Jan 2023 – Aug 2023 · 7 mos · Mumbai, Maharashtra, India · On-site

• Responsibilities:
• 🔹 Employee Lifecycle Management
• Managed end-to-end employee lifecycle (onboarding to F&F) across international & domestic locations
• Coordinated with vendors for smooth workforce administration
• Independently led plant ramp-down & closure in absence of senior HR
• 🔹 HRIS & Data-Driven HR
• Utilized HRIS (ZingHR) to manage core HR functions and drive data-based decisions
• Streamlined PMS through HRMS for transparency & alignment
• Supported HR audits and cross-validated payroll outcomes
• Recommended HR policy improvements based on system data and business needs
• 🔹 Performance Management & KRAs
• Conducted quarterly KRA/KPI review cycles with 100% employee participation
• Aligned appraisal cycles with leadership goals
• Designed & managed performance-linked variable payout initiatives
• 🔹 Policy Development & Compliance
• Drafted & revised HR policies covering KRAs, L&D, Payroll, HRMS, and F&F
• Conducted orientation sessions for new/updated policy rollouts
• Ensured legal & organizational compliance in all HR practices
• 🔹 HR Business Partnering & Strategy
• Worked with HR leadership to implement strategies aligned with business goals
• Advised on initiatives to improve engagement, retention & productivity
• Supported HR Head in daily operations & strategic execution
• 🔹 Employee Relations & Engagement
• Handled escalated ER issues and resolved grievances proactively
• Assessed morale & designed employee engagement interventions
• Fostered a positive culture via effective communication and employee support programs
• 🔹 Team Leadership & Coordination
• Supervised payroll & recruitment teams across business units
• Drove coordination with cross-functional teams for smooth HR operations

Jun 2021 – Dec 2022 · 1 yr 6 mos · Mumbai, Maharashtra, India

• Responsibilities:
• 🔹 Team Leadership & Strategic HR Support
• Led Recruitment & HRBP teams ensuring smooth hiring & HR operations
• Developed dashboards to track key HR metrics (recruitment, attrition, onboarding costs)
• Supported HR & Ops leadership in strategic HR execution
• Aligned HR initiatives with business goals to enhance people practices
• Enabled data-driven decision-making via timely reports & insights
• 🔹 Vendor Management & Cost Optimization
• Initiated empanelment of new staffing & TPC vendors; finalized agreements with legal
• Onboarded 10 vendors in 3 months; maintained pipeline of 8+ vendors
• Negotiated commercials to reduce hiring costs & improve SLAs
• Built strong vendor relations via reviews & transparent communication
• Reduced costs by optimizing vendor performance & onboarding workflows
• 🔹 Employee Lifecycle Management
• Managed PAN India TPC lifecycle – onboarding to payroll & exit formalities
• Digitized documentation, improving onboarding efficiency & reducing costs
• Delivered induction & attendance tool training for new hires
• 🔹 Performance Management & Retention
• Executed PMS to align KRAs with business goals
• Supported managers in KRA corrections & PIP implementation
• Contributed to retention strategies through engagement & development plans
• Validated payroll data for accurate performance-linked payouts
• 🔹 Employee Engagement & Communication
• Led regular “Pulse” check-ins to assess morale & bridge communication gaps
• Designed virtual engagement initiatives to connect remote employees
• Promoted transparent communication & strengthened employee satisfaction
• 🔹 Core HR Functions & Process Improvements
• Oversaw recruitment, onboarding, L&D, attendance, PIP & exit formalities
• Suggested improvements in HRMS, payroll, policy & compliance processes
• Drove strategic HR changes aligned with organizational growth

