Kunal Gupta

CTO

India16 yrs 2 mos experience

Highly StableAI Enabled

Key Highlights

Scaled revenue 3x and user growth 2.5x at magicpin.
Introduced innovative SaaS solutions for major partners.
Led cross-functional teams to enhance product and service quality.

Stackforce AI infers this person is a SaaS and Cloud Computing expert with a strong focus on AI/ML and business transformation.

Contact

kunal.a.gupta@gmail.com LinkedIn

Skills

Core Skills

Ai/mlCloud ArchitecturesBusiness StrategyProduct ManagementData ScienceCatalog DevelopmentMlopsPlatform EngineeringCloud ComputingLeadershipEntrepreneurshipSoftware ObservabilityEnterprise ArchitectureSoftware DevelopmentBig Data AnalyticsApi DevelopmentWeb Applications

Other Skills

AJAXAPIsAgentic AIAgile MethodologiesAlgorithmsAvailabilityBusiness DevelopmentBusiness TransformationCloud CostCloud InfrastructureContent ManagementCross-functional Team LeadershipData ArchitectureDatabasesDistributed Systems

About

• Hands-on leader with an entrepreneurial and "Customer First" mindset and a strong passion for using technological innovations to enable exciting business opportunities. • Strong experience in building effective and high performance teams across multiple geographies in the USA, Europe and India. • Follower of the LEADS principles. L - Lead By Example, E - Energize & Inspire People, A - Amplify Ownership, D - Deliver Outstanding Results, S - Stretch and Coach team to grow. • Strong technical and strategic thinking skills. Ability to see the big picture and ensure team's efforts are aligned with corporate strategic objectives. • As a person, I think of myself as a budding entrepreneur, thinker, tinkerer, technologist, transformer. • Specialties: Cloud Architectures, AI/ML, MLOps, Distributed architecture, Application Performance Monitoring/Instrumentation, Infrastructure Monitoring/Alerting, CI/CD, TDD, Software Integrations, Product partnerships, Developer ecosystems + platforms, Mentoring and Leadership, Business Strategy.

Experience

16 yrs 2 mos

Total Experience

2 yrs 3 mos

Average Tenure

Current Experience

Magicpin

3 roles

Chief Technology Officer

Jan 2025 – Aug 2025 · 7 mos

• Rewiring Search, Sales, Training & Support, Merchant Business flows using AI, MCP and Vector.

Agentic AICloud CostTechnologyAI/MLCloud Architectures

Senior Vice President

Promoted

Jan 2023 – Jan 2025 · 2 yrs

Led the tech team and responsible for horizontal technology foundation, data platforms, architecture, infrastructure, devops, data science, security & reliability engineering, developer productivity.
Scaled magicpin’s revenue 3x in 2 years, user growth by 2.5x expanding food delivery, fashion and logistics verticals while reducing infrastructure costs by 25% and people costs by 15%, driving higher organisational agility and efficiency.
Implementing structure, processes, and performance evaluation to build a top class engineering org at magicpin.
Rearchitected magicpin's product & tech on the ONDC platform.
Introduced a new $0.5M SaaS business line called "ONDC in a Box" to power food & grocery delivery experiences for Paytm, Tata Digital, Ola, BharatPe etc on ONDC. This experience not only honed my product & technology skills but also helped me showcase my sales, business development, finance & risk management skills and fostered my growth as a cross functional leader within magicpin.
Assumed the role of "Chief Merchant Officer" in magicpin to lead the Merchant Product, Tech & Support. Introduced multiple product led solutions to improve various business and product KPIs around merchant revenue, merchant onboarding, merchant performance, merchant support, sales operations & efficiency.
Together with my team, we achieved significant advancements in business growth, innovation speed, product and service quality, productivity, and cost efficiency across various functions of magicpin

Cross-functional Team LeadershipProduct ManagementBusiness StrategyBusiness TransformationReliabilityAvailability+3

Vice President Of Technology

May 2022 – Dec 2022 · 7 mos

Together with the team, revamped the catalog and search infrastructure to power food, fashion, grocery, electronics businesses at magicpin to support 50M+ SKUs and 250k+ merchants in 50+ cities serving over 10M users.
Rebuilt the Observability platform on OSS solutions reducing the observability cost by 70%.

