H

Harshika R.

HR Manager

Gurgaon, Haryana, India9 yrs 5 mos experience

Key Highlights

  • Over 9 years of HR experience across diverse industries.
  • Expert in employee engagement and organizational development.
  • Proven track record in talent acquisition and performance management.
Stackforce AI infers this person is a Human Resources professional specializing in employee engagement and organizational development.

Contact

Skills

Core Skills

Human Resources ManagementPerformance ManagementEmployee Engagement

Other Skills

Benefits NegotiationCustomer ServiceHR ConsultingHR PoliciesHuman ResourcesHuman Resources Information Systems (HRIS)LeadershipLeadership and motivation in organisationMicrosoft ExcelMicrosoft OfficePerformance AnalysisPerformance AppraisalPersonnel ManagementRecruitingStrategic human resource management

About

🌟 Experienced HR Professional | HR Manager 🌟 With over 9 years of diverse experience in the field of Human Resources, I bring a wealth of knowledge and expertise to every role I undertake. Currently serving as a HR Manager, I have had the privilege of working with both international and national companies across India and the UK. My journey in HR has been marked by a passion for fostering positive workplace environments, driving employee engagement, and facilitating organizational growth. From talent acquisition and retention strategies to performance management and organizational development initiatives, I have played a pivotal role in shaping HR practices that align with business objectives and nurture a thriving company culture. Having navigated through dynamic work environments and diverse cultural landscapes, I possess a nuanced understanding of the complexities inherent in the HR domain. My collaborative approach, coupled with strong communication and interpersonal skills, enables me to effectively partner with stakeholders at all levels and drive impactful HR solutions. As I continue to evolve professionally, I am committed to leveraging my experience and insights to contribute meaningfully to organizations that prioritize their people and strive for excellence. Let's connect to explore opportunities for collaboration and growth! Please reach out via e-mail (ratnam.harshika@gmail.com)

Experience

Adsparkx

Human Resources Manager

Nov 2024 – Present · 1 yr 4 mos · On-site

  • Leading the HR function and managing a team of HR professionals
  • Delegating tasks and coordinating team responsibilities to ensure smooth HR operations
  • Using ClickUp for HR project and task management for improved visibility and tracking
  • Managing Keka HRMS for payroll, attendance, performance, and complete employee lifecycle
  • Handling onboarding and offboarding processes through Keka, including induction and exit formalities
  • Processing monthly payroll with full statutory compliance through Keka
  • Addressing employee grievances and overseeing conflict resolution procedures
  • Executing PIP plans and handling termination protocols effectively
  • Leading quarterly surveys, gathering feedback, and analyzing results to improve employee satisfaction
  • Contributed to the organization’s Great Place to Work certification process
  • Designed and implemented Rewards & Recognition initiatives to boost morale
  • Developed KPI & KRA policies and conducted quarterly evaluations
  • Oversaw appraisals and promotions based on performance metrics
  • Ensured adherence to attendance policies and company procedures
  • Conducted induction and policy training for new and existing employees
  • Maintained compliance with legal regulations, including PF and POSH annual report submissions
  • Introduced new HR policies and led continuous improvement initiatives
  • Updated and communicated HR policies across department
Team MentoringTeam ManagementTeam MotivationPerformance AppraisalPerformance ManagementStrategic human resource management+7

Eshopbox

Human Resources Manager

Aug 2023 – Mar 2024 · 7 mos · Gurugram, Haryana, India · On-site

  • Led a team of 4 including recruiters and HR generalists
  • Managed end-to-end recruitment, set hiring targets, and team performance tracking
  • Oversaw payroll, onboarding, offboarding, and compliance
  • Implemented employee surveys and drove continuous engagement activities
  • Utilized GreytHR for HRMS management and task automation
  • Facilitated grievance redressal and legal compliance
  • Supported cross-functional initiatives and HR budgeting
  • Enhanced process efficiency and reporting standards

