Jagtar Singh Saggu

Software Engineer

Bengaluru, Karnataka, India4 yrs 7 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Built scalable financial systems at Grab.
  • Improved AI agent performance by 50% at Contlo.
  • Contributed to open-source AI frameworks.
Stackforce AI infers this person is a Backend-focused Software Engineer with expertise in FinTech and AI-driven solutions.

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Skills

Core Skills

FintechBack-end DevelopmentSoftware As A Service (saas)Distributed SystemsDatabase Management System (dbms)Generative AiOpen-source DevelopmentLeadershipProduct DevelopmentEntrepreneurshipFront-end DevelopmentSoftware Development

Other Skills

AWSAlgorithmsClickhouseComputer NetworkingData StructuresFastAPIJavaJavaScriptKafkaMicroservicesMySQLNode.jsObject-Oriented Programming (OOP)Operating SystemsPrompt Engineering

About

I am a Software Engineer passionate about building scalable, fault-tolerant systems and delivering impactful solutions in fast-paced environments. Currently, I am part of the Payments Engineering team at Grab, where I build robust and reliable financial systems to enable seamless transactions. Previously, at Contlo, I worked on building and scaling Notifications systems, handling 10M to 100M omni-channel messages/day. I optimized system performance, drove business growth, and contributed to several key projects, including enhancing AI agent performance by introducing the concept of long-term summary in agent context memory, significantly improving response accuracy and efficiency. Prior to that, at Cohesity, I contributed to their DMaaS platform by developing a mailbox browse feature that enhanced recovery granularity, allowing users to retrieve individual emails and folders with ease. As an Open Source Contributor at SuperAGI, I have played a key role in developing an AI Agent Framework by building SDKs and integrating advanced vector database capabilities, enabling efficient storage, retrieval, and management of data for AI-driven solutions. Driven by curiosity and a commitment to continuous improvement, I take strong ownership of my work and excel in solving complex problems, driving innovation, and creating efficient, scalable solutions. I hold a dual degree with a B.E. in Computer Science and an M.Sc. in Chemistry from BITS Pilani.

Experience

Grab

Software Engineer, Backend

Dec 2024Present · 1 yr 3 mos · Bengaluru, Karnataka, India · Hybrid

  • GrabFin Payments Engineering.
  • Tools/Technologies: GoLang · Microservices · AWS · MySQL · Redis · Kibana · Elasticsearch · gRPC · Protocol Buffers · REST API · JSON · Grafana · Datadog · Git · GitLab
FinTechDistributed SystemsData StructuresAlgorithmsObject-Oriented Programming (OOP)Database Management System (DBMS)+4

Superagi

Open Source Developer

Aug 2023Sep 2023 · 1 mo · Bengaluru, Karnataka, India

  • Contributed to the SuperAGI open-source project, which has earned 15K stars on GitHub, by building Client SDKs for Python and NodeJS, streamlining integration with the platform for agent creation, run management, and resource retrieval, significantly enhancing developer efficiency and platform accessibility.
  • Integrated the Qdrant vector database into the SuperAGI platform to enable advanced Retrieval-Augmented Generation (RAG) capabilities, facilitating efficient storage and retrieval of vectorized data, and enhancing the platform’s ability to handle complex knowledge-based queries for agents.
  • Tools/Technologies: Python · FastAPI · JavaScript · Node.js · Qdrant(Vector Database) · REST API · JSON · Git · GitHub
Generative AIDistributed SystemsData StructuresAlgorithmsObject-Oriented Programming (OOP)Database Management System (DBMS)+5

