Rishita Chugh

Recruiter

India4 yrs 11 mos experience

Most Likely To Switch

Key Highlights

Expert in technical and leadership hiring.
Utilizes Lean and Six Sigma principles in recruiting.
Proven track record in building high-performing teams.

Stackforce AI infers this person is a Talent Acquisition Specialist with a focus on startup environments.

Contact

chughrishita@gmail.com LinkedIn

Skills

Core Skills

Technical RecruitingExecutive SearchDirect Sales

Other Skills

Analytical SkillsApiculture (bee keeping)B2B MarketingBusiness DevelopmentCandidate ManagementChurn ManagementContent MarketingCorporate RecruitingCultural AssessmentCustomer Relationship Management (CRM)Customer RetentionCustomer SatisfactionCustomer ServiceCustomer SuccessData Science

About

I help early and growth-stage startups hire the kind of talent that moves the needle — people who bring execution power, clarity, and long-term value. With a background in quality and operations at Zomato, I approach recruiting with a systems mindset — blending human instinct with structured processes. Every search is intentional, fast-moving, and grounded in long-term fit. At Novoguild, we bring a quality-first lens to hiring — applying Lean and Six Sigma principles to remove friction, reduce noise, and drive better outcomes for both founders and candidates. I focus on technical and leadership hiring across the U.S., and partner closely with founders to ensure the hiring process reflects the ambition and pace of the company they’re building. Always open to conversations with candidates, founders, builders, and operators.

Experience

Novoguild

Recruiter

Oct 2024 – Present · 1 yr 5 mos · San Francisco Bay Area · On-site

As part of NovoGuild’s founding team, I lead the sourcing function—owning the first and most crucial step in hiring. I help by setting up searches, mapping talent, and engaging top candidates across sales, engineering, and design.
I use tools like LinkedIn Recruiter, GitHub, and custom workflows to find the top 0.01% talent across the globe.
My approach is based on pace* precision

Executive SearchStartup ScalingTechnical RecruitingNegotiationSourcingCultural Assessment+9

Zomato

Training And Quality Manager

Oct 2023 – Oct 2024 · 1 yr · Gurugram, Haryana, India · On-site

- First Quality Analyst in Hyperpure by Zomato. Built and scaled the processes from scratch

Heads up for tails

Customer Experience Manager

Aug 2022 – Oct 2023 · 1 yr 2 mos · Gurugram, Haryana, India

Built VIP-level relationships with pet parents—basically became the go-to therapist for both humans and their fur babies.
Handled a flood of inbound calls and emails with speed, empathy, and the emotional stamina of someone who’s been ghosted by both candidates and cats.
Maintained a high Net Promoter Score (NPS)—aka people actually liked calling support (wild, right?).
Stepped up as Acting Team Lead for 20 amazing humans—our team stayed winning in customer love for 6 straight months.
Broke internal records for customer appreciation 3 months in a row. Not to brag… but the inbox said “thank you” more than “unsubscribe.”
Took inbound sales calls and flipped casual convos into conversions—soft sells, hard numbers.
Ran the outbound sales squad for HUFT’s SPA services across India. If you booked a pet massage recently, there’s a decent chance I made that happen.

Analytical Skills