Aug 2023 – Jan 2024 · 5 mos · Mumbai, Maharashtra, India

• Driving business of unsecured personal loan through DSA channel with Mumbai team

Oct 2022 – Jul 2023 · 9 mos · Mumbai, Maharashtra, India

• As a Google Pay QR Code Merchant Onboarding Manager, I have extensive experience in building and managing high-performing teams to onboard and manage merchant networks. I excel in initiating creative merchant acquisition strategies and executing them on the ground to achieve sales and revenue targets. My expertise also lies in ensuring the quality of merchant onboarding by maintaining a balanced penetration of category and segment mix. I am skilled in engaging, motivating, and retaining team members through regular meets and market working and conducting refresher training on a regular basis.

Feb 2022 – Oct 2022 · 8 mos · Mumbai

• I am a skilled manager with experience in Direct Selling Agent (DSA) teams and generating leads for personal loans, home loans, loan against property (LAP), and business loans. I have managed a team of 7 tele callers and successfully led them in converting leads into loan applications.
• My expertise includes cold-calling potential customers, implementing effective strategies to achieve sales targets, and ensuring a smooth and efficient loan application process. I am committed to providing excellent customer service and ensuring customer satisfaction.

May 2019 – Jan 2022 · 2 yrs 8 mos · Mumbai, Maharashtra, India

• Led the entire team of Mumbai and Pune to source unsecured personal loans through DSA and corporate channels.
• My key result areas included devising integrated sales, corporate activities, and credit strategies aligned with the area business plan, ensuring team productivity and sales efficiencies, and monitoring pre and post-disbursement processes to achieve targets in a timely manner. I fostered a strong sales and service culture where all employees worked together to achieve business goals.
• As a data-driven professional, I conducted analysis of sales trends, assigned targets, and planned and executed promotional activities to increase sales and brand awareness. My ability to develop and execute effective strategies enabled me to consistently exceed targets and drive business growth.
• Overall, I am a highly motivated and results-oriented individual with strong leadership skills and a track record of success in achieving revenue targets through effective management of sales teams.

Jul 2018 – Apr 2019 · 9 mos

Feb 2016 – Apr 2018 · 2 yrs 2 mos · Mumbai, Maharashtra, India

• I am an accomplished Retail Banking Manager with expertise in managing unsecured group loans and retail liability products. I am known for driving business through team productivity and sales efficiencies, managing branch collection and delinquency portfolios, and fostering a culture of accountability and customer-centricity. My ability to leverage data and analytics to drive decision-making and business outcomes is well-known in the industry.

May 2012 – May 2015 · 3 yrs · Mumbai, Maharashtra, India

• I am an accomplished Retail Banking Manager with expertise in managing unsecured group loans and retail liability products. I am known for driving business through team productivity and sales efficiencies, managing branch collection and delinquency portfolios, and fostering a culture of accountability and customer-centricity. My ability to leverage data and analytics to drive decision-making and business outcomes is well-known in the industry.