Aug 2021 – Jan 2022 · 5 mos

Sep 2018 – Aug 2021 · 2 yrs 11 mos · Chennai Area, India

• Devised 100% Connectivity strategy for Africa, Middle East, Turkey, India and Australia [AMIO]
• Launched connected operations for AMIO - setting up processes & building customer support team to drive usage of Connectivity features
• Built & delivered the product roadmap for connectivity factoring in multi-region requirements.
• Launched direct to customer offerings for after sales products.

Mar 2018 – Sep 2018 · 6 mos

• Head of Uber in Kerala
• Grew the Kerala business into a $30M+ P&L
• Led multiple strategic initiatives, government relations and business planning
• Managed a team of 25+

Aug 2017 – Mar 2018 · 7 mos

• Lead overall operations in Kerala
• Focus on strategic initiatives including government & corporate partnerships
• Team Management
• P&L for Kerala

Mar 2017 – Jul 2017 · 4 mos

• Strategise Uber's growth in Kerala focussing on Growth & Profitability
• Drive a culture of Service Excellence by streamlining operations of support function
• Devise customer acquisition & retention plans focussing on efficiency of customer acquisition channels & LTV of customers
• Support Brand development in Kerala via traditional media advertising as well as other avenues

Sep 2015 – Feb 2017 · 1 yr 5 mos

• Establish operations for Kochi & TVM with focus on engagement, quality & efficiency
• Achieved 8x Revenue Growth in a challenging environment in 2016
• Foster a culture of marketing analytics & support marketing activities - planning marketing budget, evaluate effectiveness of channels & ROI measurement

Jul 2015 – Sep 2015 · 2 mos

• Program managed a quality remediation program for a global pharmaceutical company which involved 14 work streams. Streamlined processes, meeting cadence and updates to steering committee.

Jun 2013 – Jun 2015 · 2 yrs

• R&D and Innovation - Client Engagements:
• R&D maturity diagnostics, performance management (PMS) design, and PMO for a Global IT products & services client
• Market Study - Client Engagements:
• Market assessment for a major aerospace & defense company on global information services market
• Performed assessment of commercial MRO market in United States for a multinational conglomerate
• Due Diligent - Client Engagement:
• Commercial due diligence on a takeover target for a pharmaceutical company (Deal worth $500 mil)

Sep 2012 – Oct 2012 · 1 mo · Bengaluru Area, India

• Worked with the Investment banking division of HSBC. Was a part of industrials team and capital markets team.

Apr 2012 – Mar 2013 · 11 mos · Mumbai Area, India

• Member of Placement Committee, Class of 2013
• Responsible for handling the activities related to recruitment for Class of 2013.

Nov 2010 – May 2011 · 6 mos · Bangalore

• Conducted an end-to-end study on the call-plans for two quarters and suggested specific factors to develop a customized call-plan for a pharmaceutical client to drive revenues. The scope of the project also included developing metrics for analyzing the impact of the call-plans
• Reorganized and optimized enterprise reporting mechanisms for a large health insurance client for a region to drive simplified and actionable reports