Sep 2023 – Jan 2025 · 1 yr 4 mos · Bengaluru, Karnataka, India · On-site

• ● Defining outcome driven product strategy for all the Exxat products
• ● Create value for customers and identify TAM expansion opportunities
• ● Balancing out the spends across all product lines: 0-1, 10-100 and 100+ against the expected/projected outcomes
• ● Executing upon product led growth to enable sales, marketing & operation teams achieve higher targets with lesser effort
• ● Coaching the product team to build high ROI driven world class products that help disrupt the market, make Exxat stay differentiated & create customer delight
• ● Nurturing the 'Innovation mindset' in the team
• ● Creating the right balance between speedy execution & strategic product thinking
• ● Defining the monetization plan, product marketing & growth plan for the products at Exxat
• ● Represent Exxat Product team in board meetings and beyond
• ● Strengthen the supporting product functions: Product operations, UX design, Product Documentation aka Technical Writer team

Mar 2019 – Aug 2023 · 4 yrs 5 mos

• ● Built the Product Organization at Bhubaneswar & scaled from 3 to 250+ full timers in 3 years across Product Management, Engineering, Data Science, Documentation, Product Operations, Learning & Development
• ● Built India’s first of its kinds internship program that provides 1 year of full time real work opportunities for interns; enabling HighRadius to pick the best talent & drives productive business outcomes from interns(equivalent of 300+ Full timer engineers)
• ● Built Value Consulting Services Org and scaled from a team of 5 to 150+ data scientists & product experience analysts in 1 year to deliver continuous value to live clients
• ● Instituted ‘Automation and Intelligence’ product unit(a horizontal PBU for Order to Cash) to drive the vision of Autonomous Software(Human + Machine); with well defined circles of control and collaboration models with vertical product business units
• ● Led product strategy and execution of diverse automation initiatives: RPA, AI & ML, Autonomous user experience, Freeda Digital assistant, Analytics and Reporting; that created an overall 40-60% automation impact for 800+ clients
• ● Delivered Automated Enterprise Config Migration & Admin Enterprise UI for driving faster, cheaper and better implementations; thus reducing implementation build, cutover & hypercare phases by 50%.
• ● Led design and delivery of various platforms: Low Code Analytics Platform, Low Code RPA Framework, No Code AutoML,Platform(Rivana), Call and Email as a service, thus reducing TAT by 80%
• ● Co-defined overall Product Edition definitions and pricing strategy for all Order to Cash Products
• ● Represented product org in analyst reviews: IDC marketscape, Gartner etc for enterprise and mid-market
• ● Delivered Gen Z friendly, collaborative & lively 50k sq ft office space brick by brick at Bhubaneswar; an innovatively designed infrastructure with 1300+ work stations; 35+ meeting rooms; breakout spaces,cafetaria & echoes HighRadius culture

Jul 2017 – Feb 2019 · 1 yr 7 mos

• ● Hired, coached and groomed a team of 25+ product managers, product documentation and UX designers to drive various 0-1 and 1-100 product journeys through well defined product management playbooks, training bootcamps and rigorous product roadmap, design and milestone review sessions.
• ● As a Vertical Product Management Leader, drove the 50-100 growth journey for : Deductions, Collections and Credit
• ● As a Data Product Management Leader, delivered upon several patented AI/ML use cases(0-1 journeys) & Receivable Analytics
• ● Conceptualized and delivered horizontal products: Rivana(Platform for ML deployment), Freeda digital assistant,
• Correspondence as a service and ECI
• ● Built the Autonomous Receivables product team from scratch in 15 days: product managers, engineering team(internal and
• external vendors), Architects; all crowdsourced from all other product teams
• ● Launched patented Autonomous Collections with re-imagined collector user journey, automated calling, real time call
• transcription and recommended actions; a 9 month assignment delivered within 4 months and live demoed to 400+ audience
• ● Program Managed cross functional technology initiatives: Loading every page in less than 10 seconds
• ● Scaled product documentation team to deliver for Order to Cash and CFOTech Product Line; with a continuous hiring pipeline
• ● Started the UX practice at HighRadius with a focus on modernizing the UI experience for users

Aug 2016 – Jul 2017 · 11 mos

• ● Product Management leader for Deductions , Collections & Credit ; contributing to 10-50 journey
• ● Built product strategy and roadmap in line with company's goals; Advocated for these products with senior execs, sales and
• marketing; thus contributing to accelerated growth with steady deal pipeline
• ● Coached and supervised a group of 10+ Product managers to identify and prioritize the right problem statement, solution for the pure business requirement and focus on fine detailed execution by collaborating effectively with engineering, data science, support and documentation counterparts
• ● Launched AI editions for Deduction, Collection and Credit to self-disrupt the Order to Cash market with AI first user journeys(Zero to One Product Journey).
• ● Program Managed and owned the product deliverables & customer support activity for critical technology upgrade that comprised of a) Movement to AWS cloud infra b) Upgradation of UI technology & UX design language c) Data migration to newly architected database for scaling & performance ; thus successfully migrating 100+ clients across Credit, EIPP, Collections,Deductions and CashApp products
• ● Instituted the charter for Product Documentation team: thus creating the rhythm for product user guides, config guides and release notes updates inline with monthly product releases
• ● Scaled the Product Operations Team to standardize the Agile Delivery Process for all HighRadius product teams with clear calendarized role and responsibilities for product managers, architects, developers, quality assurance and documentation; with detailed governance mechanisms to closely monitor plan vs actual and proactively identify root causes of sprint delays and quality issues; thus making product teams run as a well oiled engine

Jan 2016 – Aug 2016 · 7 mos

• 1. Lead a group of product managers to manage a portfolio of products: Deductions, Collections & Credit

Sep 2015 – Jan 2016 · 4 mos

• 1. Product SME for Deductions domain
• 2. Lead Deductions product strategy for driving ARR growth and Customer success
• 3. Organized first of it's kind 'Best Minds in AR' global online event for AR community.

Aug 2014 – Aug 2015 · 1 yr

• 1. Product Manager for Deductions Cloud

May 2013 – Aug 2014 · 1 yr 3 mos

• Product Manager for SAP Accelerator products (Dispute, Collections & Credit)

Apr 2012 – Apr 2013 · 1 yr · Hyderabad Area, India

Jun 2008 – Apr 2012 · 3 yrs 10 mos · Hyderabad Area, India

• 1. Developer by heart; Authored design documents & implementation strategy
• 2. Additional responsibility as Scrum Master
• Completed the following certifications: Red Hat Certified Engineer (RHCE); Oracle 9i PLSQL Developer certified Associate; Oracle 9i Database Administrator Certified Associate; Sun Certified Java Programmer; Sun Certified Web Component Developer