Dhiraj Mishra

Operations Associate

Jaipur, Rajasthan, India2 yrs 6 mos experience
Most Likely To Switch

Key Highlights

  • Experienced in banking operations and customer service.
  • Strong background in human resources and recruitment.
  • Proficient in managing customer engagement and service operations.
Stackforce AI infers this person is a Banking and Human Resources professional with strong operational management skills.

Contact

dhiraj.mishra@hdfcbank.comLinkedIn

Skills

Core Skills

BankingOperations ManagementHuman Resources (hr)Recruiting

Other Skills

Business ManagementClient ServicesCommunicationCreativity and InnovationCustomer EngagementCustomer Relationship Management (CRM)Customer ServiceCustomer Service ManagementCustomer Service OperationsCustomer Service RepresentativesDue DiligenceInterviewingKey Performance IndicatorsLeadershipManagement

Experience

Hdfc bank

2 roles

Assistant Manager

Promoted

Jan 2025 – Present · 1 yr 2 mos · Jaipur, Rajasthan, India

  • Processing transactions,Providing customer service,Maintaining records,adhering to strict security and compliance protocols..etc
BankingOperations ManagementCustomer Service ManagementDue DiligenceCustomer EngagementCustomer Service Operations

Customer Care Executive

Jan 2024 – Jan 2025 · 1 yr · Jaipur, Rajasthan, India

Theme engineering services private limited

Human Resources Assistant

Aug 2023 – Dec 2023 · 4 mos · Jaipur, Rajasthan, India · On-site

  • Working in this consultancy where Recruitment, Selection, salary negotiation, management services, Schedule interview, communicate with Civil Enginners.
Human Resources (HR)RecruitingInterviewingSelection

Education

Greater Noida Institute of Technology(GNIOT)

Master of Business Administration - MBA

Nov 2021 – Jul 2023

Greater Noida Institute of Technology(GNIOT)

Master of Business Administration - MBA — Marketing and IT

Nov 2021 – Jun 2023

Greater Noida Institute of Technology(GNIOT)

Master of Business Administration - MBA

Jan 2021 – Jan 2023

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