Puja Duseja

Community Manager

Mumbai, Maharashtra, India3 yrs 1 mo experience

Key Highlights

Expert in community management and engagement strategies.
Proven track record in driving community growth and brand visibility.
Skilled in leveraging digital platforms for community initiatives.

Stackforce AI infers this person is a Community Management Specialist in the Healthcare and Technology sectors.

Contact

Skills

Core Skills

Community ManagementCommunity Engagement

Other Skills

Community BuildingCommunity ContentCommunity EventsCommunity GrowthCommunity OperationsCommunity StrategyContent CreationContent ManagementData AnalysisEngagement FrameworkEvent PlanningGoal SettingIntellectually CuriousInterpersonal SkillsKey Metrics

About

Results-driven with expertise in community management that thrive through engagement, collaboration, and knowledge sharing. Skilled in leveraging digital platforms, content creation, and events to drive growth, retention, and engagement within diverse communities. Adept at aligning community initiatives with business objectives, ensuring that community-driven growth directly translates into increased engagement, brand visibility, and business impact.

Experience

Terrapy nutrition pvt ltd

Community Manager

May 2025 – Present · 10 mos · Mumbai, Maharashtra, India · Hybrid

~ Building and growing dedicated communities across PCOS/PCOD, PMS/PMDD and Peri/Menopause.
~ Keep all groups active through daily conversations, expert sessions, and Q&As.
~ Manage community outreach across WhatsApp, Reddit, and Facebook to bring in new members.
~ Work closely with doctors/experts to host interactive sessions and 1:1 Root Cause Analysis calls.
~ Plan and execute offline events with the marketing team.
~ Started an internal experts group to improve knowledge sharing and support.
~ Help boost Terrapy’s visibility on Instagram by engaging with aligned creators and conversations.

Community ContentContent ManagementCommunity EventsCommunity EngagementCommunity GrowthEvent Planning+1

Synergetics.ai

Community Manager - Consultant

Apr 2025 – Apr 2025 · 0 mo · Remote

~ Provided insights and recommendations to the marketing team on fostering a vibrant, engaged community aligned with the brand's mission and business goals.
~ Developed actionable ideas for community-building initiatives that enhance audience participation and long-term retention.
~ Helped lay the groundwork for a community-first marketing approach, ensuring deeper audience connection and sustained engagement.

Community StrategyData AnalysisEngagement FrameworkCommunity Management

Raftlabs

Community Manager

Jan 2025 – Mar 2025 · 2 mos · Remote

~ Built and nurtured WhatsApp community from scratch around the product Draftly which is a LinkedIn automation tool and of professionals who are LinkedIn enthusiasts.
~ Drove product growth through community engagement, advocacy, and providing value in the community.
~ Created engaging video content to share LinkedIn growth strategies, networking tips, product promotion and actionable insights.
~ Boosted community interaction through strategic initiatives and meaningful discussions tailored for marketers, business owners, and LinkedIn enthusiasts.
~ Scaled the community by utilising multiple platforms like Reddit, Quora, Product Hunt, Telegram, and other relevant forums.

Community BuildingVisual StorytellingContent CreationCommunity Management

Ajnalens

Community Executive

Sep 2022 – Dec 2024 · 2 yrs 3 mos · Thane, Maharashtra, India · On-site

~ Spearheaded community management for 1,500+ XR developers across Discord & WhatsApp, driving engagement in daily interactions by curating relevant content and fostering an engaged, collaborative environment.
~ Proficient in creating content that resonates with community members, including hosting podcasts and panel discussions to provide value to members within the community.
~ Led the planning and execution of monthly offline city chapter events, resulting an increase in community participation and business visibility. Coordinated all aspects of event logistics, including vendor management, venue selection, event budgeting, and timely delivery of event materials.
~ Developed and managed engagement programs, including Community and Campus Ambassador Program, driving higher participation and empowering members to take on leadership roles.
~ Collaborated with HR department which helped identify and onboard top talent directly from the community, contributing to the company’s team growth and with Sales department to identify leads and convert them directly contributing to growth in business partnerships and revenue.

Event PlanningPublic SpeakingCommunity OperationsCommunity Management