Nov 2023 – Aug 2024 · 9 mos · Bengaluru, Karnataka, India · On-site

Apr 2023 – Oct 2023 · 6 mos

Oct 2022 – Mar 2023 · 5 mos · Bengaluru · Hybrid

• 1. Provide executive level Human Resources consultation and project delivery.
• 2. Provide leadership coaching to senior executive.
• 3. Served as a strategic HR advisor for a data company providing talent review process assessment and recommendation and compensation and title alignment review and recommendation
• 4. Delivered People function for IT startup organisation and provide one to three year strategic plan
• 5. Recruiting - attracts, evaluates and hires a broad and diverse pool of campus, early careers and experienced talent.

Oct 2021 – Sep 2022 · 11 mos · Bengaluru, Karnataka, India · Remote

Nov 2020 – Sep 2021 · 10 mos

• Maternity Break

Jul 2018 – Nov 2020 · 2 yrs 4 mos · Bengaluru, Karnataka, India

• ClassKlap Pvt Ltd is a K-10 education technology company with employee strength of ~450 HC.
• Roles and Responsibilities:
• Realigned People Function to business need and strategy by redesigning the approach towards workforce planning, assessing and developing organizational capability, organization restructuring from layered teams structure to pods and change management
• Streamlined processes from hiring till exit and stabilized HR Operations by taking up various improvisation projects on compensation plan revision, implementing functional HRMS and internal database across all functions and locations, overseeing payroll and streamlining statutory compliance, conducting timely performance evaluation
• Realigned human resource policy and procedures throughout to fit the need, goal and aim of the organization and to top leadership
• Shifted People Function to a strategic profit center that leveraged human capital by locating ROI of job roles, business impact of HR programs on learning from training, motivation from rewards at regular intervals and facilitated employee success by providing data based talent interventions
• Worked with organizational senior leadership to integrate mission and purpose in every division and job function by integrating it in job descriptions, internal communications, goal setting activity of each team members and by hiring only culturally fit talent
• Enhanced departmental and employee performance tracking by implementing Objective Key Results coupled with Management By Objectives
• Derived better business outcomes by increasing engagement levels of team members and retention of key resources by creating an open and transparent communication between teams and leadership by organizing regular town hall meets. facilitating think-tank forums, bulletin boards, creating seamless work environment for collaboration
• Managing a team of HR BP’s, talent acquisition executive, talent development and management executive and payroll executive.

Jan 2017 – Mar 2018 · 1 yr 2 mos · Chennai, Tamil Nadu, India

• Recognized for change management in managing HR and Knowledge transitions smoothly for two major business acquisitions done by the company
• Lead organization wide culture change to realign with changed business objectives by redefining the KRA’s and KPI’s of each job roles, redefining rewards and recognitions parameters to align with the business objective, redefining induction to translate company’s culture, created SPOC’s within teams as ambassadors for culture implementation.
• Integrated global HR policies and talent practices locally to meet both globally integrated HR strategy and satisfy local compliance and country needs
• Aligned local talent processes and systems to global talent processes and systems
• Introduced compensation grading system and moved from tradition to broadbanding and market based structures
• Stabilized HR Operations and compliance management
• Increased engagement levels of employees which lead to increased productivity and reduced attrition by creating platforms between teams for knowledge sharing and for seamless collaboration.

Apr 2016 – Sep 2016 · 5 mos · Indore, Madhya Pradesh, India

• Managed Learning and Leadership Development unit of Teleperformance in Indore, Madhya Pradesh, India with headcount of 5000 and housed some of the major revenue generation accounts of Teleperformance India.
• Witnessed a quick and massive expansion of the centre from a Headcount of 2000 to 5000 and supported Leadership team on creating new managers/leaders, worked with the Vice President operations of the site in planing and execution of systematic deployment of workforce along with the Business Unit heads during the expansion phase.
• Managed system-wide implementation of models, tools and training’s to enhance the organisation’s leadership capability to effectively drive the company’s culture.
• Conducted several batches of Leadership Boot Camp and Foundation of Leadership programs for new leaders and deployment, through a blend of classroom learning, online, coaching/mentoring, on-the-job development.
• Evaluation of ROI of training programs by evaluating system-wide quality, business outcomes by tracking reports on trends by analysing data points and conducting quarterly audits and publishing the progress to internal stakeholders.
• Was a part of core team member in revamping of performance review system and was instrumental in migration to monthly stack ranking from half yearly review system.
• successfully implemented customising catalog of Learning and Development services.
• Implemented RCA on performance trends > carrying out TNI (Training Need Identification), TNA (Training Need Analysis) and TNE (Training Need Evaluation) along with the managers and BU heads.
• Regularly Assessed process trainers to improvise efficiency and efficacy of process training’s and conducted regular sessions of train the trainer (TTT) to improve the quality of training delivery.

Jan 2016 – Apr 2016 · 3 mos · Indore, Madhya Pradesh, India

• Responsible for driving internal customer delight and satisfaction for 2000+ employees by managing all human resource activities which includes employee relations, career pathing for employees, designing Policies and Processes of the organisation, statutory compliance and data management of employee life cycle.
• Held a key role in downsizing a business unit with 400+ HC.
• Identified competency gaps in the workforce and designed and implemented effective talent development strategy from regional perspective
• Managing annual performance management cycle activities including goal setting, mid-year/year-end evaluations, appraisals and promotions
• Facilitated and lead Talent review and calibration sessions with Business leaders to improve organisational effectiveness.
• Developed and implemented quick, frequent surveys to assess employee attitudes and engagement levels.
• Key contributor in change management and maintaining organisation culture in growth phase.
• Managed and coached a diverse team of 16 HR professionals under Talent Excellence - internal communications, employee relations and grievances, Talent development, HR initiatives and guest relations.

Aug 2015 – Dec 2015 · 4 mos · Bengaluru, Karnataka, India

• Worked in Implementing grading of job positions and assigning the correct optimum salary project
• Maintained the rules for the organizational structure creation, defining span of control in different BU’s
• Analyzed and reported organization level headcount movement to the CEO of Tesco – HSC

Jul 2014 – Feb 2015 · 7 mos · Bengaluru, Karnataka, India

• Management of end-to-end international recruitment Process-Generating and maintaining right talent pool for vacancies against different entry, middle and senior level positions.
• Global and Domestic Campus Activity: SPOC for devising Campus plan for top international and domestic business schools; majorly focusing on US and China regions & co-ordination.
• Participating and Managing International Career Fairs.
• Sourcing Strategy: Worked with hiring managers to identify business needs and strategize sourcing mix to available channels of sourcing (Vendors, Campus, - Employee Referrals, Direct Channels and Job portals, Blogs, LinkedIn etc.).
• Managed two resources.

Jan 2013 – Jun 2014 · 1 yr 5 mos · Bengaluru, Karnataka, India

• Management of end-to-end international recruitment Process-Generating and maintaining right talent pool for vacancies against different entry, middle and senior level positions.
• Global and Domestic Campus Activity: SPOC for devising Campus plan for top international and domestic business schools; majorly focusing on US and China regions & co-ordination.
• Participating and Managing International Career Fairs.
• Managed two resources.
• Sourcing Strategy: Worked with hiring managers to identify business needs and strategize sourcing mix to available channels of sourcing (Vendors, Campus, Employee Referrals, Direct Channels and Job portals, Blogs, LinkedIn etc.).

Aug 2011 – Dec 2012 · 1 yr 4 mos · New Delhi, Delhi, India

• End - end recruitment for Middle and Senior level positions.