Chetan Jadhav — Customer Success Manager
- Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints - Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise - Processing orders and transactions via company's platform - Collecting and analyzing customer feedback with team lead for resolving customer's issues.
Stackforce AI infers this person is a Customer Service Specialist with strong problem-solving skills in a B2C environment.
Location: Pune, Maharashtra, India
Experience: 5 yrs 7 mos
Skills
- Customer Service
- Problem Solving
Career Highlights
- Expert in resolving customer issues efficiently.
- Strong communication skills with a positive attitude.
- Proficient in processing transactions and analyzing feedback.
Work Experience
Pharmarack
Senior Customer Support Executive- Sales at Pharmarack (4 yrs 2 mos)
STARTEK
Consumer affairs (1 yr 5 mos)