Fabel services private limited

Human Resources Manger

Aug 2022 – Jul 2023 · 11 mos · Gurugram, Haryana, India · On-site

  • Supervising the entire hiring and employee onboarding process. Understanding and setting the objectives for the Human Resources department.
  • Implementing and executing the company’s policies and procedures. Modifying the Human resources budget as per the requirements.
  • Preparing detailed monthly reports on various HR costs. Resolving all employee-related issues and queries.
  • Counseling employees as and when required.
  • Maintaining and updating the employee benefits programs. Analyzing and monitoring HR performance metrics and KPIs. Manage and oversee the whole recruiting and hiring process Prepare employees for assignments by establishing and conducting orientation and training programs
  • Complete HR operational requirements by scheduling and assigning employees; following up on work results
  • Creates learning and development programs and initiatives that provide internal development opportunities for employees.
  • Oversees employee disciplinary meetings, terminations, and investigations.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

Euro parking services

Human Resources Manager

Jan 2021 – Aug 2022 · 1 yr 7 mos · On-site

  • Consistently recruiting excellent staff for UK (Euro Parking Services Ltd.) & India office.
  • Maintaining a smooth onboarding process.
  • Training, counseling, and coaching our staff.
  • Resolving conflicts through positive and professional mediation.
  • Carrying out necessary administrative duties. Conducting performance and wage reviews.
  • Developing clear policies and ensuring policy awareness. Creating clear and concise reports.
  • Giving helpful and engaging presentations.
  • Maintaining and reporting on workplace health and safety compliance. Handling workplace investigations, disciplinary and termination procedures.
  • Maintaining employee and workplace privacy. Leading a team of junior human resource team.
  • Doing virtual Team Building exercise on a weekly basis
  • Knowledge of ZOHO CRM (recruit, people, creator)
  • Crafting job requirements and descriptions for all positions Conducting orientation, training, and development programs for new hires.

Globrin systems and solutions limited

Assistant Manager Human Resources

Jan 2018 – Jan 2021 · 3 yrs · Gurugram, Haryana, India

  • Maintain, develop, and implement employee processes and procedures, using HR systems for proper documentation
  • Provide ongoing maintenance of employee data and change workflows across all internal and associated external systems encompassing candidate management, new hire on boarding, and organizational change management
  • Responsible for data/file management processes related to new hire and termination process across all related databases for all personnel
  • Contribute to the design, configuration, and communication activities related to ongoing and annual benefit enrollment process, program, and performance
  • Continuously seek to identify, improve, and automate current processes to improve the management and accessibility of key analytical data
  • Provide employee relations support, employee and management counseling, issue facilitation, and develop and implement solutions to organizational and people-related challenges.
  • Detect and handle complaints, disputes and grievances of all staff.
  • Creating the employee handbook, HR policies.
  • Monitor timely update of personnel records (personal details, position, salary, appraisal outcomes, leave records, training and awards).
  • Responsible for Facility Management: Transport, Cafeteria, Security, Corporate Event Management, and Process & People Management.
  • Conduct Rewards & Recognition ceremonies
  • Generating different types of Monthly MIS report like Attendance report, Leave Status report & Payroll Structure of every Month.
  • Maintaining Personal Files and Verification of selected Employee.

Globrin systems & solutions limited

Human Resources Assistant

Jan 2013 – Jan 2015 · 2 yrs · Gurugram, Haryana, India

  • Administer compensation and benefit plans
  • Assist in talent acquisition and recruitment processes
  • Conduct employee onboarding and help organize training & development initiatives
  • Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
  • Promote HR programs to create an efficient and conflict-free workplace
  • Job posting in various job portals like Naukri , Monster, Jobs Ahead & times jobs - Coordinating with the Client & placing the right candidate

Education

Amity University

Master of Business Administration - MBA — Human Resources Management and Services

Jul 2022 – Jul 2024

North East Frontier Technical University (NEFTU)

Bachelor's degree — History

Jan 2015 – Jan 2018

International Institute of Fashion Technology

Diploma In Design — Fashion/Apparel Design

Jan 2010 – Jan 2012

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