Mar 2025 – Present · 1 yr · India · On-site

Feb 2023 – Present · 3 yrs 1 mo · India

• Love to build Customer Engagements for Customer Obsessed Brands

Jan 2023 – Present · 3 yrs 2 mos

Aug 2021 – Feb 2023 · 1 yr 6 mos · Mumbai, Maharashtra, India · Hybrid

Jul 2020 – Present · 5 yrs 8 mos

Sep 2018 – Jul 2020 · 1 yr 10 mos · Mumbai, Maharashtra, India

• Exploring New Partnership Synergy & Customer Value in Digital & Telecom space

Jul 2016 – Jul 2020 · 4 yrs

Apr 2014 – Sep 2018 · 4 yrs 5 mos

• Leading Product and Marketing for EBS across all sales Verticals of IDEA, Gujarat.
• LIVING EBS Mantra : "SEE, HEAR and SPEAK EBS" for IDEA, Gujarat

Jun 2008 – Apr 2014 · 5 yrs 10 mos

•  Lead initiative for promoting TTL as the solution-provider beyond Tradional voice and Data offering.
•  360 degree mapping of customer operations to TTL value add offerings and further design and present customized solutions.
•  Leading presales activity for a large product portfolio of services viz., M2M solutions, VAS, Toll Free, Cloud (SaaS), Wireline Data solutions over L3 MPLS, L2 MPLS, Wireline Voice Solutions over SIP, IP Centrex, Enterprise Surveillance, IDC, etc;
•  Collaborative understanding of Data generation, processing, security check, logs, back up, transmission/ broadcasting leading to new revenue and unexplored revenue streams.
•  Capability and Product presentations
•  Working on BID and Tenders from presales peruse for all set of products
•  Internal customer upgradation
•  Recent New initiative : Establishing customer base for M2M applications, Saas, MGov. and Customize Surveillance projects
• Merit of receiving the following awards:
•  Won 11 major achievement & performance awards from Regional COO and Geography Head
•  Member of Achievers club in TTL
•  Awarded Golden Meet with MD- Mr. Anil Sardana for Largest Enterprise Deal
•  Awarded Meet with CTO – Mr. AG Rao for innovative product approach which led new revenue stream of 1000 Millions
•  Identified as SPARK Talent – An Young leadership initiative by TATA Group.

Apr 2005 – Jun 2008 · 3 yrs 2 mos

•  Key responsibility of presales and solutioning across Enterprise & Govt., customers.
•  Proactive Network Roll outs and Network sizing.
•  Responsible for driving right relationships, insights, and go to market initiatives to create long-term sustainable growth in key untapped areas in newly formed Gujarat territory.
•  MPLS being a new platform, Lead Planning for customer communication & Marketing events : on MPLS awareness.
•  Support Direct Sales and Channel sales activities, with the aim of establishing faster and steady footprint in the region.
•  Providing end-to-end customized telecommunications solutions (MPLS VPN, ILL, IPLC, SI) to Enterprise and Government organizations, corporations, as well as Public Sector Undertakings.
•  Bridging Mumbai - UT and Gujarat Accounts.

Aug 2004 – Mar 2005 · 7 mos · Mumbai

• Technical Lead – Researching and Using Microsoft KB articles for Windows XP – SP2 for customer support.
• Notable Achievements:
•  Won Best performer award and included in Team Future –an initiative by Microsoft.

Jun 2003 – Aug 2004 · 1 yr 2 mos · Mumbai

• Support Global Network team, 24 X 7 on connectivity for more than 135 ships at more than 300 locations across 114 countries.
• Notable Achievements:
•  Novell certification & CCNA certification