Dec 2018 – Jun 2021 · 2 yrs 6 mos · Mumbai, Maharashtra, India

• Responsibilities:
• 🔹 Employee Lifecycle Management
• Acted as SME for all employees, handling onboarding, induction, allocation & exits via People Portal
• Managed end-to-end lifecycle: time office, leave, attendance & documentation
• Maintained confidential & non-confidential employee records in soft & hard formats
• Ensured smooth employee transitions with full compliance
• 🔹 Payroll & Compliance
• Provided payroll inputs for 500+ employees & validated monthly payroll data
• Participated in audits, resolved gaps & ensured 100% statutory compliance
• Generated BGV reports & resolved discrepancies with labor contractors
• Ensured adherence to labor laws, strengthening a compliant HR framework
• 🔹 Performance Management & Workforce Planning
• Led PD cycle for West region; facilitated goal setting & timely evaluations
• Conducted weekly performance reviews with team leaders & designed action plans
• Supported succession planning for TLs, Shift & Hub In-Charges
• Maintained HR MIS reports: headcount, attrition & manpower planning
• 🔹 Recruitment & Talent Acquisition
• Recruited contractual & white-collar roles up to Asst. Manager level
• Managed bulk hiring with vendor coordination & portals (Naukri, IJP)
• Sourced mid-level talent, ensuring timely closures as per business needs
• 🔹 Employee Engagement & Recognition
• Organized pulse check-ins, skip-level meetings & All-Hands sessions
• Led virtual & on-ground engagement events for workforce morale
• Managed R&R programs to recognize contributions & boost motivation
• 🔹 Employee Relations (ER) & Industrial Relations (IR)
• Resolved ER/IR issues, ensuring workplace harmony & compliance
• Predicted risks & took preventive actions to avoid disruptions
• Managed escalations with leadership, ensuring business continuity
• 🔹 CSR & HR Projects
• Executed CSR & HRBP initiatives: Sankalp, Sarvottam, Bidaas Bol, etc.
• Led Mumbai HR projects, aligning HR goals with operations

Sep 2017 – Nov 2018 · 1 yr 2 mos · Mumbai Metropolitan Region

• Responsibilities:
• 🔹 Employee Lifecycle & Onboarding
• Managed onboarding processes: documentation, HRMS updates & MIS tracking
• Conducted induction & orientation sessions for new hires across multiple locations
• Designed competitive compensation & benefits aligned with market trends & parity
• 🔹 Payroll, Attendance & Compliance
• Coordinated payroll inputs for 700+ employees in the Mumbai region
• Oversaw attendance, leave & SecurAx biometric implementation with Ramco
• Managed PF/ESIC vendors & ensured compliance with labor laws/statutory norms
• Fulfilled documentation, drafted HR letters & supported policy implementation
• 🔹 Employee Relations & Grievance Handling
• Resolved employee grievances at Mumbai RO & 20+ branch locations
• Managed FnF settlements, exit interviews & separation concerns
• Acted as HR POC for Indore region, handling end-to-end HR operations
• 🔹 Engagement, Planning & Reporting
• Drove employee engagement through initiatives & regular branch visits
• Tracked attrition monthly/quarterly & created presentations for leadership
• Handled manpower planning & contributed to workforce optimization efforts

May 2017 – Sep 2017 · 4 mos · Mumbai Area, India

• 🔹 HR Operations & Recruitment
• Managed end-to-end recruitment activities including screening, interviews, and onboarding formalities
• Maintained and regularly updated MIS reports related to hiring, attendance, and HR operations
• Handled joining formalities and employee documentation, ensuring compliance with organizational policies
• 🔹 Payroll, Compensation & Admin
• Oversaw payroll processing and compensation management in coordination with finance and accounts teams
• Supervised administrative functions, including facility management and vendor coordination
• Managed manpower planning (MPP) and resource allocation aligned with departmental needs
• 🔹 Employee Engagement & Grievance Handling
• Addressed employee grievances promptly and ensured timely resolution through effective communication
• Supported training and development (T&D) programs to improve employee capabilities
• Played an active role in strategic HRM initiatives to align people practices with business goals

Jan 2013 – Aug 2015 · 2 yrs 7 mos · Mumbai

• Responsibilities:
• 🔹 Administrative Operations
• Managed daily administrative tasks ensuring smooth class operations
• Maintained student & faculty attendance records in both soft and hard formats
• Handled procurement of stationery, notes & academic supplies as per needs
• 🔹 Faculty & Student Coordination
• Coordinated with faculty for scheduling, attendance & engagement sessions
• Addressed faculty concerns to support consistent teaching delivery
• Acted as liaison among students, parents & faculty for timely updates
• 🔹 HR Support & Documentation
• Supported HR tasks like attendance tracking & basic staff coordination
• Maintained accurate records related to HR documentation & internal processes