Jan 2024 – Aug 2024 · 7 mos · New York, United States · Remote

• Worked across 3 key projects, success metrics are as follows:
• Agent Of Record (AOR) (8 Months)
• Developed a worker classification tool to determine contractor vs. employee status, ensuring compliance and indemnifying employers up to $1M, mitigating $150M+ in misclassification risks
• Designed & implemented Go-To-Market strategy with new product flow aligning customer-facing teams and launching training materials (96% AE assessment pass rate).
• Researched and clustered taxation requirements and agreement clauses across 150+ countries, integrating them into the platform, leading to 100% adoption.
• Gen AI Based AskMultiplier Chatbot (8 Months)
• Led feature development, fine-tuning, and data optimization for the AskMultiplier chatbot, improving accuracy to 79% through data cleaning, ingestion, and SOP creation & implementation.
• Built a ticketing system to track and optimize queries, reducing TAT by 86%, and drove chatbot adoption to 68% in client success and 28% in sales.
• Led the development of key features like source prioritization, AI agents for auto-mapping, and copyrighting, enhancing bot responses by 80% and driving peak engagement of 22 queries/user/day.
• Customer Intelligence Calls (2 Months)
• Incubated the Customer Intelligence Calls project, analyzing 100+ AE calls to extract insights on demographics, product needs, and mis-sell cases, shaping product strategy.
• Built a JIRA-like tool on Google Sheets to map 10+ variables, enabling leadership to make data-driven decisions.
• Offered Pre-Placement Offer⭐

Jun 2023 – Jul 2023 · 1 mo · Mumbai, Maharashtra, India · On-site

• Projects in Strategy and Planning Division - PwC, India
• Executed impactful market research for a leading Tyre Industry client, revealing growth opportunities and government policy gaps, and was complimented by the client's strategy team
• Crafted AI/ML-driven Go-To-Market (GTM) strategy for top Jewelry and Luxury Items client, optimizing processes with actionable insights.
• Analyzed client processes to formulate a Strategy & Planning project, propelling digital transformation efforts for a steel industry client.
• Recognized by Matrix Manager and Partner for exceptional performance, receiving commendation and appreciation
• Projects in Digital Transformation Division - Strategy&, a PwC network
• Sole intern awarded division shift for outstanding performance in PwC's strategy team
• Contributed to strategy consulting for a prominent media and publishing conglomerate, offering AI/ML-driven use cases to optimize business operations and identifying novel value chains for innovative monetization models
• Ranked 13th in Gamification Challenge among 2000+ associates, senior associates, and interns
• Awarded Pre-Placement Offer

Aug 2022 – May 2023 · 9 mos · Noida, Uttar Pradesh, India · Remote

• Conducted market analysis, identifying a gap in Payout API solutions for merchants. Implemented a solution reducing payment time to 2 minutes, adopted by 100+ corporate, KAM, and OEM merchants, processing transactions worth 100 crores.
• Designed and implemented an end-to-end payment collection automation system for ACH, Virtual Accounts, and other modes. Served 1.1 lakh, active retail merchants, processing monthly transactions worth INR 270 crores.
• Led cross-functional teams, and streamlined data extraction with a centralized database, reducing server costs by 2.5x. Ensured accurate data for decision-making.
• Prioritized payment modes for merchants, reducing options from 20+ to 5, supporting One-App's GTM strategy.
• Crafted & implemented user flow for smooth approval of ACH & onbaording of Merchants leveraging Salesforce, which optimized lead time by avg 150%
• Integrated collections based invoicing module with payment gateway to leverage selective payments, which boosted it's adoption from 0.13% to 5.6% (amongst all offered payment modes)
• Identified crucial use cases for Pine Labs to play key role in CBDC eco-system
• Awarded Pre-Placement Offer (Manager Approved)
• Awarded extension of internship x3

May 2022 – Jul 2022 · 2 mos · Gurugram, Haryana, India · On-site

• Enhanced app notifications (in-app, web, push) using segmentation and bucketing, resulting in a significant increase in average CTR from 4% to 31% for all types of notifications.
• Implemented a planned onboarding journey, leading to a 130% increase in average first-user session duration from 4.89 to 11.2 minutes. This resulted in a substantial reduction in churn rate from 53% to 31%
• Conducted IP research and analyzed content and features in Chinese markets to inform product strategy. Introducing new content led to a 124% increase in non-activated user engagement per day from 12.5 to 28 minutes, and a 129% increase in activated user engagement per day from 17 to 39 minutes.
• Researched Chinese and Indian competitors to boost conversion and engagement of live streams. Implemented features and use cases that significantly reduced drop-off rates and improved engagement-related metrics.
• Proposed gamification tools and a user roadmap to drive the user journey for non-activated users, aiming for a minimum of 10 minutes during their first in-app session.
• Awarded PIO (Pre Internship Offer)

May 2022 – Jul 2022 · 2 mos · Pune, Maharashtra, India · Remote

• Led the development and launch of a financial and investment advisory application, taking it from 0 to 1, and managing all aspects of its strategy, including problem identification, verification, unique selling proposition, features, pricing strategy, go-to-market strategy, and competitor analysis.
• Successfully executed the go-to-market strategy, achieving a waitlist of 2,000 users and organically converting 1,500 users on the app through a strong retention funnel.
• Designed and executed strategic plans for the application, defining its features, pricing strategy, and customer acquisition strategy, resulting in the conversion of 1,500 early-stage users to premium users.
• Conducted in-depth analysis of 20+ direct and indirect competitors to inform the development of the application's features and pricing strategy, ensuring a unique market position.
• Crafted wireframes and planned the website's three-phase launch strategy, from pre-launch to post-launch, delivering high value in minimal content.

