Sulagna Mukherjee

Customer Success Manager

Bengaluru, Karnataka, India3 mos experience

Key Highlights

  • Strong communicator with a background in English literature.
  • Experienced in customer support and relationship management.
  • Skilled in organizing and coordinating diverse events.
Stackforce AI infers this person is a versatile communicator with experience in customer support and event organization.

Contact

sulagna.mukherjee@sufcindia.comLinkedIn

Skills

Other Skills

Academic WritingCanvaCommunicationComplaint Handling & RetentionContent DevelopmentCopywritingCreative WritingCritical ReadingCritical ThinkingCustomer SupportCustomer communication & supportDigital CopywritingEasily AdaptableEditingEnglish

About

Confident and articulate communicator with strong academic grounding in English and hands-on experience in customer relationship & support, managing customer interactions, and cultural coordination. Skilled at clear, adaptable communication, collaborative problem-solving, and engaging diverse audiences.

Experience

South united football club

Customer Support Executive intern

Jul 2025 – Oct 2025 · 3 mos · Bengaluru, Karnataka, India · On-site

Paras consultants

Intern

Sep 2024 – Nov 2024 · 2 mos · Mumbai, Maharashtra, India · Remote

  • Assisted in KYC uploading of employees on the EPF website for clients. Completed tasks on time diligence and strong work ethic in a remote setting.

Mit adt university

Event Organizer

Feb 2023 – Mar 2023 · 1 mo · On-site

  • Organized events during the university fest like debates & literary disputations, literary quizzes,
  • poetry slams, and storytelling sessions.
  • Coordinated book clubs, academic & creative writings, language & linguistics, holistic
  • development, literary treasure hunts, writing competitions, and adaptations & screen play.

Education

MIT World Peace University

Master of Arts - MA

Aug 2023 – May 2025

MIT ADT University

Bachelor of Arts - BA

Sep 2020 – Jun 2023

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