May 2024 – Present · 1 yr 10 mos · Srinagar, Jammu & Kashmir, India · On-site

• 1. **Team Management**: Overseeing the branch's staff, including hiring, training, and performance evaluations.
• 2. **Sales and Business Development**: Setting sales targets, developing strategies to achieve them, and monitoring sales performance.
• 3. **Customer Service**: Ensuring excellent customer service standards are maintained, handling customer complaints, and resolving issues.
• 4. **Compliance**: Ensuring branch operations comply with regulatory requirements and company policies.
• 5. **Marketing and Promotion**: Developing marketing plans to promote insurance products and services, and implementing promotional activities.
• 6. **Financial Management**: Managing branch budgets, expenses, and revenue targets.
• 7. **Market Analysis**: Keeping abreast of market trends, competitor activities, and identifying opportunities for growth.
• 8. **Risk Management**: Assessing risks associated with insurance policies and implementing measures to mitigate them.
• 9. **Training and Development**: Providing ongoing training and development opportunities for branch staff to enhance their skills and knowledge.
• 10. **Reporting**: Generating regular reports on branch performance, sales activities, and other relevant metrics for senior management.