellbeing and designed for android device experiences
• Delivered solutions involving hardware and biometric synergy for security and privacy features
• Designed for Samsung’s voice assistant Bixby, mostly pertaining to chat interface
• Had fun working on different projects with cross-functional teams and planning team outings

Mar 2016 – Mar 2018 · 2 yrs · Bangalore

• Advanced Experience Design in UX Lab of Samsung Research Institute Bangalore.
• Domain: Artificial Intelligence, Machine Learning, NLU, Bots, IoT, Viv, Device Cognition, Bixby.

Apr 2015 – Oct 2015 · 6 mos · Bengaluru Area, India

• Graduation Project : Making the Idea Incubation Lab more efficient and productive. This involved trend research on the IoT (the broader technology theme for the Lab), stakeholder mapping, interviewing key stakeholders, user journey mapping, pain points analysis at key touch-points and finding opportunities. Applied cognitive neuroscience to design a creative culture that fosters innovation. The key deliverable was to convert discovered opportunities to actionable plans.

May 2014 – Jun 2014 · 1 mo · Bangalore

• ESTCT SARL is company based in France. I did a summer internship on their product Pixfirst, an e-commerce platform built for professional photographers. As part of my study I submitted a usability heuristics report that helped them identify key areas in the product that needed improvement. I was also involved in setting up a process for capturing and documenting user feedback.

Nov 2011 – Jun 2013 · 1 yr 7 mos · Bangalore

• Branding, Product development, inventory management and marketing of a range of Graphic Totes, Cushion Covers and Wall Art. Set up virtual stores on 3rd party e-commerce sites. Took part in local business gatherings and flea markets. The response was overwhelming.
• https://www.behance.net/gallery/221523075/Neo-Pundit

Nov 2009 – Nov 2011 · 2 yrs · Bangalore

• Brand development of casual menswear brands Fame Forever and Smiley. The design process involved trend research, trend adaptation as per brand requirement, setting the style direction for the season, sourcing from around the country, docket development, communicating with vendors, fit and style approvals, pitching collection to the buying team, the marketing team and pan-India store managers.

May 2009 – Oct 2009 · 5 mos · Kolkata

• I was designing and managing womenswear hi-fashion export orders.

May 2008 – May 2009 · 1 yr · Mumbai Area, India

• Product line planning and development for casual womenswear brands Honey, Dreamz..., Speedo and Lee Cooper. This involved trend research, brand adaptation, docket development, communicating styles to vendors and sourcing.