Catalog DevelopmentData ScienceSearchManagementLeadership

Domino data lab

Director Of Engineering

Sep 2021 – Apr 2022 · 7 mos · Bangalore Urban, Karnataka, India

Head of India Office.
Led initiatives in Model Serving and Model Monitoring to improve reliability, scalability, e2e observability of on-prem data pipeline built using FluentBit, Parquet, EFS, Spark, Mongo,Redis, K8s, Python etc.
Work closely with the product and executives to create roadmap, strategy and priorities for the India team.

MLOpsPlatform EngineeringOrganizational Leadership

Cisco

Engineering Leader

Jun 2017 – Aug 2021 · 4 yrs 2 mos · San Francisco Bay Area

Responsible for an event-driven, multi-tenant, OT compatible platform to monitor cloud services in AWS, Azure using Micronaut, Kafka, K8s, Istio, Helm, KMS, Postgres, Redis, Terraform, Jenkins etc.
Responsible for technology partnerships, infrastructure monitoring and integrations for AppDynamics platform.
Work closely with sales, services, product management and other internal stakeholders to
identify customer use cases and potential technology ecosystem partners, perform competitive analysis of products.
Provide technical expertise and insights to support marketing initiatives, collateral, enablement and events showcasing the integration solutions.
Hiring, provide coaching and mentoring to employees to develop them into next generation of leaders.

Cloud InfrastructureCloud ComputingLeadership DevelopmentEnterprise Product DevelopmentSoftware as a Service (SaaS)Leadership

Rupam delicacies llp

Owner

Jun 2017 – Dec 2018 · 1 yr 6 mos

Conceived & launched consumer food startup; handled product development, market research, business development, sales and operations.
Defined unit economics; faced challenges in scale & margins that led to winding down operations. Learned customer acquisition, GT/MT distribution & logistics, business finance, branding, packaging etc.

RetailEntrepreneurshipBusiness Strategy

Appdynamics

2 roles

Principal Software Engineer

Promoted

Aug 2015 – Jun 2017 · 1 yr 10 mos · San Francisco Bay Area

Managed the entire product lifecycle for AppDynamics Extensions from development, testing, sales enablement, product documentation, product marketing, customer support.
Scaled to 10+ member team across the USA, India & Europe while scaling the integrations to 150+.
Developed platform SDKs to build turnkey monitoring solutions for infrastructure monitoring.
Architected a CI/CD pipeline using TeamCity, Kotlin, Terraform, Docker, K8s for end-to-end testing of various components of the integration platform.
Worked with multiple customers to understand their ITOM and APM strategy.
Instituted processes across the entire team to track projects and deliverables.
Winner of various AppDynamics hackathons and awarded the Agent of Transformation title for technical contributions and leadership.
AppDynamics was acquired by Cisco for $3.7B in 2017.

LeadershipEnterprise ArchitectureSoftware ObservabilityPartnerships

Lead Software Engineer

Apr 2014 – Aug 2015 · 1 yr 4 mos · San Francisco Bay Area

• Work with large enterprise customers to help integrate complex applications with AppDynamics monitoring software.

Strategic PartnershipsEnterprise Architecture

Ebay

Software Engineer

Apr 2011 – Mar 2014 · 2 yrs 11 mos · San Francisco Bay Area

Designed and developed a technology platform for international brands to host promotions on eBay.
Built business analytics dashboards to show behavioral and transactional insights using Hadoop MR, Pig, Node.js, Angular, MongoDB.
Implemented a tagging algorithm to extract keywords from eBay's title and query corpus using Java, Lucene, Solr, Hadoop, MongoDB.

Software DevelopmentBig Data AnalyticsE-CommerceLarge Scale Systems

Ign entertainment

Software Engineer

Jun 2009 – Apr 2011 · 1 yr 10 mos · San Francisco Bay Area

Developed and optimized REST APIs using Java, Hibernate, JAX-RS, and JAXB to meet SLAs for powering IGN and its subsidiaries' core content delivery systems.
Modeled IGN's core domain objects in MongoDB to ensure data efficiency and scalability.
Designed and developed a custom CMS platform using Ruby on Rails (RoR), Varnish, MongoDB, RabbitMQ, and testing frameworks like RSpec and Cucumber.
Automated production deployments by writing Chef recipes for seamless node configuration.
Integrated OSS and New Relic for proactive monitoring in both staging and production environments.
Balanced responsibilities across Engineering and Operations, contributing to improved system performance, stability, and development workflows.

API DevelopmentWeb ApplicationsDatabasesScalability