Mar 2022 – May 2022 · 2 mos · Kanpur, Uttar Pradesh, India · On-site

• Working on GradCapital Problem Statement
• Secured Bronze Medal out of 23 participating IITs
• Developing a product from 0 to 1
• Solving the problem of carbon footprints by acting as a catalyst
• Working in product team to decide flows, Technical HLD, implementation and iterating the core idea, we're working on

Jan 2022 – Apr 2022 · 3 mos · Dhanbad, Jharkhand, India

• Worked on the product consultancy and marketing end of the clients of ALS
• Served 2 companies during the tenure
• 1) Memboro
• > Worked with product and analytics team of the company to structure the North Star Metrics of the company
• > Built MVP of the company using no-code tool
• > Identified and defined user base and segments
• > Defined Primary and Secondary metrics of the products
• 2) YellowBacks
• > Laid a roadmap defining the timeline of YB Times and its release
• > Led a marketing team
• > Introduced, core product features of YB Times

Oct 2021 – Dec 2021 · 2 mos · Bangalore Urban, Karnataka, India (Remote) · Remote

• Improved the User Interface of E-sports category in the app to increase retention rate by 20%
• Improved DAU of app from 1500 to 2600 by thorough analysis of the app
• Increased Daily Active User on scrims platform from 40 to 200 by implementing different product strategies
• Worked on improving quality of live sessions by strategizing , creating test models and implementing , Hence improving retention rate by 20%
• Implemented different ideas on live session by restructuring existing models , thus increasing retention rate by 20% , conversion rate by 40%
• Introduced exclusive monetization model worth INR 1 million

Jul 2021 – Jul 2021 · 0 mo · Mumbai, Maharashtra, India

• Business Client of firm : Aaram Shop (now Groffers)
• >Provided with optimal solutions to improve the business and increase the %share in the market which are to be backed by data(provided via excel)
• >Analyzed financials of company using first principle and different action
• > Used RICE framework and Blue Ocean Strategy to rate positives of company
• > Made new relevant KPIs for CEO,warehouse manager , sales team
• > Found loop holes in pricing strategy
• > Build a presentation to explain the problem and our approach to solve them.
• Performed exceptionally well and awarded certificate of excellence and a rank holder in their leader board

Jun 2021 – Jul 2021 · 1 mo · New Delhi, Delhi, India (Remote)

• Based on model of Referral based review system worth more than $10 million for company
• Interacted and pitched my aim with 100+people
• Interacted with 10+ college clubs to yield content on college at a strategic cost
• Dealing and persuading more than 100+ people from different locations and colleges
• Enhanced college profiles by conducting 50+ user interviews

May 2021 – May 2021 · 0 mo · Mumbai, Maharashtra, India (Remote) · Remote

• Campaign allotted - Oxygen Per vaccination Campaign
• Guided 400+ people on why , how to sign up for vaccination
• Successfully converted 300+ people to sign up for campaign
• Generated leads by leading a team of interns and coordinated between teams to make this campaign a success
• Reviewed existing content(Module 2) ,and suggested changes to increase conversion rate
• (Module 2)Involved in Content creation by working under Digital Literacy Division of the company
• Created videos explaining the UI of daily use apps in an trouble free manner

Feb 2021 – Jan 2024 · 2 yrs 11 mos · Dhanbad, Jharkhand, India · On-site

• Started building a product consulting club in my freshman year
• Progress in 2nd Year Of Engineering
• Negotiated with the rigid college administration to legalize an unconventional club
• Conducted 5+ engagement events to attract the college crowd toward product & consulting
• Organized 3+ talk sessions on product and consulting with more than 400 audiences and 2 hours of retention hence built a network of Consultants, PM, Business folks to communicate for the sessions.
• Cross-collaborated with IIT Roorkee, Guwahati, Kharagpur and BITS Goa, to seek exposure and training, ended up creating an open eco-system
• Led and managed a team of 50 specialized individuals, implementing effective evaluation methods and fostering a high-performing culture aliging the team towards a single mission
• Strategically aligned the club's mission to win over 50 case competitions, including prestigious institutes like IIMs, BITS, and IITs, establishing a strong brand presence and credibility.
• Conducted comprehensive market research of the best consulting clubs opearting accross IV League colleges and successfully implemented a three-tier consulting company model (Engagement Manager-Senior Associates-Associates) , resulting in a 70% improvement in club efficiency and performance on client's projects.
• Progress in 3rd Year Of Engineering
• Initiated, negotiated, & converted deals with 10 innovative startups working in different sectors for consulting and product management purposes
• Clocked revenue worth 1.5 lakhs per month from consulting & PM projects
• Collaborated & negotiated on cost with 3 organizations to foster growth and personal development of the club
• Inspired more than 300+ college folks to actively pursue PM, Consulting, Finance, and Business analysis which was hardly 50 in 2020
• Leveraged the branding of the club to convert brands for on campus placement and internship offers

Jan 2021 – Jan 2021 · 0 mo · Jalandhar, Punjab, India (Remote)

• Hiring firm- Direction Educare pvt ltd under Toppr
• > Solved 1000+ JEE advanced and mains problems
• > Interacted and assisted 200+ students
• > worked in a team to maximize the efficiency and accuracy