Contlo

2 roles

Software Development Engineer II

Jul 2023Nov 2024 · 1 yr 4 mos · Bengaluru, Karnataka, India · On-site

  • Scaled campaigns service from a monolith (Ruby on Rails) to microservices (Java, Spring Boot) using event-driven architecture, managing 10M to 100M omni-channel messages/day; reduced processing time for 1M messages by 85% by leveraging Kafka, Redis, AWS, Clickhouse, ScyllaDB, and MySQL.
  • Developed a scalable user activity logging system using Ruby on Rails and MySQL, incorporating Sidekiq for efficient background processing and optimising database performance with indexing. This solution handled 1M activity logs per month, improving real-time monitoring and reducing false customer claims by 100%, which resulted in significant savings on compensation costs.
  • Improved AI agent performance by 50% by managing token length of stateless OpenAI APIs using Java, Spring Boot, and MySQL. Designed an algorithm for the AI agent that divides and provisions API context into short-term memory, long-term summaries, base prompt, and output window to optimise response accuracy and efficiency.
  • Led AWS SES integration, reducing email campaign costs by 25% and enabling business expansion by onboarding five new SES-required customers.
  • Diagnosed and resolved on-call issues with a turnaround time of one day, spanning across multiple microservices for prominent brands such as GIVA, The Man Company and The House of Rare.
  • Tools/Technologies: Java · Spring Boot · Ruby on Rails · Microservices · AWS · MySQL · Redis · ClickHouse · ScyllaDB · Kibana · Elasticsearch · Apache Kafka · SideKiq · Docker · REST API · JSON · Webhooks · Grafana · Prometheus · New Relic · Honeybadger · Git · GitHub
Software as a Service (SaaS)Distributed SystemsData StructuresAlgorithmsObject-Oriented Programming (OOP)Database Management System (DBMS)+5

Software Development Engineer Intern

Jan 2023Jun 2023 · 5 mos · Bengaluru, Karnataka, India · On-site

  • Built a high-performance SMS communication platform microservice utilising Java, Spring Boot, Kafka, Redis, AWS, and MySQL, replacing third-party API, reducing costs by 20% while maintaining performance and availability, and handling up to 10M SMS per day.
  • Developed a marketing calendar system with Ruby on Rails and MySQL, leveraging Sidekiq for asynchronous processing and OpenAI APIs for personalised SMS and email content generation; automated the scheduling of generated campaigns within user-defined dates, used a cron service to monitor job statuses, and sent notifications to users upon the successful scheduling of all campaigns related to each marketing calendar.
  • Tools/Technologies: Java · Spring Boot · Ruby on Rails · Microservices · AWS · MySQL · Redis · Kibana · Elasticsearch · Apache Kafka · SideKiq · REST API · JSON · Webhooks · Git · GitHub
Software as a Service (SaaS)Distributed SystemsData StructuresAlgorithmsObject-Oriented Programming (OOP)Database Management System (DBMS)+5

Cohesity

Software Engineer Intern

Jul 2022Dec 2022 · 5 mos · Bengaluru, Karnataka, India · Remote

  • Developed a mailbox browse feature on a DMaaS platform using C, C++, microservices architecture, gRPC, and Protocol Buffers, enabling selective retrieval of individual emails and folders with optimised performance. Previously, users could only recover their entire mailbox, but this feature significantly improved user control and flexibility by allowing recoveries at a more granular level.
  • Tools/Technologies: C · C++ · Microservices · gRPC · Protocol Buffers · Git · Gerrit · Linux
Software as a Service (SaaS)Distributed SystemsData StructuresAlgorithmsObject-Oriented Programming (OOP)Database Management System (DBMS)+3

Center for technical education, bits goa

Team Lead : Project FarmTech

Aug 2020May 2021 · 9 mos · Goa, India

  • -Led a team of 3 technical leads and 6 mentees in the CTE TIP FarmTech project, developing an energy-efficient relay system for embedded devices to enhance agricultural yields, reduce GHG emissions, and support sustainable groundwater management.
LeadershipProduct DevelopmentTeam Management

Heraizen

Summer Intern

May 2020Jun 2020 · 1 mo · Bengaluru, Karnataka, India · Remote

  • Tools/Technologies: HTML5 · Cascading Style Sheets (CSS) · Bootstrap · TypeScript · Angular · Git · Bitbucket · Linux
Software as a Service (SaaS)Front-End DevelopmentSoftware Development

Peerconnect

Co-Founder

Mar 2020Aug 2020 · 5 mos · Goa, India

  • -Co-founded PeerConnect, a mentorship platform that connects JEE aspirants with top-tier college students who are excellent mentors, offering tailored guidance and emotional support to enhance exam preparation and overall well-being.
EntrepreneurshipLeadershipTeam Management

Education

Birla Institute of Technology and Science, Pilani

Bachelor of Engineering - BE — Computer Science

Birla Institute of Technology and Science, Pilani

Master of Science - MS — Chemistry

Kundan Vidya Mandir

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