Ritik Adhikari

Associate Consultant

Delhi, India5 yrs 4 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Over 3.5 years of experience in LMS administration and project management.
  • Successfully increased user engagement by 20% through learning initiatives.
  • Streamlined processes, reducing administrative tasks by 30%.
Stackforce AI infers this person is a Learning and Development specialist with a strong focus on project management in the Education Technology sector.

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Skills

Core Skills

Learning Management SystemsProject Management

Other Skills

AI ProductivityAI PromptingAnalytical SkillsCornerstoneCustomer ExperienceCustomer Relationship ManagementCustomer ServiceData AnalysisDigital MarketingEmployee Learning & DevelopmentEnglishManaged ServicesMarketingMathematical StatisticsMathematics

About

I am a Mathematics Honors graduate from the University of Delhi with over 3.5+ years of diverse experience in LMS administration, project management, training, and vendor operations across the US, India, and Japan. My technical skills include proficiency in LaTeX, Mathematica, Matlab, R programming, Python, Tableau, SQL, Power BI, and Microsoft Office. Additionally, I have expertise in Learning Management System (LMS) administration and Customer Relationship Management (CRM) tools such as Salesforce and HubSpot. Currently, I serve as a Senior Analyst at KPMG. where I manage learning delivery and operations for US Functional Team. My role involves developing and maintaining relationships with learning SPOCs and stakeholders, administering LMS for operational efficiency, managing client relationships, coordinating learning operations, and analyzing learning data to improve outcomes. Notable achievements in my role include leading cross-functional teams to successfully launch multiple learning initiatives, resulting in a 20% increase in user engagement, and implementing data-driven strategies that enhanced learning outcomes by 10%. I also streamlined processes, reducing administrative tasks by 30%, and prepared detailed reports for senior management to provide insights into learning program effectiveness and ROI.

Experience

Kpmg india

2 roles

Senior Analyst

Promoted

Oct 2024Present · 1 yr 5 mos · On-site

Learning Management SystemsProject ManagementCustomer Relationship ManagementData Analysis

Business Associate

Jul 2024Oct 2024 · 3 mos · On-site

Niit

Senior Training Coordinator

Apr 2022Jul 2024 · 2 yrs 3 mos · Gurugram, Haryana, India

  • Collaborated with global clients to identify training needs and develop high-quality learning solutions.
  • Designed and implemented ILT & e-learning courses, ensuring effective training delivery.
  • Managed Learning Management System (LMS) and Applicant Tracking System (ATS) administration.
  • Conducted learning needs assessments and created yearly/quarterly training calendars.
  • Assisted in budgeting and planning learning initiatives based on organizational priorities.
  • Project- managed learning programs, ensuring smooth deployment and timely escalation of challenges.
  • Liaised with stakeholders to understand business requirements and ensure alignment of training programs.
  • Developed and maintained relationships with learning SPOCs and stakeholders.
  • Stayed updated with business changes to proactively provide relevant learning solutions.
  • Managed internal and external SME/trainer pool and assisted in identifying trainers for various programs.
  • Communicated vendor requirements to the operations team and monitored vendor performance
Learning Management SystemsTraining DeliveryProject ManagementStakeholder Management

Viral fission

Team Leader

Oct 2020Mar 2022 · 1 yr 5 mos

Honasa consumer pvt ltd (mamaearth)

Campus intern

Jul 2020Sep 2020 · 2 mos · Delhi, India

Education

Delhi University

B.sc hons mathematics — Mathematics and Computer Science

Jan 2018Jan 2021

DAV Public School Robertsganj

Senior Secondary — Physics Chemistry Maths

Apr 2014Jun 2018

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